Safeway

So far so good. I’m new to the area (sort of) & I’ve always loved Safeway stores because of their selections & just being able to find what i need, more sale items than competing grocery stores & they’re always at a convenient location. This location is like any other Safeway I’ve gone to. But it ain’t perfect. Yes the organic section is lacking, i tried finding some organic protein bars & came up empty handed. The stores layout is confusing sometimes but eventually i might get the hang of it. The isles are big enough but i am very disappointed with the check out. The checkout lanes are too close to the food isles & when lines start backing up, it makes it difficult to get through. Even when there is no lines, you can barely have 2 people walking between isles without almost hitting their carts so that is annoying. The workers here are nice however but its one of the bigger Safeways I’ve been to. Probably not as big as Downtown Bellevue’s Safeway but a good size. Since moving to this area, I’ve found the same products i would have at other Safeway locations & i’m pleased with that. Also i don’t see parking to be much of a problem for me at this location but i guess i haven’t come during the busy hours of 3−6pm. The only downsize to this place is possibly the people who shop here. It makes me mad whenever i see someone smoking right in front of the doors. There is a law against people from smoking this close to an opened door or window & this location doesn’t seem to care if they do it! Which is a huge let down seeing how kids have to breathe in this crap as well as i have asthma attacks whenever i walk past people who don’t care about you but only themselves. But overall i’m happy shopping here & it’s the closer grocery store to my home.

I have a pleasant experience whenever I go late at night. I have no complaints and the cashiers are in good moods even though it’s late. The place is always clean.

Stopped by to grab a few things for a business meeting and changed my mind due to the high prices and really small selection of items. Ended up just buying a Snapple for a ridiculous $ 2.30. Freaking unreal.
Saw five different employees in produce, dairy and seafood as I was looking around. I stared right at three of them to see if I’d get some help but was completely ignored.
When I did the self checkout for the drink, the machine didn’t print out a receipt so I had to wave someone down.

I usually love shopping at Safeway. I love their store brand, their sandwiches, their chicken wings, their coupon app, the gas rewards, and their fantastic deals. However, I find myself dreading to go to this particular Safeway store. The produce selections are seriously lacking, especially the organic section. When I go in to get fruits, they’re almost always out of organic bananas, they never carry organic sweet potatoes. Usually I get regular strawberries and blueberries, but today they were out of blueberries. I was told that they were «out of season» — really? I find that pretty hard to believe. Is this your way of lying and hiding the fact that your manager forgot to order them? Blueberry season goes from spring to late summer and I don’t ever recall blueberries being out of season in July. Ever. Order up and keep track of your inventory! The selections of meat in this store also needs some work. Today they were almost out of ground beef and it was only 10 a.m. Come on, Safeway!

The cold food deli at this Safeway is horrible! I used to get at least half way decent salads here but now all I get is very black and rotten romain lettuce that looks like a slug or some kind of insect has eaten half of it before they mixed it up with some fresh iceberg lettuce. I asked the salad maker Zoe if I could just buy the salad dressing by itself, because what I’m doing right now is buying there ready made salad with the dressing that I like for 4.99ea or 3.99 when you buy 2 or more. I usually buy 3. Then throwing away the bad lettuce and adding some more fresh lettuce that I buy separately from the produce section. (very expensive) I even said I would buy a case of it.(Because I am in deli management myself and I know that’s how things are ordered.) she then said some lame excuse about them being in a set??? Whatever! So I said can you just make me some with only the iceberg lettuce? Zoe then now see’s that I really do want to buy her product and I’m not going to take some lazy employee answer from her because i too do the same special order stuff for customers at my deli. She then went to her manager, (who was talking on the phone I might add a personal call as well.) they talked for about 3 minutes all the while looking at me with a look of aw man really… The manager never hung up the phone. That’s how I know it was a personal call. There are no distributors that I know of that will just wait on the line listening to you tell your employee how do do his or her job. They would just say, I see your busy I’ll call you later. I get it! I do! Trust me I don’t like doing extra shit either! She then said that yes they would make them for me. I was very happy! I know how much of a pain in the ass it is to have to stop what your doing and make something fresh for someone. So I of course told her I would give her as much time in advance as she needed. Zoe then says that she would need ONE WHOLE DAYS NOTICE AHEAD OF TIME TO MAKE ME A FRESH SALAD! I absolutely love the avacado ranch dressing in these salads though. (I eat 3 a day) so I says no problem. Thank you! I then went to the manager who was still on the phone and mouthed THANK YOU to her because I know it was her call to make. This was great for about 2 weeks. Me or my wife would call in advance and they would make me a fresh salad. Then today my wife called in ordered some salads went to pick them up and three girls working behind the counter told her… here are your salads but we can’t make them for you fresh any more. They said It totally messes up there day. Oops! I mean kit. We work in the same field. I do understand what my job is! The customer is not always right! But sometimes they are… Hence the very bad review. I will however still buy my groceries here because it’s close to my house and the cashiers are top notch! They take the time to say hi and thank you for shopping at Safeway type of blah blah blah until you get to know them. Then there customer service really shines through. Vonda, Venus, and a few others that I don’t know by name yet are great. Bottom line is… Great groceries! Bad workers in the cold food deli! Chinese food is ok though.

