Kettering Key & Safe

Was easy to set up an appointment however was told it would be $ 19 for a re-​key. On day of the appointment, they called (this was good) 10 minutes after the appointment time and said it would be within the hour. A guy called me a few minutes later to confirm the address, right here I knew something was funky as the guy should know where he is going, I figured he was outsourced. So 30 minutes later, he is there and says it is actually $ 69 to re-​key a lock. I then said that is not what the company stated on the phone. For 4 locks this would get out of hand so I told him I would have to wait and do some research. He demanded his service fee a few times and I apologized however the Locksmith-​Kettering company should be the one to pay this contractor after quoting the wrong prices ($ 50/​lock less). We spoke with the operator right then and there and they discussed the discrepancy in prices. I felt for the contractor however I should not have to pay for a bait and switch business model. The operator told me I should still have to pay the fee however she did not understand that I wouldnt have set up the appointment in the first place if I knew their REAL prices. The locksmith then tried to get me to just buy a new combo of locks. I went out to his unmarked car to check them out and he claimed they were Schlage locks and would just point to the box. The box didnt say Schlage on them at all or didnt have any markings on them for that matter and they just felt cheap. I told him that and he just said «Really?» Anyways, hopefully lessons were learned for a few people in this unfortunate situation. I learned a good one tho in that a new set of combo locks (deadbolt and the regular doorknob) can be purchased at Home Depot for $ 25…not $ 120 like this locksmith was gonna charge me and they are pretty easy to put in. I am glad I didnt just settle on whatever price they wanted for a re-​key or even a new lock combo, especially after the quality of product I would have received and the pushy, sketch service. I would only call these people if you are locked out of car/​house and everyone else was closed… not for a re-​key or new locks… you or a friend can do it for way cheaper and its easy.