Real Estate Market Place

Don’t use this company as a tenant or owner. Every work order took several calls from us and sometimes weeks for them to fix. They always blamed the owners… saying they couldn’t get a hold of them. Then when we moved out, they charged us for painting, a loose door on the dryer (both normal wear and tear), a cracked tub (how did that happen and we didn’t see it during our clean up), a mirror I put in a work order to be fixed months before moving, and a pillar out beyond the property that either the builder of the home behind us broke or the cable company installing lines in the neighborhood…, in which we called REMP as soon as we noticed it and they did nothing… the pillar… come on, how is that the tenants fault!!! If we ever go back to Killeen, we won’t use them… I don’t care if they are renting a 2016 home with 7500 square feet, with a pool, hot tub and sauna for $ 5!!! Stay away!

Horrible company. I have been renting for me entire adult life, and never have I been charged so many «fees». Fees for work orders (fine), fees because their online payment didn’t go through even though I received an email receipt and no one bothered to call and let us know rent didn’t get paid (???), and then upon move out, they took our deposit, pet deposit, and then charged us another $ 400 for lightbulbs and painting. Absolutely stay away from these people!!!

Worst Rental Company I’ve ever experienced, had to deal with them for 3 years. When I first moved in, carpet and the house was dirty figured it was just being backed up. Nope, didn’t fix anything on time. Had work orders in for months, some stuff they didn’t fix and charged me when I moved out. I don’t recommend anyone using this company at all.

Worst rental company ever.
We moved in, nothing was painted of cleaned, there were holes in walls and cigarette burns in the carpet as well as a large nail polish stain in one of the bedrooms as well as the spare bathroom sink. One of the ceiling fans was non functional. The garbage disposal did not work, the dishwasher was not bolted into the counter so if you opened it it would crash down to the floor. The oven had the handle ripped off with jagged edges.
All was promised to be cleaned and fixed and a year later, nothing was done regardless of filing repair forms online as well as calling every couple weeks.
We finally moved out (military) and to California. It took over 2 months to get a a sheet saying we would not receive our $ 2000 security deposit back because of the damages that were there when we moved in as well as for an ‘unauthorized pet’ ($ 963) that we paid a $ 500 pet deposit for and that did not damage anything as she is crate trained, house broken and well behaved. They did not describe any of the damages as required by law. They will not respond to my certified letters or calls. This is the worst experience with any company I’ve ever had.