If you can handle agressive sales people this is a good place. They have a great selection of Western wear. Be prepared to have a salesperson hovering over you, though. I think the sales people here work of of comission, so I can understand. To be fair, I spoke with a manager, and he apologized for the behavior of one of his employees. I ended up buying boots a Cochran, Blair, and Potts in Belton, Tx.
Rosalee C.
Rating des Ortes: 5 Killeen, TX
We went there looking for clothes for my fiancé’ to wear at our wedding. The staff were great! We were older(60’s) and they sized him, pulled different items for him to to try on, and even ordered a couple of things from their other stores, when sizing was a problem. We bought from the hat down to the boots. Outstanding Experience!
Charles M.
Rating des Ortes: 5 Clifton, VA
Great experience. I shopped at the store as an out-of-towner who was working at Ft Hood for a few days. Bought three real nice shirts off the sale rack for a little under $ 100. Not bad, huh? But when I got home to VA, I found that one of the shirts didn’t fit. In the store I had tried on one shirt for size, then picked out a second one(same maker, what looked like the same style) without trying it on. Turns out I picked two different styles and(as luck would have it) the one I didn’t try on didn’t fit. Even though it was was fault, the store handled the exchange without any drama at all. I recommend the place just based on customer service. And about the staff being«like car salesmen»: not my experience at all. A few of them independently asked me «are you doing ok?». I don’t see how that’s a problem, given the lax service you find in most retail stores.
Alicia W.
Rating des Ortes: 5 Killeen, TX
Nice store! We were warmly greeted at the front when we walked in. We were only asked once or twice if we needed help so not pushy but we didn’t feel ignored. Had a great selection of clothes and accessories for both guys and girls. Staff was friendly and upbeat and we’ll definitely be going there again!
Myron M.
Rating des Ortes: 2 Copperas Cove, TX
Employees are like car salesman when you walk in. You just can’t walk in and look around without being constantly hounded. One more thing shame on you Cavendar’s for opening a store in a military town and not offering a military discount. I doubt this will change anything but at least I had a chance to vent.
Nikki A.
Rating des Ortes: 3 Lampasas, TX
Went here with Mom to find her some nice fancy jeans for her class reunion in Wisconsin. The girl who helped was nice but was very intrusive and just a tad rude. Found Mom’s jeans in no time and had started to look for boots. At this point Mom is just trying to find that one boot that«spoke to her». The girl just didn’t seem to understand that saying. She would come back to check on us and would walk away talking. The way she would talk to us seem rude but not very rude. I don’t know how to describe it. I like the place and will probably go back again.
Caitlyn J.
Rating des Ortes: 3 Killeen, TX
Let me just start off by saying, I really like really this boot store! However, I am giving it only 3 stars because of the guy that works there named Dan. I’ll explain. So it was my mom, sister and I. It was a hot day outside so I was wearing a dress. Not like a party cocktail dress but a longer dress and Dan kept staring at me and kept coming over and asking us for help. Now I know what you’re thinking«oh hes just trying to help» but there comes a point where enough is enough. This guy, every 13 seconds would ask is if we needed help and was constantly just starring at us. We told him that If we needed anything we would let him know. But sure enough a few seconds later he would ask again. He literally wouldn’t leave either. Just sat there. 10 feet away. Watching us. It was awkward. Every time I’d bend over he was watching. It was creepy. My mom said it felt like he was in a dressing room with us. At this point we had picked out two pairs of boots, two shirts and some perfume. We were ready to put it all back and leave empty handed because he was following us around like a lost puppy. … And then came the nicest girl. Toni. She ended up making it all better. Came by one time and gave her our business.(Because they work off commission) and Dan saw this and got pissed off and threw his hands in the air. Lol whatever. He was weird.
Roxy W.
Rating des Ortes: 3 Ewa Beach, HI
Tons and tons of boots! You’ll definitely find one here if that’s what your looking for.
Gabe H.
Rating des Ortes: 4 San Diego, CA
This place is freakin’ AWESOME!!! So on our most recent trek to visit family in Texas I finally convince the man to let me get a pair of cowboy boots. I had them all as a kid and have wanted a pair for a LONG time as an adult, but the family rule was NO. Anyway, I convinced him after shoveling 12 wheel barrels of horse doo doo that I deserve them! So anyway, we cruised over to Cavender’s. They had soooo many options both for boot, but pretty much any other piece of clothing you may want as well. The employees were all very friendly and helpful. If I had one complaint at all it was the actual process of making the purchase. A salesman help me in getting my boots then he took me to the front counter and wrote up a sales ticket(I’m assuming they work on commission or something). He said someone would be right there. Well I waited along with several other people while employee after employee walked by. Each giving a friendly acknowledgement and noting that someone would be right there. Eventually the official cashier arrived and took care of us. I wasn’t super butt hurt by the wait because everyone was so friendly, but just a tip in case that kindof thing really gets to you or if you’re in a super hurry.