Perfect Pooch

Here’s the deal. If you care about your dog and want him/​her to socialized, train and learn proper etiquette you go to Perfect Pooch. If you are neglectful, self centered and only have a dog to stuff in your purse or take to the dog show because it has perfect poodle pom-​poms, hire someone at your mainline home while you go to the south of France for two weeks instead of blaming this awesome staff for your ignorance and selfishness. I LOVE PERFECT POOCH. Have tried others. Nothing compares. I will send everyone I know that loves their pet and cares about their dogs development for years to come as long as Bonnie and her staff continue their diligence. Love you guys and would never let anyone bad mouth you no matter how long they hoard their dog to go to Turks and Caicos ;)

I can’t believe there are so many negative reviews for this business. I have had nothing but positive experiences when bringing my Boxer here, and we have been bringing him one to two times a week for almost a year now.
The staff is super friendly and extremely educated! It’s also very obviously well ran. These people know what they’re doing! I never have a doubt in my mind when taking my dog here, I know he is in good hands!
Reading reviews about kennel cough, please people! They require you to get the bortadella vaccine before you can even bring your dog here, and even with the vaccine your dog can still get kennel cough. That’s no fault of the day care.
I’ve brought my dog to other day cares and can confidently say that perfect pooch is my favorite, we travel a half an hour just to bring our little guy here and will continue to!
I definitely get my dog back with lots of scrapes and scratches, but if you can’t understand that that is how dogs play, then you’re a complete moron. My dog absolutely loves coming here!
Thanks Bonnie (for telling us to bring our dog here) and the rest of the Perfect Pooch staff! You guys do a great job, and also, Unilocal is a joke… they’ve completely hidden all of perfect pooch’s 5 star reviews.

My poodle was there for two weeks for the board-​and-​train services.
Training– she was introduced to commands, not necessarily trained.
Daycare and socialization– seemed to be okay.
Weight– She is free-​fed at home and is a snacker, not a wolfer of food. She was fed on the 2x/​day schedule without access to food overnight or long enough periods of time for the way she eats, and lost between 5 and 10% of her body weight.
Worse, she had to be shaved when I brought her home.
I had her in an actual «poodly» haircut, with a vest, poms on her legs, poof on her tail, and a topknot. I discussed hair combing and hair care concerns with the trainer more than once and was assured my dog would be brushed regularly. I discussed combing and matting. I requested a grooming appointment with their once-​a-​week groomer (did not happen).
In the pictures the facility posted to their Facebook page, my dog has slightly «sunken» areas of hair on her vest. Had I known what I was seeing (pelting, a kind of matting), I would have contacted them about it. I’ve never let my dog’s hair GET matted, so I had no idea what it looked like from the surface. Her vest was 3″ long and the pelting was maybe ½−1 inch, very tight to the skin. She was bathed at least once after the mats started, which made them worse and tighter to the skin. As things went, I discovered she had a massive amount of matting close to her skin on her vest only when we picked her up. She was still slightly damp and her hair was clean. Approximately 70% of her vest had become pelted, requiring it to be shaved off.
I would not recommend this facility to ANY «coated» dogs. Owners of poodles with longer cuts, briards, afghans, Skye terriers, pekingese, and the like, this is not the place for your dog. The staff do not know how to take care of coated breeds’ hair needs and may exacerbate problems by bathing the dog without combing through mats first.
Here’s an excerpt from the shaving process to remove my dog’s vest–
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We have two boxers and have been taking them here for about a year now. I used to take them to Cubbies Canine Castle in Blue Bell which I LOVED but due to a recent move, Perfect Pooch was much closer. To start, our one boxer kept coming home with scratches and scabs on his neck! When we addressed it with the staff, they said it was just rough play which we thought was odd.
Well, the most recent visit which was this past weekend, and will be the last, our boxer came home with a dry cough! We thought maybe he ate some mulch or something as I never heard that dry cough before and he still is technically a puppy at 2 yrs old. We left for vacation shortly after and the family watching them said it was getting worse and had to take him to the vet only to find that he had KENNEL COUGH! It is extremely contagious which is concerning because in addition to watching our other boxer, they also have a 5 yr old bull dog.
I wish we read the Unilocal reviews before choosing this place as one mentions that they heard it was known for kennel cough outbreaks. Lesson learned.
We are really frustrated and when we get back, I’m gonna start them back up at Cubbies. I NEVER had a problem there after the 5 YEARS of using them and honestly can’t wait to go back. The 8 mile drive instead of the one mile drive will be worth it since I know my dogs will be in good hands.

Got charged for an extra «night» because apparently it’s my fault that they close at 4pm on Sundays, and was met with nothing but attitude when I expressed confusion at this policy and a complete lack of communication/​indication beforehand.
Their success seems to derive from the abundance of dogs and dearth of boarding options on the Main Line.

Disappointed. I was going to bring my dog in for day care and found out that they have a huge kennel cough outbreak over there… and perfect pooch did not even mention it on the phone when I called, even when I was asking specifics about their place and shots etc. I feel that they should have mentioned it to me if they really care about the wellbeing of the pets over there. Obviously cancelled my plans for daycare.

I am not happy. I have left my dog here for daycare before and not had a problem, but two weeks ago we went on vacation and dropped our little guy off here for boarding for the trip. Now I have a small dog and perhaps that is the issue. I say this because they seem to deal with larger breeds more and all the larger dogs I see are in good health and most of the other positive reviews are from people who have a larger breed dog. This is just a theory of mine though, Anyway, I packed 3 days more than needed of extra food with double portions in all the servings since I know boarding is stressful and my pup was going to be playing and getting a lot of activity. We were only gone a week. When I picked up my dog he was skin and bones. I mean this literally. He was slightly over 9 lbs when I dropped him off (this is perfect weight for his size & breed) and when I got him back he was down to 8 lbs, dehydrated, and exhausted. I could see all the bones in his hips, shoulders, ribs & spine. To further I am not just over-​protective the vet confirmed that he was under-​weight. To top all this off he got pink eye there as well. Now I can let the pink eye thing go with the concept that like camp for kids, one dog and come in with it and spread it before the handlers know what is going on, but when you contract someone to care for your animal you expect them to at least pay enough attention to him to notice he had lost 15% of his body weight. But no. I would hope that if he collapsed they would have called me/​my vet/​any vet/​the emergency contact I left. Sadly it seems that kind of extreme would have had to happen for them to notice or do something. I will not be boarding my dog here over-​night ever again, and it will take some very serious convincing to get me to even put him back in day care here.

Been taking my Dog Buddy for a few years now. (he’s a mutt/​Corgi/​Cattle Dog mix) Buddy went through the training course and is now remote training. I cannot say enough good things about Dave, Kevin and Ryan. These guys really care about dogs. Buddy is a totally different dog from when I first adopted him. I get all sorts of complements from neighbors on just how well behaved he is on our walks, he doesn’t fuss, bark or yank my arm off when he sees other people/​dogs (like he used to when I first got him).