Navy Federal Credit Union

Ive had NFCU for almost 10 years (I have banked with 5 banks in my life — NFCU 5 stars, USAA 4, BOA 1, First National 2, and my current only bank MACU 4 stars), theyve always been great. Polite, rarely too busy to swing in to get something quick done, good rates, lots of services. I had a car note, savings, checkings, and a 3 yr COD with them. Anytime I had weird charges, stuff I didnt understand, lost my card, traveled out of the country — they were awesome. I moved out of the state and had stopped using them for about a year so I finally closed the account because I was worried I would accidentally forget and write a check from the wrong account — even closing was pleasant. Took 10 mins and they werent pushy. My only problem in 10 years and the reason I stopped using them last year when I moved is because theyre locations are not everywhere. I guess thats what keeps them personable but I will miss their service. Great bank — you dont hear that often anymore.