Subway

Worst customer service ever! I didn’t have high expectations going in but I had a gift certificate to use. I ended up ordering a half foot Philly cheese steak for $ 5.75. After paying I realize my receipt stated a foot long is $ 6. I asked the two at the register why they didn’t mention that to me and they said its up to the consumer to read all the information on the board. I mentioned customer service is part of sales. Unfortunately, they would not give me the other half of the sandwich for the additional $.25. I won’t be eating there again.

Slow and strange.
Outside of science fiction, I’ve not seen time pass so slowly. There are creatures on this planet whose lives are shorter than the time between first and last pickle placed. With two customers in front of us, it was a solid twenty five minutes before we had a sandwich in hand.
Interactions were strange. A paucity of sliced onion was placed upon the bread, prompting my daughter to request more. Two or three slivers followed. Exchanging an uncomfortable glance, I was silently relieved that my ten year old was savvy enough to say «that’s good» despite knowing it wasn’t.
The credit card machine failed to communicate with the authentication server and the toilets were suspiciously labeled as out of order. The former required that I drive to 7-​Eleven to withdraw cash to pay. The latter required that we drive again to 7-​Eleven to deposit before the long drive.
All in all, this store set us back a solid 45 minutes for a single sandwich. Given the other reviews, you should definitely visit this place just for the experience. Seriously, it’s like 10 bucks to be an extra in a Twilight Zone episode. Don’t pass it up.

This was a really unorganized subway took use very long to get out sandwiches and the breads did not look very good

I’m hard pressed to even give this place one star. Worst subway I have ever been to. It’s dirty and the service is horrible. The girl making my order was slow and rude. She was awful. Even put the wrong stuff on my subs. It was ridiculous.

I love subway and thus, I stopped in here yesterday at around 7:00 pm. The work station dirty, reception poor, bread stale, cheese looked stale, PLACE DIRTY. THIS PLACE HAS PROBABLY NOT SEEN DEEP CLEANING IN MONTHS! This guys better put in some effort to get this place clean.
I can’t complain about the way by sub was made because I choose the topping etc etc, but surely the bread was stale

Average location, average product, subtract one star for the cashier who felt it was more important to count nickels than to ring up paying customers (no joke!) good location in Kings Beach on road to Incline

The service is so bad and so slow. :) It takes 10 minutes to make one sandwich and the lady who was making it just seemed like she was sleepy or something. The other one, Nyamaka (or whatever her name tag says) just sat there and didn’t help. Eventually she came to help make my sandwich. It takes two people to make one sandwich and they’re still slow?. Slowest subway I’ve ever been to and I love subway.

They were so unbelievably slow that it took almost 20 minutes+ to get our food although there were only a few customers in line. After getting to the front, you have to repeat your order 3 times before they finish, and they are out of stock of half the sauces/​breads. They seemed in no rush as they put on the meat one slice at a time. Do not recommend. this is the worst subway I’ve ever been to.

food was typical subway food but the heat in there was horrendous. there was no ac in the dining food prep area which raises a question about food safety. the bathroom was super cold. i know right? so yea 1 star. sucks

I was in there about 20 minutes ago and the service was a bit strange. The employees weren’t too friendly and gave me a weird vibe. Anyways, as I got to my picnic location near the lake, I took a bite of my sandwich and basically bit a cracker. The bread was very stale and tasted very bad. I’ve eaten at other subway locations and would not recommend this one.

I’ll give them a three purely based on I love subway. This location/​franchise definitely needs some work. They often have low staffing and are out of items. Today it was onions. Really? The cookies were also not on point compared to my regular subway down in Reno. It is clean and has plenty of seating. Being one of the only ‘chain’ establishments in Kings Beach they better step up there game to keep up with the local establishments. Cheers.

Fine with the food but when we are the only people in the restaurant and there are two employees and one is restocking the fridge while the other is going to take 20 minutes to make us 4 sandwiches you should probably help them out. Then she couldn’t work the register. Terrible service

We found a coupon for Subway on the bulletin board of the cabin we rented for the week. No expiration date and the King’s Beach address was listed as a participating location. We thought we were good to go. But no, we were told that they did not accept that coupon. When we showed them that there was no exp. date, etc., and said that they really should honor their commitments, we were told, «Sorry, can’t do it.»
Now — we’re talking about maybe a $ 5.00 sandwich. Would it not be better to honor the coupon, no matter what, than to argue about it? Someone needs to learn about good customer relations. We left and ate at a lovely Mexican restaurant instead — where I will give them a good review.

It’s like a Subway anyway, and there are much better sandwiches to be had even in this little town.. . but extra stars for a stunningly beautiful location, and tables set out by the road under huge pine trees where you can eat and watch the world go by on a lazy summer day.