Super 8 Kent/Akron Area

My husband made a two night stay reservation without checking reviews on Unilocal.This has to be on of the worst hotels I have ever stayed in! While it was supposed to be smoke free, the room reeked of smoke and there was an ashtray in the room. The sheets were paper thin and itchy and the pillows were like rocks! We tried to get out of the second night stay but were unable. The area was a bit sketchy, too. My recommendation is to look elsewhere!

It’s a hotel for smokers. If you don’t smoke, do not go here. There’s also barking dogs; they allow pets. And no refunds.

When I realized that I could review hotels on Unilocal I decided to relay the experience I had at this Super 8 last August while traveling through Akron. I would have given it «no stars» but I had to add at least one, oh well.
I have stayed in many Super 8 hotels, they are not 4 star hotels but they provide a place to shower and sleep, and that’s just what I needed this night…
Our problems started upon arrival at this Super 8’s front desk. The young woman working there informed us she could not split the bill on 2 credit cards. I told her that I thought it was absurd! Every hotel I have ever shared was always able to accommodate us and would split the charge. The woman at the desk called the manager, who told her not to do it. I told her I was not pleased and to tell her manager it’s unreasonable!
We went to our room, when my buddy came out of the bathroom he was laughing. He told me the towel rack was barely hanging on the wall. 3 out of 4 screws were not screwed in, including the 4^th. We went to dinner.
When we returned after dinner the young lady called our room to tell us the manager was there and he would split the charges. I went down to the front desk, where I had 20 minutes of my time wasted while the manager tried and failed to split the charge on his computer. Turns out he was able to charge my buddy’s credit card for an additional half days charge though. After standing there 20 minutes I told the manager to leave it the way it was. I went back to the room…
My buddy went to sleep I watched TV. When I turned down my bed’s covers I noticed the BED BUGS. I immediately took my bag (which I never put on a bed, always on top of the dresser) and put it back in my car. I ran across the street to the Days Inn booked a room. Went back to the Super 8, told my buddy to get up we were moving. I went to the front desk told the guy behind the desk to refund our room that we were leaving immediately. He asked me if we wanted a different room. I told him I already had one at the Days Inn. When we got across the street my buddy called his credit card company and informed them of the situation, he was told he would not be responsible for any charges.
So if you ever find yourself in the Kent/​Akron area, stay any place but here.

Stayed here for a night recently while travelling cross country for business with an associate. The place seemed ok, stunk of smoke a little, but eh. We hung out watching TV in the room for an hour before climbing into bed. We laughed about how the beds had some sort of plastic liner that crinkled when you sat on it. Then upon getting under the sheets I felt a wet spot on my leg. The bed was soaked in piss. They promptly moved us to another room, but that doesn’t excuse the fact that they don’t even change the sheets, and this has obviously happened before. I complained via the Super 8 website, only to recieve a call from the manager of the Kent location offering me a 50% discount on my next stay in this particular location. Thanks but no thanks, I should have demanded a refund immediately. I booked the stay through expedia who keeps prompting me to review the hotel, but then every time says there is an error when I try to submit my review. I guess expedia doesn’t want people to know the truth. This place is disgusting.

Weak coffee. Prefab waffles. Meh rooms. The mattresses are wrapped in plastic and the rooms smell musty. But it was a bed for the night.