Just dropped by here for a quick lunch, never had a better experience at any other burger king. Service was quick, food was good and the counter help was exceptional. I worked for many years in the food service business and I will say that this younger girl with black hair was better than most food workers I’ve come in contact with. Great job!
Patrick B.
Rating des Ortes: 2 Federal Way, WA
I’m not sure why I ever go back to Burger King. It’s probably because I get so sick of the other fast food joints that Burger King starts to look appetizing. It could also be that I was really hungry and they were the closest place at the time. I drive for a living from 6pm until 6am so there isn’t a whole lot of options for food when I get hungry. I don’t have a break room with a microwave and fridge and eating dry vegetables gets really old really fast. I do have a few 24 spots that I like to frequent but when the budget gets tight, fast food it is. I don’t even really like Burger King. Fried burgers cooked in their own fat taste way better than these so called flame broiled ones do and what are those perfectly spaced grill marks on the meat? Those are there before the patties ever see the conveyor belt and I’ve always been suspicious of them. There’s something off with their buns too. Ever notice that? They have a weird flavor and texture to them and what’s the deal with the chopped lettuce? That crap never stays on the sandwich and is always covered with ketchup and mayonnaise so when it falls out on your shirt, you need to go and change. Other than the fact that they are convenient, I would never stop at any location. With so many other burger joints setting the bar so much higher, It’s a wonder to me that the large chains are still around. I guess they always will be due to the fast convenience and the multitude of people who just neither care enough about quality and value or taste. There will always be someone who likes it too. As for me, I try not to visit but end up doing so on occasion. Thanks for reading.
Jeff M.
Rating des Ortes: 2 Kirkland, WA
Ugh, yuck. While I don’t expect the food to blow me away, I do expect cleanliness, or at least something approaching it. I mean, seriously, we were the only customers and most of the tables needed cleaning, as did the floor. As for the food, it was as one would expect from BK. Mostly edible.
Lori L.
Rating des Ortes: 1 Portland, OR
Was the nearest Burger King in the area. How can you go wrong right? Wrong. The staff was unprofessional. The guy at the window had a really dirty shirt on and didn’t even look at me when giving me my food. He was talking to somebody else and totally ignored my presence when the window opened. The chicken nuggets for the kiddos were really mushy and soggy. The burgers were not fresh and were cold and had way too much mustard in them. The only thing good was the fries but that definitely didn’t make it worth the money I paid ! Serves me right for eating fast food I guess.
Sequoya L.
Rating des Ortes: 1 Kirkland, WA
Aaaaand again. I even reminded my husband to check and he forgot. The last four times some my last part had been the same. We also still have to wait in front almost every time for at least 10 minutes. I’m so sad… I even called and told them. :(
Tori W.
Rating des Ortes: 1 Tenino, WA
I didn’t expect much going to Burger King of all places, but I really don’t know how this place could get worse. First off, the staff is incredibly unprofessional. Poorly dressed, clearly not in code, and dirty. I went through the drive through to start with, they guy has us wait at the window for about 4 min until finally deciding that we should do park on the side. He gave our«sweet tea» and it was clearly not sweet tea. I went back inside to swap them out for sweet tea, they ice machine is broken for the customers to use, so I have to asked the staff to grab me new drinks, I told the guy, hey would you mind refilling this with sweet tea, you accident gave us unsweetened. And he looked at me like I was crazy, and said«are you sure it’s unsweetened» and continued to pull out the jug in which he filled it from and showed me that it was marked sweetened. And I was like, dude, I’m not an idiot, this is not sweet tea, I can tell the difference, then he refilled my sweet tea, with unsweetened. I then asked him to please just fill them with ice and I will grab the sweet tea from the ones they have for the customer. Not to my surprise, when I got to the tea, there were fruits flies just swarming around it. Then after waiting for about 10 min for French fries, we got our food, they lady almost brought it to the wrong person, we started to leave, and we realized they completely messed up. My boyfriend ordered his burger with no onions, it was literally covered in onions, and it was completely greasy(more then a greasy burger should be) and falling apart. The fries didn’t have any salt on them and were over cooked, and my chicken fries were stale and hard and i specifically asked for bbq sauce about 3 times. It was so bad, that i actually went back and just returned my food and got a refund. Which I’ve never done before in my life. Now you know why Burger King is going out of business, and if i could give this place no stars, I would.
Linda H.
Rating des Ortes: 1 Stanwood, WA
I am at this BK. There is not one clean table in the place. When I asked if they could be cleaned I was told they were too busy. You now have to ask for napkins because they don’t put them out. And these are the workers that think they deserve $ 15 per hour. Stay away from this BK
J B.
