U.S. Post Office

My problem with this branch is over stopping mail. When I stop my mail, it only works 2 out of 3 times. I recently left town for 2 weeks. I personally handed the stop mail form to a clerk and watched her stamp it. I even stopped it a day early to see if it had actually been stopped. I received no mail that day. Bur sure enough, the person who stopped by to check on our house informed us that he collected our mail AGAIN! Registering a complaint seems to make no difference.

This location is a true hit or miss. There are times I’ve had great experiences and others where it has been miserable. Don’t bother to call in because the person who handles the phone does everything possible to avoid answering.
Elias has a pretty spot on review of thus USPS location

The employees who work the counter are amazing; the postmaster however is inept and a miserable human being. She basically never answers the phone (currently has been ringing for 10 minutes), and when she does it’s always with an attitude. If you are at the post office and ring the doorbell for her you are expected to wait patiently and assume someone has heard the bell despite the lack of response for 10+ minutes. If you ring it a 2^nd time you always get an attitude. This may be the

This post office is great. I have been to many post offices and this one is really great. I find that they are particullary friendly here while still maintaining fast service.

Overall this post office is not bad, but there is a middle-​aged lady in glasses who is rather rude if you fail to follow her instructions. Gimme a break, you work in that office all day, you have memorized where the window is or to which side the sticky label is. Don’t yell at the customers who give you business.

Live in Kensington since 67′, received mail through and used this PO since. Service and helpfulness over the years has not remained as good as it has been. The «dedicated» long-​term mail carrier does not exist now; irregular carriers and while delivering mail, most are hooked up to players or talking on phone. On-​line scheduled package pickups are not always picked up which requires rescheduling again, heavy snowy days mail is not always delivered though govt not closed. This PO is small and busy for many people use this PO; parking problematic when busy, so many park in the small shopping area down the street. The people who work the counters helping with service consist of several regulars and a few who circulate different local PO’s; they are friendly, welcoming and a pleasure and acknowledge you by name if a regular. But, when you call for assistance or to discuss a problem or must question a tracked item that has not been delivered, there is an attitude I find off-​putting with the sense that I wasted my time! We must complain when there is poor service, poor mail delivery or poor customer service – I do although not well received. Some UPS mail is sent to local PO for USPS delivery and they drag because I always track all trackable deliveries online!

Usps is horrible. I don’t understand why their staff are so rude and not helpful and why they can’t get anything shipped out on time or at least keep a customer updated the right way. Plz go another root if you want ur packages shipped out in a timely fashion my delivery date was four days ago. I’m still wait for an important time sensitive package that was suppose to shipped in two days… psshhh fuck if that will ever happen…

If this Office is not busy it’s great, if they are busy it can become a problem. They usually have one or two staff members taking care of lines.
Parking has always annoyed me here, it’s small and oddly layed out.
Staff is very helpful not any issues there, just don’t get stuck there on a busy day. You will be waiting for a bit.
I would just say fix the parking.
It gets the job done for a small town like Kensington, well for me at least.

They have some serious problems. They lose my mail almost every 2 – 3 weeks. They can’t keep track of what is going on and often return my mail to sender even though I’ve lived here for 2 years. Nobody really seems to care. They should be shut down.

This post office is tiny, yet it gets the job done. It is not very busy at midday which is nice if you are in a hurry or have the day off to run errands.
The parking lot is small, but there is street parking available. It is also down the street from the popular Antique Row of Historic Kensington.
The staff are helpful and efficient. I definitely plan to come here for my Christmas shipping needs.