Hey Baby Ultrasound

*Hey Baby Ultrasound called me to ask if I would remove this review, but I will not as it is 100% accurate.
I was pretty disappointed after driving 45 minutes to have an ultrasound that lasted 3.5 minutes. Fortunately, I’ve been to similar ultrasound facilities to know this one was mediocre at best. You should not have to ask for your babies heart rate or the crown/​rump measurement. I’m not sure if they are just extra careful or if the technician wasn’t skilled at capturing this information, but ladies there are far better facilities than this one with similar pricing. I will not be back only because I’ve experienced far better elsewhere. If this was my first time, I would give this facility a higher rating, but I know better.

I am SOOO glad I decided to get a 3D/​4D ultrasound done during my pregnancy! I was debating whether I should spend the money and worried they may not turn out well. Hey Baby delivered on all my hopes! Not only did the experience cost less than I was imagining, but the pictures and video turned out great! Tiffany was so wonderful and warm helping to get my little one to show his face– he even smiled and yawned and put on a nice little show. I am so grateful for the lovely memory of the ultrasound experience itself and for the pictures I will always treasure.

Great facility and staff. There has been no more of a comforting environment that I have ever stepped foot into than this place. It was a joy, friendly, and the results were great.

I came back for my third trimester ultrasound. With my 20 week anatomy scan the techs at Swedish had such a hard time getting a good photo of my son. I admit, he is a brat during ultrasounds. He covers his face, he turns, he kicks, lol you get the point! He is a total fireball :)
However, Hey Baby came through again and got beautiful photos I was able to share with my friends and family who all live so far away. My mother thought the photos were beautiful. I got the little heartbeat stuffed animal too. My 2 ½ year old Lilah was able to connect with the pictures/​video and the heartbeat stuffed toy. My 6 year old daughter also enjoyed though she is still hoping he is a girl, lol. She enjoyed seeing her baby brother too.
Thank you guys a lot. If I run into some pregnant local friends I will refer them to you guys anytime!
Lily and Family

I had an ultrasound at Hey Baby to find out the gender of our baby. Although I was informed that it’s never 100% guaranteed the technician told my husband and I that she was positive that it was a girl. I asked her if she was so positive that it would be ok to tell our family and friends and she said yes. A few weeks later I had an ultrasound at our doctor’s office and the tech said that it was clearly a boy and wasn’t sure how Hey Baby could have mistaken it. We had already announced it was a girl to our friends and family who began purchasing gifts. I would say that if you are going to use this place to reveal the gender do it with caution even if the tech says that they are POSITIVE that they have correctly identified the gender. I also emailed them following my appointment to express that I was unsatisfied but never received a response. It was shortly after they opened so they may not have been very organized at that time so maybe that has improved since then.

My Hey Baby Ultrasound experience was top notch, classy, fun and professional! My husband and I both really liked the technician and (biz operator?). She made the entire experience warm, exciting and humorous and quite honestly felt like she was routing for us… She was just as touched when we found out the gender as we were-​definitely going back for 25 week peek!

Had our 3D ultrasound yesterday! Hey Baby! Ultrasound is a great place to go for this! Their waiting room was comfortable, shic, and clean. They display photography walking down the hall to the very clean and modern bathroom which also smelled good. The rooms are big enough to accommodate many family members and friends. They are furnished with a couch, chair, bench, a very comfortable and soft bed for the expecting mother with a big screen in front of her, ther are also 2 other monitors to view the baby from for the family, which allows everyone a view no matter where they are sitting. Tiffany was my ultrasound Tech and she was very knowledgeable and so sweet to our baby. She was able to get her to move her arm out of the way on many occasions in order to get a great shot. We loved her, our session and Hey Baby! We would definitely reccomend this place to all and if I ever have another baby, I will come back and see her!

I almost gave this place a 4 because the email is super slow but I get that they are a newer business, and they seem busy, I expect that they will figure something out in the future to be more responsive.
I came in at 15 weeks to get a gender determination ultrasound, walking in it felt like coming into a salon. Tiffanie greeted us right as she was done with the lady before us. The ultrasound room was dimly lit, and very comfy. Tiffanie quickly found our baby and he was in the prefect position to she us that he is is a boy.
In the past I went to another place and it seemed quite a bit more clinical for somewhere I was throwing a lot of money at. We will be returning to Hey Baby.

