Doshi Diagnostic Imaging Services

I had a 1pm appointment and was seen very promptly (in less than 15 minutes). Staff was very attentive and friendly. Technician was extremely nice and polite. They must have paid attention to all the negative reviews because this was the best appointment I have had in a long time when it comes to Doshi.

Just arrived and treated with attitude at reception by asian receptionist probably Indian/​Bangla, secondly i noticed the dirty chairs. This place is huge but lacks cleanliness, will update for more
Update: —
This place is the worst, will never recommend this to anyone, the appointment time is useless because if you arrive for 6 pm appointment & even you arrive an hour early still you will wait till 9 pm such a useless staff wasting time. Unnecessary extra staff but all of them are just useless doing nothing, you wont even see them at reception.

I have been here in the past and it was awful and only returned because I was having a set of repeat MRIs. I keep calling to find out the status of the radiologist’s report and either the phone cuts out or kept on hold for 18 minutes with no response. I will be making a report to the Better Business Bureau — my actual experience getting the MRIs was positive — but then I was there the morning of valentine’s day. The doctor’s office is putting the burden on me to get them to deliver the report because they have had the same experience — not being able to get through for a status report.

Cancel your plans you will be here for a while. We waited an hour and a half for a 10 min X-​ray but other people around us were waiting a good two hours or more. I think we managed to get through fairly fast since hubby wasn’t nice to the receptionist. It’s a shame but a few patients had to get nasty in order to find out information or speed up the wait process. There are plenty of receptionists milling rounding doing who knows what, but they can’t seem to answer any questions. The staff doing the procedures is very nice and did answer any questions. The location is weird but central at the same time. It’s right on Queens Blvd by the Union Turnpike train station so it’s convenient if you take mass transit. If you drive you will have to search for street parking or use the parking garage which probably cost a ton.

3 hrs of waiting for X-​ray. Don’t plan anything important that day. You’ll miss it.
I had to cry so they did burn a CD with my broken leg and I could make it to the doctor while he was still in the office .
In two weeks I was back for follow up X-​ray. After 2,5 hrs of wait I got my X-​ray done but their system didn’t work so I couldn’t get the CD. I knew I’d be screwed over there again so I secured a day in advance before I got to see my ortho surgeon. «Maybe someone will come and fix it’, — I’ve been told. I tried to reach Doshi up to 10 times that eve. No answer, on hold or they simply hung up on me.
I’ve got my CD after begging them to get it ready upon my visit since I’m on crutches and my bf drives me during his working hrs with zero parking opportunity.
Update: Next day I made it on crutches to my ortho surgeon few minutes before a rainfall.
I pass him Doshi’s CD and he goes: ‘This CD is 3 weeks old. Look at the date’. No way I could bring an old CD to my doctor. Well. okay, ‘Let me call Über and bring it to you’ (you cannot walk on crutches when its slippery). Meanwhile my doctor opens the CD and new (and previous ones as well) X-​Ray pictures are there. Doshi labeled it with 3 weeks old date. Sigh. Lesson to learn: trust yourself, don’t rush when you deal with Doshi’s.

AVOID AT ALL COSTS!!!
Do not go to this Doshi as it is a huge, clean place but the wait time is ridiculous. When you have an appointment and you are there before the appoinment and then you are taken in late anyway, well they should have more people doing the same type of test. The woman at the front desk is efficient and courteous, I guess that is all she can do as they need more staff helping in the back where the tests are taking place. As far as her being rude, she was not rude to me. The television where the man receptionist keeps putting on boring ass movies did suck, but I did pick up free Wi-​fi so at least that did help. I will try the other Doshi located in Flushing I believe there are two and then Brooklyn as maybe there is less of a wait time and more people to do tests.

Avoid this place at all costs unless you have 3+ hours to burn or like dealing with unpleasant people. Most of the staff is incompetent and they all look like they hate their jobs. Plus, they only have 1 person at the front desk so checking in takes forever. No one says hello or goodbye or anything more than «name» «fill this out» «ok good.» The paperwork is also pretty excessive and I was questioned by the radiologist techs each time I had a test «why did your dr order these tests if you didn’t fall…» Etc. It was very accusatory and frankly, if my doctor ordered the tests and I have the insurance authorizations, please just shut up and do the tests it is not your job to tell me if I need them or not. It was all just unnecessary stress and a huge headache to deal with. Bonus: I love rushing over from work so that I can make my appointment time only to not have the test for 2 hours after my scheduled time.

This place treats people like cattle. My appointment was for 11. They said it takes an hour to process the paperwork. After an hour, I asked how much longer was told maybe another half hour. 45 minutes goes by and another technician says he will check for me what’s going on. Turns out there was a flood, and they were backed up at least another two hours. Ummm, thanks for informing me and the dozens of other people with lives to lead. So I tell them I have to leave, and then they can’t find my paperwork. That was two hours I will never get back.
Also, they make patients sit out in the waiting area with nothing on but a paper robe tied in the back. One size fits all, so that larger people have to show their naked back to everybody in the place.
This is the place to go if you enjoy waiting for long periods of time, and being treated like a non-​human.

