Coastal Fast Lube

I just simply wouldn’t go anywhere else. As a retired car dealer, race car champion and owner of OBX Auto Detailing, maybe my kudos have a little credibility. Coastal Fast Lube is consistently frriendly, fairly priced and competent.
Enough said!

On vacation last week, we got a nail in our tire. It was bad! Huge nail, air bubbling out! Of course, it was on the day we had to leave! These guys were the 3^rd place we tried. (we were told 3 hours and 5 hours at other locations). Finally we found a place that would help us! They were great! Super friendly! Understood that time was important to us, since we had to be out of our rental at 10. It took about 20 min total. The best part was that they treated us so well. Fast, friendly, professional! I would recommend them to anyone!

This is by far the most friendly, efficient and fast service center I have ever visited! As soon as I pull in the lot, a technician greets me from behind the garage door and walks me to the lobby while asking what I would like done.
I left with an oil change, some amazing pink wiper blades (installed free) and a huge smile.
It’s so refreshing to know that you can still go to get something done to your vehicle and not feel like you’re another number with overpriced parts you didn’t need to begin with.

Staff is always friendly and I never need an appointment. They treat my car & equipment as if it were their own! This place is great!

Superlative service ! Caught them on a Monday morning when EVERYONE thinks about an oil change and it was a logistics symphony. No kiddin ’
Very amiable Queen Bee greets U, never asks details ’cause she’s cerebrally logged them as U drove up. It was fun to watch her plugging every logistical whole.
Said it would be 1.25 hours ‘out the door ‘
and sure as day break it was 1.5.
Mind U, 10 first come & serve patrons glommed her ETA projection in one bite and she jumped to keep it on schedule moving.
Best oil-​change — hour — and — a — half — ever– spent — award LOL

Stopped in around 8am this morning for an oil change and tire rotation. They were fast! Only there about 30 minutes and they were busy. Reasonable price. Also, and this is big with me, told me I did not need my tires rotated. This tells me they are honest. I have found my new OBX brake, tire, oil shop!

This place was amazing. The people were incredibly friendly and helpful. This was the third place stopped for a tire repair but it should have been the first. Despite a long line and an incoming hurricane didn’t wait long.

We drive back and forth pretty regularly between Baltimore and the OBX. We discovered Coastal by chance when we needed an oil change before driving back one time. We were so impressed with the CHEERFUL and FAST service and the LOW PRICE that we now always plan our oil changes for our two cars for when we are down here. That said, TODAY, my experience was over the top GREAT! My warning light and beeper in the VW went off, letting me know my oil was low. This car (a VW) goes through some oil (expensive — synthetic)…so I knew all I needed was to add some… and I stopped into Coastal Fast Lube, since this is where we always have it changed. They checked it out immediately (on a crowded day), and topped it off (2.5 qts) for FREE. I did not expect this and was truly so appreciative! Apparently that is part of their service — when you are within the time period on your service sticker, they give you free oil top-​offs! WOW! That is a customer experience that’s above and beyond our expectation! THANK YOU!

4.5 stars. I took my SUV here for an oil change and light bulb replacement while on vacation. The shop was clean and the techs are mature/​older who seemed to be efficient and conscientious. Tires were properly inflated, washer fluid topped off, front windshield was cleaned. Prices seemed fair. The only error was that I was charged for 2 bulbs instead of 1. The cashier/​owner cheerfully refunded money for the extra bulb. Maybe I’ll make this place my annual car service place when we visit Nags Head each year.

When it comes to getting your oil changed, this is as good as it gets. Oil changes are n’t anything to look forward to, but the cheerful dispositions and smiles of the employees make it better than just bearable. Coastal Fast Lube was definitely fast! Walked-​in for an oil change, in and out in under an hour. Waiting room clean and comfortable, wi-​fi, and bright!

There is nothing worse than having car trouble when you’re out of town and don’t know who to trust with your car. I have family in Virginia and would always try to make it up there to see their mechanic if i had car trouble in Nags Head while vacationing. This made for nervous trips. Finally, something needed to be addressed while I was on vacation so I asked around and Coastal Lube came highly recommended.
That was 3 years ago and now I save things to get done until I go to Nags Head!
They are the nicest, most professional, informative group of mechanics and owner that I have ever come across. Every time I am in their waiting room – which has a TV, a clean restroom and magazines (maybe even wi-​fi as I saw a customer on a computer last time), I listen to the conversation amongst those waiting and they are always talking about how much they love the place! This is pretty rare in my experience. Usually people hate having to go to the mechanic but with these guys, you know you’re in good hands – they’re going to explain it to you, fix it at the best price, and they seem to stay on schedule so that waiting is easy. I went in recently for a nail in my tire – wanting a patch and an oil change. They checked my tire thoroughly and explained that it hadn’t leaked, was through the thick part of the tire and had probably been there quite awhile, recommending I didn’t need the patch. It’s been fine since and I appreciate their honesty. I asked about something else my Ford Explorer was doing and they told me it was normal. Other places, could have easily taken advantage of me and I’d probably have shelled out whatever they asked for peace of mind.
This past visit, instead of sitting and waiting, my husband and I chose to walk 4 minutes over to the beach and had a great walk while they changed the oil and checked things.
I can recommend them highly enough. I wish they were in my home town!