Rating des Ortes: 1 Woodinville, WA
I work close by so I have been to this location about 30 times in the last three years. They have screwed up my order probably 25 of those times. Got fed up and have only been there twice in the last year and they screwed up my order both times, I’m never going back.
Carmin D.
Rating des Ortes: 5 Bothell, WA
I know it’s fast food but I just got the best service from a young kid who was hustling it hard. He was polite, responsive, charming and professional. In a world where I ofter hear that work ethic for younger people may be lacking — Cody stood out. Great service on a splurge fast food day. awesome.
Kristofor D.
Rating des Ortes: 1 Kirkland, WA
Second time where this happened. So now I feel compelled to make my frustration known. I stood at the register yet again today with not even a hello said to me for ten minutes. Employees busy with backs turned. Ridiculously bad service for«fast food». Seriously, no one bothered to even look at me as if they stuck their heads in the sand with their backs turned things would go away… well I did, twice now. Won’t be back without serious convincing now. Too many places to eat in this area to deal with poor service and lack of basic training.
Lin S.
Rating des Ortes: 1 Columbia City, Seattle, WA
Both my bf and I got really really sick from eating here last night. The food preparation and sanitation standards at this branch is very questionable. I’ve never gotten such an upset stomach from a fast food joint before. Avoid if you can!
Ian G.
Rating des Ortes: 1 Kent, WA
By Far the worst Burger King ever. I dont know if this is a franchise or a corporate, but this place is disgusting. I know its fast food but I mean the standards should at least be okay. Employees standing at the entrance smoking, they dont greet you, trash all over, The food was great.
Angelica N.
Rating des Ortes: 1 Redmond, WA
Worst service ever. They never listen to modifications on my food. In the past 4 times I have been there, they mess up the order. Add to the fact that the manager there doesn’t even know their own menu. I ordered a double stacker no sauce and the manager said«why don’t you get a bacon cheese burger, it’s the same thing» uh no it isn’t. Especially when you forget the bacon. I think they have a new manager at this store and it is seriously going downhill. Also, they never offer a receipt. How else am I supposed to prove to you that I ordered correctly and you made it wrong? Then they get mad when you tell them they put mayo on something I didn’t want it on. Complete disrespect. I tried going to their website to give them feedback, but that was unable to open. It’s like they know they suck but they don’t want to hear about it or improve. Please fix your website so your customers can help you improve. If you aren’t aware of the issues of your store you need to pay attention!
Richard P.
Rating des Ortes: 1 Tacoma, WA
Worst cheese burgers around… very very small! Auburn and Federal Way so so so much better! Very cheap… and NOT in a good way! Whipped cream on your shake? You have to ask for it… and then they give you a dimes size… very poor!
Mike B.
Rating des Ortes: 1 Lynnwood, WA
Wow. Such poor operation. No coordination. 18 minutes to wait for a meal? At least it wasn’t that good. Pretty darn pathetic. The read out says what I wanted. I can see it. But they asked me twice what I ordered. Sad. I wish burger king could get their head out, as I used to like them more than mcd’s
Daniel N.
Rating des Ortes: 4 Snohomish, WA
So much better than the unmentionable fast food joint I ate at yesterday. Who can beat a Whopper with a medium fries, served up just the way I ordered it? Friendly service, clean and well maintained restaurant. Plenty of BK crowns on the counter ready for the kids(and grown ups if they want!) to pop on their heads.
Jason M.
Rating des Ortes: 1 Kirkland, WA
I dig Burger King, and this is the closest Burger King to my house and work. Due to the poor customer service and continual screw ups of my order. I refuse to eat there. I used to eat at Burger King 1 – 3 times a week. Now I never eat there. They need to change their motto. Have it you way??? What a joke. If you like Burger King, avoid this location at all costs. They will make you hate it. I wish I could give it zero stars. 1 star is too much.
A B.
Rating des Ortes: 4 Seattle, WA
It’s burger king! I think I’m going to get some actually. Maybe I’ll be a bit more useful in my response. Good service, timely service, good food(although not the most healthy), and clean.
Daisy W.
Rating des Ortes: 5 Kirkland, WA
Yummy shakes. Yummy croisandwiches. Usually fast drive thru.
Reed P.
Rating des Ortes: 3 Redmond, WA
Burger King — a fast food restaurant. Enough said. What do you really expect? I will say that the line moves fast for making your order, but the time it takes to get your food is longer than what I would expect(during lunch time). The times that I have been there, over 10, I can see in the eyes of the other guests that they are not pleased either. The staff seems untouched by the time it takes — perhaps they have grown used to it. Food is hot, food tastes like Burger King. Place is clean enough. They have adopted the«you must ask for a napkin» policy. Cost savings I imagine. I will return… it’s Burger King afterall.