AGM Air Duct Cleaning

Uhh, I had also purchased a deal for $ 129.99. I could never get them to come out at a convenient time (for me & others who work). Im trying to contact them for a refund. Website is under «remodel» & their phone # (512−635−4465) is not «correct». I got ripped off.

I purchased the $ 129.99 for Unlimited Air Duct Cleaning & 1 Dryer Vent Cleaning voucher through a 3^rd party deal site and have to say that I am extremely unimpressed. The video titled «Residential Air Duct Cleaning» shown on the page with the deal was blatant false advertisement as only 1 of the several services shown was actually performed —
. I don’t believe the video is even produced by A.G.M. It appears to just be a generic YouTube video about air duct cleaning.
This is how the service went. 2 guys showed up, 1 of them who appeared to be in charge had a very rude personality. They entered the house with a large vacuum and asked me to show where all of the ceiling vents were. I showed them and then they went room to room, removed each grill, vacuumed as far as they could reach into the air duct (about 3 feet into the duct) and put the grill back on. None of the «proprietary equipment» advertised was used for this process. Apparently they couldn’t use it the type of ducts I have. This is referred to as a «failure to disclose all conditions required to take advantage of an offer.»
As they were taking equipment out back to their van, I had to remind them about the dryer vent cleaning service that I had also paid for. One of the guys went outside and pulled some accumulated lint from the duct with his hand and that was it. The dryer was not opened or touched at all from the inside. No special equipment was used.
Here are a few other things that were advertised and neglected —
1. Outside air handler and coils were NOT vacuumed, brushed, air blown, rinsed, cleaned or touched at all.
2. Ceiling grills were not «thoroughly cleaned», rinsed or sprayed as advertised.
3. No deodorizing or disinfected spray was used in air ducts.
4. Air system was not touched at all. I was shown that it supposedly had mold and told it would be an additional $ 429.99 to have it cleaned. I declined of course.
5. Inside of dryer vent was not cleaned at all.
The entire service only took about 15 – 20 minutes and I would under no circumstances recommend it to anyone else.
I called several times to request a refund and keep getting the run around. Next stop,
. Stay away from this dishonest «bait and switch» company!

I called to make an appointment numerous time during their business hours for two days, but only reached the voice message. It said they will call back within 3 hours, but it never happened.

Used their service today (Crowdsaving coupon, $ 59 for 10 vent, $ 15 for each additional vent). The crew of two worked very fast, didn’t even bother to cover the furnitures when there is dust dropping on them. They actually put the ladder directly on our bedding and step on our bed with their shoes on!!! They are just there to make some quick money and try to convince you to pay more for extra vents. I had to send them away as soon as they are done, and would not bother to use them again.

I missed their special running on ‘Buy Texas Deals’ by two weeks. I decided to call the company directly to ask for a quote for what they were offering on the online deal. To my surprise I was honored the same price without asking. I Made the appointment, they called 15 min out and got the job done in less than 30 min. I was offered advice and not pressured to purchase anything additional. The only reason for not giving them 5 stars is because I was quoted one price over the phone but when it was time to pay I noticed a tax charge of $ 10 more. Thankfully, I had it on me. In addition, I wasn’t offered any change even though it was only about .30 cents. I figured that since I was paying the already expired online listed price, then excepting a .30 cent loss was no big deal. Anyway, great service, in and out process (I had no mold) and a job well done. Will use them again in two years.

Well, my husband’s ringing endorsement was «We can assume the ducts are cleaner than they were before they did anything.» That’s about the nicest thing he could say. They were in the house for less than an hour, and that included cleaning 10 furnace vents/​ducts and the dryer vent. He attempted to clean the dryer vent, but «it’s clogged» so he wanted $ 100 more to clean it, despite the fact we’d already paid for it. Baloney. He also stuck his phone up into our furnace and took a picture showing the dust on the blower fan, and wanted to charge $ 199 to clean it. We purchased this through «Buy Texas Deals» for $ 199, supposedly a $ 200 savings, and it was totally not work it. Wish I’d looked for reviews first.

Watch out mold sufferers!!! They come in your house on an unbelievable low price to «clean» all of your air ducts. After 15 minutes total doing that, they will try to «switch» you to an expensive accessory. In my case I fell for it, allowing them to install an ultraviolet light inside my duct work for over $ 400 as a mold remediation device. Only after installed did I notice that the light is labeled as a bacteria and virus remediation only. Installer still insists it kills mold, Internet sites say that this only works very expensively in a HOSPITAL setting with MANY lights and mirrors! Do not use these guys services. They are bait and switch artists.