I had my first appointment at Hey Baby Ultrasound on Monday, March 16^th @ 34 weeks. I knew going into it that baby may be difficult to see or get pictures of, but I was willing to take the risk.
Setting up the appointment was easy. I logged onto their website, requested my time, and received a confirmation email within 24 hours. A huge plus in my book because I don’t like calling places to make/​confirm appointments.
On the day of the appointment, I was surprised to find out that baby was breech, and had her face nuzzled up into my placenta. Tiffanie worked with me for a good 30 minutes before we both decided that trying again another day would be better. So I scheduled another appointment (no extra charge) for the following Monday.
On Monday, March 23^rd, I showed up for my second appointment. Tiffanie greeted me by name and asked me how I was. I like that kind of service. I laid down on the table and was happy to see that baby had moved to a position where we could get some decent pictures. It took some time, given I was 35 weeks and baby has very little room to move at this point. But Tiffanie persevered — and got several cute shots.
Tiffanie is not a diagnostic technician. She is certified to do what she does, and she does it well. She has more freedom to explain what she’s doing because she’s not a part of the medical industry. She is kind, gentle, and compassionate — and she loves what she does. I was alone during the appointment (it was a surprise for my husband), so she kept the conversation going and I had a good time.
Hey Baby is a great place to go if you want to see what your baby looks like before the big day. Tiffanie is great! If/​when I have #3, I will be back for their services again.

As a fore note to this review I would like to say I did not end up getting an ultrasound here.
My boyfriend and I scheduled about a week or so in advance so that for our anniversary and babymoon treat we could see our son. Scheduling was easy and the receptionist was very sweet. However, she didn’t end up getting our phone number to call us back if she needed to, although previously I had left it on their voice messaging system. The day of our appointment we travelled to the facility and were very excited. It was not a far drive. The woman inside automatically told us that our appointment was not going to happen because their equipment was broken, which I do not doubt. She apologized profusely and apologized for not calling in advance because she hadn’t saved my phone number. Then she gave us a heartbeat bear for free and promised to call us to reschedule either for that afternoon or the next day.
It has been about five or six weeks and I never got a call back. Needless to say I am heartbroken that I didn’t get to see my baby in 3D here. I know I could have given them a call as well but I figured it was not my responsibility. We did not end up scheduling elsewhere.
I was very impressed by the staff. Please don’t read this review and be deterred because of the people who work there. The reason I’m giving a two star review is because of the lack of communication. We did not pay anything and were not asked to pay anything to reschedule, which I appreciate.

AMAZING EXPERIENCE!
Tiffanie at Hey Baby made the experience very confortable and easy. And you really can’t beat the prices. Totally worth it!
Our son too didn’t cooperate the first couple visits, but it doesn’t cost more to keep going back until he did. You just pay for the package you want.
If I were going to have another baby I would go back again.

We had a wonderful experience with Tiffany at Hey Baby Ultrasound. Extremely professional and warm setting. Our little guy made it hard to see his face but Tiffany was incredibly patient and waited until we got some amazing pictures. I would recommend Hey Baby Ultrasound to anyone. It was worth every penny — I am so glad we have these pictures

We had our very first 3D/​4D Ultrasound sound by Tiffany at Hey Baby and our first appointment was a bit disappointing because our daughter wouldn’t move her hands from in front of her face! However, our money wasn’t wasted because Tiffany suggested that we come in again a week later (at no extra charge) to try again. We did so and were SO happy we did! We got multiple pictures printed (as well as video) of her face and her smiling before she moved her hand and foot back up in front of her face. Tiffany was professional, kind, accommodating and the facility is beautiful!
I’m excited to learn that a Newborn Photographer (Images by Torri Howard) is moving into the space with Tiffany and I can’t wait to have our pictures done with her once our baby is born! Torri has done my son’s pictures as well as our family photos and she is fantastic!
I would definitely recommend Tiffany and Torri!

Tiffany was very nice — but she was unsuccessful getting a picture of my baby and we didn’t get any printed pictures either. She doesn’t seem like she knew what she was doing at all. It is definitely cheaper than similar services but I would pay more for a more memorable experience.

As a gift to my daughter — I purchased an Ultrasound session at Hey Baby. Tiffanie was so accommodating. She was able to fit us in that same evening. They had just opened their doors a few days earlier. The place was so warm and inviting when you walked in the door. Tiffanie was very sweet and we felt comfortable with her right away. She spent well over the allotted time with my daughter and we got some amazing pictures including my favorite — my granddaughter sucking on her toes. Tiffanie confirmed what we already knew — it was a girl. We appreciated the time she spent with my daughter. My daughter was so excited to see her baby –and the fact that she had her lips and her dads nose. It was so much fun. Such a wonderful experience that I would highly recommend!

We had a bad experience to say the least. It started with the fact that their screen was distorted and it was hard to see the baby in 2D at all. I’d had several ultrasounds early in my pregnancy so I could tell the picture should have been clearer. Tiffany apologized and said it was because the flat screen they have is too large for the ultrasound equipment. After 45 mins, Tiffany told us she was sure we were having a boy. We announced this to our families, on Facebook and registered for boy baby gift. Three weeks later we had an ultrasound at our doctors office and low and behold, it’s a girl! It only took them two mins to determine this and it was very clear. Luckily we found out before she was born but I did receive a mix of boy and girl gifts at my baby shower due to the confusion. They also had no paper for printing a picture while we were there. Tiffany promised to follow-​up with a picture but never did. We have two other friends who went there and had similar bad experiences so I’m convinced this isn’t worth the money.