JWC Rentals & Property Management

Went there on Friday –Feb 12^th to see about a home that a friend lives in but is moving. They gave us a application and also was told we had seen the place. Took application and was told we could drop it off at any time. So far not bad
Today is Feb 19^th. Drove from Dallas to drop off application when I got to the office was told they couldn’t take it. I explained that we had seen the place. Was told that there was a current tenant in there they can take applications. So was lied to in Friday. Drove off really mad
So called to speak to the owner or a manager. Never got to talk then but was told the same thing. Can’t accept the application. Again I asked for a manager. On hold — the representative came back and said there was a miss understanding. They cannot accept my application. They didn’t know I saw the place. Really I told you that in person. And over the phone .
I hate business that lie and are dishonest

I drove 2.5 hours yesterday to look at a few houses for my sister and her family whom are PCSing from HAWAII in a few weeks. They fell in love with a house that I found and would have loved to put in an application with this company. When I asked them what needed to be done they were unwilling to work with the fact the family was out of state. I can’t believe this company is not military friendly and not willing to help seamlessly move this family of four without them having to shell out money for a hotel when they move. I would never recommend this company to anyone and I highly suggested this company get on the blacklist with the family/​readiness detachment at Ft. Hood. My sister and her family will not be giving this company their money and I pray no one else does either.

Giving 1 star because that’s my only option. This company will give you a front like they care about your business. You’ll probably pay your rent on time and be a great tenant to the property your living in. Then once you move out that will charge you up the wazoo with ridiculous things and when you say you want to get your attorney involved they will try and «act like they care» wish I would have listened to my husbands friends when they said they are trying to get his place blacklisted. Avoid this place at all cost. There is a reason this place only have 2 stars. It’s because we have to give one.

The company tried to keep my deposit after the house was repossessed and sold. I had to move out with a 72 hour notice from the sheriff. Well we packed up and moved! Went to see them and asked for my deposit back, they told me they did not get to do a walk through and because of that they could not refund my money!!! How the hell does that work! I pay my rent and the owner don’t pay there mortgage, then I get screwed out of my money! Well let’s say after a long fight and me calling an attorney they gave me my money back! Never should have fought with them, they should have found me and returned my money! I do not think any one should rent from them!

I rented my home through JWC and they have always been very helpful and accommodating… When looking to rent a commercial property, naturally, we turned to them again… Mr. Wright is very knowledgable and more than willing to work with us to help us find the perfect location for our new business.

Rented house through Jwc. I had to break the lease due to millitary orders. Staff was very helpful throughout this process and did exactly what they said they would do. I will defiantly use them again.

This place is out of control! We keep calling them for workorders and they either lose our orders or charge the living crap out of us for simple things! Also they wanted us to replace the washing machine once it broke, it wasn’t ours, are you serious??? Never again with these guys!

Renters beware! In order to rent from this company you have to sign a legal and binding document stating (in very fishy terms) that you waive your right to the Housing Act, which in turn allows you to break your lease because of PCS or deployment. This company also does move in’s to houses that are «as is» and then will refuse to give you a copy of the move in inspection check list so that they can charge you for damages. JAG on Ft. Hood is putting this company on the list of agencies you can no longer use.

Not that Killeen has much to offer, but JWC definitely represents the worse. We signed out multiple keys to be disgusted every time. One home that was «available» to rent had what smelled and looked like feces in the master bath toilet. Another property, that by the outside looked to only be a year or two old, reeked of dog so bad that upon entry I wasn’t convinced there wasn’t a pack of dogs living in it. The dark carpet did it no justice as it was covered in hair. Other selling points could have included the chewed/​partially missing blinds or the bedroom door that was off the hinges leaning against the wall. Oh and don’t worry about informing the company of these discrepancies, they don’t care. Based on my experiences and the look of their headquarters they are in the business for money. While they are in a newly constructed, lavish rock building with new shiny floors their tenants walk into complete trash. Wait though, they have a drive through where you can conveniently pay your rent, if you’re willing to pay the $ 5 debt card fee they charge. I’m sure they money goes into improving their property…
NEVER rent or allow someone you know rent from this agency, their pictures are outdated and their properties are trash, I wasted many valuable hours driving around town because this company.

This company has no respect for your time! on wednesday my gilfriend and I went to get some keys to view and i couldnt believe the conditions of these houses. I called the office to ask whether the house we were probably interested was going to be painted, fix and clean. I was put on hold so she could ask maintenance and when she came back to the phone she said «no» that the house was ready! I’m also in the business of Property Management and I would never show something like the conditions of these houses we saw… I would be embarassed to represent such a product… SHAME ON YOU JWC!!! AND YOU SAY ON YOUR BANNER OUTSIDE YOUR OFFICE VOTED BEST!!! PLEASE !!!

Just don’t rent from them. JWC is an unethical, dishonest, disgusting company and I would not wish even my worst enemy to do business with them. Yeah, they were that bad.