I’ve already ranted about this Safeway about my couponing experience where a clerk told me that my coupons were «illegal».
Well today, I went to this Safeway again to get Starbucks. There’s this new thing that everyone’s raving about that’s cheap and good. A venti iced water with 3 scoops of matcha. Apparently Starbucks isn’t serving it anymore because who knows what. They probably know that’s it’s too cheap? Anyways, I still love Starbucks but not the gal/​barista who told me NO. A blonde barista helped me out and when I ordered, she asked her coworker (can’t remember her name but she was a brunette with glasses and dorky looking, super dorky looking) to see if it’s ok. She tells blonde chick no. I have purchased the drink twice from there already and funny thing is both of them were the ones who helped/​made it for me before. I didn’t mention to them that they were the ones who helped me but I should have haha. She told me that THAT person could get fired for making me that drink. Sooooo shouldn’t they both be fired then? Anyways, I think there should be a sign indicating that they will no longer serve that drink and maybe brunette chick should reconsider her tone when telling someone they can’t make that drink anymore.

This place used to be a somewhat scary, serious trash-​pit; staffed by Dumb and Dumber. I don’t know about the staffing, but they’ve spiffed up the interior to the point that it no longer makes you want hurry out of the place swearing «never again!». One odd thing is that I couldn’t find any public restrooms, which may be just as well.
Its main claim to fame is that its got the cheapest gas in the area that I know of, and I use the station if I haven’t been to Costco lately.

Five Dolla Friday!
Our go to Safeway for all our needs, when we do not feel like going to WinCo or major Costco.
Best time to go is late afternoon on Sunday. This place can get packed during the holidays and Five Dollar Fridays.
The Deli is good too for JoJos and decent Fried Chicken, Bean Burritos and huge Egg Rolls. The produce is fresh. Staff is cool. Liquor cabinet has service and it is pretty fast, push the button, need help in liquor aisle and someone comes. Boom!
This is the best Safeway out of the 2 or 3 Safeways we have here in Kent.

This is a rough one. Always busy, products out of stock, and long waits to check out. At least it has a gas station!

Always super busy!!! Glad they finally got some self check outs for people who just need to get in and out!

This is only for the gas. I’ve not been into the store yet. Cheap gas… what’s not to love here?

Don’t normally bother reviewing big chains like this, but I am baffled by this store’s 2-​star rating. That said, I shop here regularly and find it completely unremarkable. It is a perfectly serviceable grocery store with no particular strengths or weaknesses. I have never had a bad experience here.
Bonus point for the newly-​installed gas station which works great and is a good bit cheaper than the other stations in the area.

My friend and I went to the Safeway Bakery on 5÷23÷12 to pick up a custom cake, and while I was picking up the cake, a woman from bakery department came back towards the bakery area walking really fast with a cart and hit me with it, straight in the back of the legs. She bumped me hard enough to knock me off balance (and then very hastily asked if I was ok, while continuing to walk). I left the area to do other shopping and a few minutes my friend overheard the bakery staff laughing about the incident, saying «did you see the look on her face». They laughed for a good couple minutes. They were totally weird, rude and very unprofessional. Thanks Safeway Bakery for a terrible customer service experience.

Typical Safeway but they were sold out of the majority of their 1-​day sale items. Staff was ok (not nice — not nasty). However minus 1 star because the store was COLD (I think it was warmer outside and it was 32 outside).

This store has given me a number of my worst customer service experiences. Usually, i like to wait a bit before giving such a poor review. If you have one bad experience, it may just be bad luck or the person your’re dealing with, right? surely the store isnt that bad all the time, right? WRONG! I often feel forced to go here if I just want to pick up a few items, because it is the only grocery store in downtown kent. I feel that safeway is generally overpriced, so if im doing a lot of shopping, I will head to Winco. Today, I just needed a few things.
While the store was clearly organized without any logic (the lunch meats are on the baby supplies/​diaper isle), what really got me was my bad customer service experience. When I went to chekout, there were only 2 lines open, which were so long they were extending back into the corresponding isles. So, with my few items in hand, I went to the cust. service counter– nobody was there, but the woman soon returned to her post, helping the customer who had gotten there after me. When she finally helped me, she had a problem with the coupon I was using, saying that I hadnt gotten the right count on the item i was buying, but the coupon specified for certain ounces, «OR» a certain count. So, even though she couldnt back it up, she wouldnt honor my coupon and I had to get another item. Then, when she was checking me out, she saw my Safeway club card info. and started questioning my last name, and also called me it as if it were my first name, butchering it on purpose. Wtf? I told her how to pronounce it properly and left, and as I was leaving, she started yelling to me some bs about how I should really renew my gas points. It was all totally unprofessional, and Ive given this store enough chances. Its just bad. The parking lot is also a mess, and they have a major problem with loitering inside and out.

It is a grocery store. The reason I like this one is because they are close to my house, people are generally friendly, and parking isn’t too big of an issue. It does get really busy during their evening rush, so I just avoid it then. I am fortunate and I can grocery shop during the day, and there is virtually no one ever there.

I hate this Safeway! It’s not hard to find or get to, but they lock up the condoms and lube! Here I am trying to stop on my way home to buy a few essentials. I get to the personal items and they’re under lock and key! I had to go find some 16 year old kid to unlock the case. They need a neon sign outside that says «beware all ye who are looking to score».

Went here for the first time today. Well it was clean and full of food and I am not sure what else to say other than there was no lines here as well.
Good job safeway.

This isn’t one of the mega Safeway stores. The selection is average. The staff will help you find things if you ask them, but they won’t go out of the way to see if you’ve everything you need. Safeway’s main appeal is that it’s the only grocery chain in the Kent Valley and their sales are a lot better than Fred Meyer on the East Hill.
Tip: Park on the east side of the parking lot by where the employees park. It’s the shortest walk and easiest in and out. Wait — don’t park there it’s my spot!

A small Safeway that is not easy to get into or out of. It’s in a strip mall and the parking lot is usually full. The main reason I go here is because of convenience and I don’t have to go up the hill. It’s still a poor supermarket.