Hunter Rentals & Property Management

So as of this writing I am ok could say 3.5 to 4 stars. I have seen a lot of bad reviews so far but It’s focus on moving out instead of the total service.
So… All of the workers there were very friendly and tried to answer all the questions I had. It’s $ 10 per key and is refunded when you bring the key back and have a over night box just in case they close. Only three keys can be checked out. They have a very good selection and I finally decided on a place to live and was happy. $ 500 Pet deposit for those pet lovers. When we decided to find out how much there was a little mix up on the total cost I had to pay up front. It’s extra pressure I didn’t needed but they apologize upfront for the mistake and we continued on. I needed to move in by Saturday and they went the extra mile for me to get in to the house. Most of the time they get a contract at 1300 on a Friday they normally will wait until next week for signing the least. I asked for a little help due to needing to get in the house and helped me. That’s great service right there. Very friendly like I said.
Now when it comes to fixing stuff, and move out time I will update how there service was. Hopefully it’s not like the other reviews. It seems like the reviews are all the same and only focus on move out. But like I said earlier I’m happy with there service. 3.5 but I’ll but a 4 stars.

I want to give these guys zero stars. Seriously, DO NOT RENT FROM THEM. My hubby was treated horribly upon his move out. He left the place spotless. He barely lived there for six months. In fact, the place was cleaner than he found it. Lo and behold, we get a letter in the mail a month after he moves out and it shows $ 265 in cleaning charges, $ 90 in repairs, and $ 120 for carpet cleaning. Not only did they take his entire $ 395 deposit, they charged us $ 80 on top of that. The only thing the guy mentioned on his move-​out inspection was dusty blinds. That’s it. If you read their move-​out policies, they say «By not hiring us to clean the rental for you, you run the risk of a $ 60 fee, plus charges for any additional cleaning or repairs needed». Basically, this company admits to taking your money no matter what. No matter how well you take care of the rental, no matter how clean it is, they are going to rip you off. Beware and stay away.

I will say they don’t deserve 5 stars, however. I’ve had my property listed with them for years and when I say years… its been since 2002… Sue, who I normally deal with is the best. Now being the owner of one of their properties. I have to say. I’ve had lots of renters damage my property far more than their deposit… Its a shame how people treat other peoples belongings when its not there own. I honestly believe no matter where you rent from you will run into the same issue that others claim to have with this agency… simply because that’s policy with all rental agencies…

They will absolutely try to keep your deposit under any pretexts.
I was a model renter, especially considering some of the horror stories I’ve heard from landlords. Before moving out, I got the house professionally cleaned, and got the carpets steam-​cleaned, per the rental agreement. I purchased new stove drip pans, the whole deal.
They said they were keeping my entire security deposit, because there were nails stuck in all the walls. They were there when I moved in and were reflected on my move-​in inspection. They stated they had lost the inspection sheet.
I had a copy, but it didn’t matter. As soon as they told me they lost my inspection, I was good, I could have torn down a wall and gotten my whole deposit back (maybe not).
Once they realized this error, they requested a copy from my records, which I did not provide, I was already fed up with them for their horribly slow response to maintenance concerns.
In the end, they kept $ 5 of my deposit, because I left a roll of toilet paper next the downstairs toilet, instead of on the spindle, whatever.
One star is far too much for them.

Renters beware! This place is not terrible to rent from, however when you get ready to move out you better make sure that there is not one spec of dirt in that place or anything else wrong because they will charge you a ridiculous amount to «fix» the problem. In addition, if you do rent from them make sure that ANYTHING that is not in proper working order is reported to them via their web site and keep a copy of all email traffic to protect yourself. They wont find anything wrong with the place when you move in, but they will find everything wrong when you leave.
Personal experience;
$ 850 deposit
$ 500 security deposit
Ended up owing an additional $ 420! ;(

PLEASE DO NOT RENT FROM THEM! They are so horrible and rude. I get fined for my grass being to long when we get it cut every ten days! They show up unannounced and always try and make you feel like you’re doing something wrong. I regret renting from them every day!

Frustrates me to even have to put one star, they deserve negative stars, black holes, suck the whole business into obliteration. One of the worst, worst, worst experiences I’ve ever had with any company, period. They turned away my girlfriend and I basically on the principal that we’re not married.
After having called these people three or four times and clearly stating «my girlfriend and I are interested in this house» over a two-​week time frame, we finally made it to Killeen on a Saturday to take a look at this home we really liked.
After viewing the home, which we really liked, the SERVICE REPAIR TECH who was working their office that day let us fill an application out, pay the deposit and app fee. But come Monday, we were told «because we are not married, they could not rent to us.» Their logic first, each person should make at least 4x the rent amount. EACH person. so, $ 1200 rent, we needed to make right at $ 10k per month combined. Who would rent a house in Killeen, TX if they made $ 10k per month or more?
The woman’s second point was, «if you are not married, than either person could leave and than one person is held accountable for the rent putting them in a bind.» Umm. I’ve been married twice, I’m calling your bluff, Hunter Rentals.
My girlfriend has her bachelor’s degree in HR, has been working as an DoD employee most of her life. I’m a Sergeant First Class with 15 years in the Army. Not only was I very insulted, I was just flat out pissed. I called Fort Hood Housing immediately to file a complaint. Within 48 hours, Hunter Rental’s website reflected their «new yet old» policy.
I’m not done with this situation and plan to follow-​up my complaint with Fort Hood Housing until I can get them and any other poor rental agency in this community black-​listed. I’m from this state and it embarrasses me highly to have douchebags treating military members and their families any different for any reason what so ever. I’ll be damned to see this behavior continue in my state.
Yea, if you’ve read this far, contact me if you would like to help protect the rights of our Soldiers and their families. I’ve got five years left till retirement and I have an agenda to clean up this community before I’m done.

I don’t know if I have ever heard anything good about any of the property management companies in Killeen. We chose this one when looking to rent a home because it appeared to be the lesser of the evils. I was surprised one day to get a phone call from «the owner» of the house requesting that I pay him directly. It turned out to be true that he was the owner of the home and he had the right to do that as he decided to drop Hunter from the equation. Hunter though should have warned me that they were no longer part of the agreement before I got the call. My roommate steve did not get his deposit returned because of their failure to process paperwork accurately.

Horrible rental agency on both the side of the renters and the owners. They purposefully obfuscate ensuring the least amount of work for the most amount of profit.