The place looks huge a lot of rooms etc. the only problem is the waiting time if you have an appointment at 11 you’ll be like if you’ll live at 4 pm.
I wish they can in-​proof the waiting time.

They dont even deserve half a star! Please stay away from this place ! Save yourselves a migraine & possibly a stroke from going there. I cannot begin to tell you how unprofessional & rude the front desk staff is. Went there 2 times and on the first time I noticed some small incidents but simply thought most be patients being difficult. However on my second visit, it was the most horrific experience in my life. Its so obvious there are serious management issues going on at that place, otherwise their staff would be trained to be more polite to patients. After all majority of people who visit imaging places is because they have a health issue, therefore their staff needs to be more patient & compassionate. But most importantly PROFESSIONAL!

Not knowing any podiatrists in NYC at the time, the one I went to didn’t have any x-​ray machines so sent me here (walking on a fractured foot). This place is a dirty jungle, the front office receptionists are rude and not friendly, waiting area is dirty with stained chairs and the wait times are ridiculous. I sat for close to an hour waiting to get x-​rays.
Afterwards I requested a copy of my x-​rays on CD, which they said they couldn’t do and already sent them to my doctor. After pushing for a copy of them, they finally printed them out rather than giving me a digital format. Maybe I’ll just frame and hang them on my wall.

I’ve had two other experiences in this office before, and they were pretty ok and the reason for that is I sign into the office left and went home and have them call me when I was ready rather than waiting the six to eight hour average weight today my boyfriend and I walked into this office he had an appointment they gave us the time squeeze him in and they still made us wait over an hour and a half will be alternately ended up walking out of the office and not being seen at all after being there from 130 in the afternoon and walking out of the office at 320 are you kidding me? They need to seriously with management, medical office procedures and how to move patients in a slow that will not backed them up or having them to wait such long excruciating periods of time in an office that’s 90 degrees on a 59 degree day in in New York

I’ve only been there a couple of times. The first time, back in 2013 was OK. Very little wait time and my procedure was pretty quick. Today, i went in there to try to pick up my mammogram films from that time as I am going somewhere else tomorrow. I can see why others have issues there — long lines, not friendly etc. However, a lady by the name of Rajo assisted me, and she was a shining light in the middle of all the other BS that takes place there. She took the time to help me, and her compassion shone through. I won’t say exactly what she did because then she’ll get flooded out with requests for help, but she did go out of her way for me for something that was very important. For that, Rajo, I am awarding you an extra star all of your own. Please don’t change, and become like the rest of them! :)

I always hated this place and still do. I was there probably 4 or 5 years ago and then again this past Sunday. Nothing has changed Very rude, no bedside manner, have to cross hallway in your gown in full view of the waiting room (why they have doors in the doorway between the waiting room and testing area is beyond me) Made me wait on my gown, in bare feet, right outside the MRI room while he changed the table to accommodate my test. when he could have done that while I was in the dressing room since he knew what kind of test I was having… Absolutely no warning when the test would start or if I could relax. or how was I doing. I truly cannot stand that place and if it wasnt for the the fact that it’s where my doctor wanted me to go, I would have gone to Richmond Hill Radiology

Very slow front desk reps. Unfriendly atmosphere. Rude — I only asked if my name was called because i stepped away to make a call. The lady on the front desk gave me a look that she is annoyed and responded to me with an attitude. «I don’t know — if they called you they will call you again» nice customer service skills. If the corporate office reads any of this post. They should address this. We are patients and paying customers. We deserve a little professionalism and respect.

If you can avoid this place for any type of diagnostic testing please do. They obviously don’t care about any negative write ups. Waited 2 ½ hours for a thyroid scan that just didn’t happen. Cancelled my appointment and walked out with no test being done. If you have the time to sit there then I guess it’s the place for you. Good luck.

Doshi Diagnostics is a very mismanaged company. They have the worst billing department. They billed me for an amount that should have been paid by my insurance. They some how failed to bill the insurance company and now the insurance company cannot get in touch with their billing department. I called, and you have to leave a message. Three days later you get a call at odd hours from India. You cannot understand a thing. Just hoping they don’t screw up my excellent credit rating. Don’t deal with Doshi.

This place is slow as hell… Long line out the door & they only have one receptionist working. It explain her attitude. You would think this is a big outfit that they will be more efficient; then think again.

How does this place stay in business is beyond my understanding! It is absolute greed & no management skills. The wait is tremendous (over an hour), the staff is unprofessional. Be aware when making your appointment!

Staff is disinterested, completely blank, no greeting, or welcome. No offers to help people who had obvious physical difficulties filling out form, getting around. I am using a walker after spinal surgery and had to get x rays. The changing room was too small to fit me and the walker, and was freezing cold. Walking out in the gown you are in full view of the people in the waiting room. Had to carry my purse and clothes with my walker and the technician, who never introduced herself, did not offer to help with any of it. Not enough front desk staff. Could really use a LOT of customer service training and need to reduce the 90 minute wait time. Would rather travel to Manhattan than use them again.