Super 8 Kingston Motel

Fine hotel. But I came back with bed bugs. So I guess not so fine…

Let’s be honest, if you are looking to spend $ 87 a night on a hotel, you have to know it won’t be top of the line. However, for what this hotel is, it is worth the money. Our room is clean, quiet and unassuming. We booked with one night in advance and I have no regrets for choosing this hotel.

This is no-​frills motel that is true to its mission. Everything essential they have, including WIFI, hot water, hairdryer, clean linens and bathroom facilities, comfortable mattresses, etc. We didn’t miss a thing. Service was polite; place was quiet and guests respectful. Is within easy walking distance of historic downtown Kingston so my suggestion is to skip the motel breakfast and use the money you saved on lodging to eat instead in one of the nearby quaint and lovely cafes, diners, or coffee shops. Value for dollar, the Super 8 is tops. I would surely stay there again when in the area.

I have stayed at countless hotels in my lifetime… now I know where to never stay again. This hotel is an absolute dump.
I requested a king size bed smoking room. Upon opening the door I was overwhelmed by the smell of cigarette smoke stank. I can understand that as I requested a smoking room but this was bad. I could handle the smell. I was going to open the window and spray cologne. My girlfriend continued to check the room and the bed was unmade. The blanket was just thrown over the mattress. The blanket was stained. There was garbage behind the bed along the nightstand and behind the night stand. The final straw was the bathroom. The tub looked like it had never been cleaned. The toilet seat had burn marks on it and what appeared to be dried blood. It turned our stomachs and we immediately requested a new room.
The staff accommodated our request by putting us in a room with 2 very uncomfortable queen size beds. While it was a step above the previous room it was still below standards. I understand I was not staying at a 4 star resort but the Super 8 of Kingston should be condemned. There was a noise coming from some unknown area within the room. We had to blast the AC to drown out the sound. There was also the sound of garbage trucks in and out all night. Neither of us sleep well.
If I could rate this less than one star, I would.
Both rooms had evidence of Marijuana use and by evidence I mean actual pieces of weed on the table.
DO NOT STAY HERE IF YOU EXPECT CLEANLINESS!

It was ok. Nasty staff members. They hogged the laundry room. It was a comfortable stay. But just nasty attitudes I cant deal with. Im paying $ to stay here. Your not paying me. So don’t get it twisted.

Worst night ever. It you do not have to find a motel that accepts pets, please go somewhere else. Room is big, but smells funny (I guess it is the price to pay because you have an animal).
Bed sheets are ok but blanket was full of hair, dust, etc. Toilet did not work properly, waste of water for being able to flush, stains in furniture, and no insulation at all: you can hear everything between your room and the corridor, and other rooms. Thank our neighbors for a night, slamming doors and talking at 2am. We basically haven’t slept.
Breakfast with no hot food, already made waffle you have to toast but not the waffle maker. This place sucks.

Pretty much what you’d expect from a motel, good service though. Very polite.
Lived in a double with two beds for about a week. Ceiling had clear water damage and the rug always felt wet for some sketchy reason. But not at all unexpected for the rate we paid for.

Beware this motel has a serious cleanliness issue. We have stayed there three times in the past year and have experienced the same thing each time.
On first glance everything looks okay. Housekeeping covers the basics– clean sheets, clean bathroom. But if you start to look further, there are problems. Thick dust caked on lamp bases, air conditioner, and around the rug’s perimeter. The rooms come with fridges and microwaves– I have found bits of food on the floor and on the furniture. Food spilled down the side of the fridge. Hair dryer caked with dirt. Stuff splattered on the wall. Don’t even try checking under the furniture.
To Super 8’s credit the staff is very accommodating. The first time we had this problem, they switched us to another room. The second time, we were in too much of a rush to say anything. The third time, which was a week later, they comped our room.
We have been staying at this motel because we were displaced by Hurricane Sandy and are in the process of relocating. In other words, we are on a tight budget. We have needed something convenient so we can access our storage unit and other services in Kingston. When our car broke down we had to be able to walk to things. The Super 8’s location is better than the Super Lodge, which is comparably priced. But the Super Lodge is far cleaner. We even stayed at the Super 8 in Cobleskill the night after one of our Kingston stays and the difference in cleanliness was dramatic. Beyond that, over $ 100 a night on weekends just isn’t that cheap. But sometimes we just stay there because of the convenience. I truly wish Kingston had better lodging options for those on a budget. You can find rooms cheaper in the Catskills and even in Saugerties.
If Super 8 could get their act together it would be a great place to stay. Like I said, great staff, fridge and microwave in room, plus a coffee maker. They have a laundry room, a high-​quality laser printer for use, and a breakfast bar. And as I recall, their wifi signal is stronger than at other motels we’ve stayed.

This is, by far, the nicest Super 8 I’ve seen across the country. Room is large and clean, and the staff is friendly and helpful. This is up to date, and is a really nice place to stay, whereas some of the Super 8’s were in pretty bad shape.

I need to give a follow up on this review…
After I filed my complaint, I spoke directly with the General Manager of Super 8 in Kingston. After many calls back and forth, he decided that I should get a full refund. I was just asking for the difference in price. It was his decision to do the full refund.
However, after a few more calls from the Guest Services desk, I was given a refund of $ 90 which is not the full refund as promised. I am fine with that, but the GM should have taken the lead to ensure that what he promised was delivered. I know the GM was very friendly and wanted to change my mind and reconsider but I don’t see that happening soon.

Clean room nice staff.