Not sure what they’re doing. And Expensive to boot. I took my phone to be reactivated, and the young lady at the counter had no idea what I was asking. I wanted to bring my old number back to this phone, which had been ported out. They fumbled with it for a long time, and then decided to change my address to the address I had when I originally had the phone in order to get it to work(which I have never had to do when porting a phone number), and then change it back. And then, charged me $ 3 convenience fee from Cricket, and $ 15 «activation fee» to do it. Next time, I’m calling Cricket directly.