Lake Washington Dermatology

Knowledgeable, friendly, efficient, and very helpful — essentially everything you want out of a Doctor and their staff.
From the first call, to arriving for the appointment, to the appointment itself — I don’t have a single complaint. Dr. Stewart was very thorough in explaining everything and also listened to my own views.
Could not recommend them more highly.

Great experience where, with a good experience so far with Dr. Campbell Stewart– he’s patient, knowledgeable, and friendly. Definitely will refer this place to others.

EVERYONE HERE IS SO NICE. And competent, too. I came here after multiple urgent care provider’s basically gave me the Kanye shrug about my condition. It took Dr. Janie Leonhardt all of 30 seconds to give me an accurate diagnosis.
And she’s a total sweetheart. She was super friendly and made me feel like she gave a damn. Hopefully, I won’t have a reason to return to the dermatologist anytime soon, but if I do, this is definitely where I’ll be.

Clean clinic, friendly staff and Dr. Leonhardt was very thorough with my yearly skin check. I highly recommend!

I called to make an appointment (new patient) and as several of the other reviews mentioned, rude impatient front desk staff. Condescending to me when I was trying to explain where a spot was on my back, corrected my use of bra terms several times (apparently I dont know the difference between a strap and a band) she was not listening to me when I was trying to explain where the spot was on my back and asked if it was on my chest. With so many doctor options you would think the front desk staff would want to give the best first impression they possibly could. The doctors might be highly rated but I will not give my business to them. If you are going to be in customer service deliver a good experience.

Hi folks,
First this clinic is immaculate. It felt like a very clean environment. Parking was easy and readily available, which is fantastic for a Kirkland office. The staff engaged me right away and got me settled. The clinic is booked up pretty solid which I can appreciate. I like that my doctors are in demand. Despite a booked schedule, I requested to be wait listed for a cancelation and was able to squeeze in an appointment late in the afternoon. Dr. Kim was charming, intelligent and demonstrated strong acumen. I felt confident this staff could exceed my needs. All in all, I very much recommend this clinic.

Dr. Susan Kim is an excellent doctor who has helped me with my skin issues. After meeting more than several doctors for my warts (including freezing, burning them) that I had for many many years, she helped me reduce them to a single digit number and now she is helping me get rid of them. Her persistence and knowledge about most skin issues is fantastic.
The front desk staff, nurses are excellent and I love the location and ease of parking.

Get your skin checked — we don’t think about it as much in the PNW but it’s a must. Dr. Lee is very thorough. See Debbie too — she’s upbeat and fun with an eagle eye for funky moles. She can also give you a peel or some Botox, whatever you need to prevent cancer, defy age, and look your best. Good parking, easy to get to, and friendly staff.

Friendly and personable. They did a great job diagnosing me and explaining my skin needs. They also have some great and affordable skin care!

These folks are super friendly and efficient! I appreciated that they were very upfront and communicative about my treatment options.
I have had skin problems throughout my adolescence (and always blamed my dad’s skin genes!), and now that I’m in my mid-​20s I felt embarrassed of my skin and was ashamed to ask for help.
Thankfully, Kirkland has this awesome dermatology clinic! Informative and clean. I’m finally feeling better in my skin and didn’t have to go far to do it.

My experience with them was great, no issues whatsoever. Everyone was pleasant to work with especially Dr. Kim! The new facility is beautiful! I have a few minor dermatology issues, nothing complicated, but regardless of the issues, they helped me out. Thanks Lake Washington Dermatology!

I came back from South America a few months back, and began noticing some really dry patches of skin on my upper right arm. I’d never had that before, so I went in to get it checked out and Dr. Kim saw me.
She diagnosed it as eczema, and I have since treated it. All back to normal! The appointment setting, customer service, bedside manner etc. all was pretty straightforward. I would go back if anything arises again, but hopefully I won’t need to.

Had a great experience with Dr. Kim at Lake Washington Dermatology in Kirkland. To start off, parking is usually a hassle but they have a huge garage so I didn’t even have to worry about it. The offices were very cozy, the colors were fun and inviting, and I was comfortable the whole time. I went in for a simple check-​up on my skin because it gets irritated easily-​she knew just what to prescribe for it! They also do botox, laser treatments, skin cancer screening exams, and much more. Come here for a great experience and to keep your skin healthy!

My cousin passed away when she was 30 years old from skin cancer. That is one of the biggest scares that I have now even with my children. I am always making sure that moles are just moles and skin tags are just skin tags. I went to Lake Washington Dermatology to just get a few things checked out. While I was happy with the outcome of my visit, the office was chilly. Overall, I will definately come back for a check up to make sure that I am A-​OK.

It is sad to see that people only write reviews when they are upset. I had a great experience with the PA Debbie, she went above and beyond.

Just like each person’s skin is different and personal to the individual, you have to find a dermatologist who is personal to you and can understand your skin. I think I have found mine in Dr. Kim.
I was referred by a friend of mine to visit Dr. Kim when I started developing dry skin on my cheeks which no amount of moisturizer could cover. Dr. Kim did an amazing job at explaining the cause of my skin dryness and now I no longer have dry itchy skin.
The front desk staff (unlike described otherwise) were ok to me, although I have been treated better by reception staff elsewhere. But once you get over that glitch, you have a smooth ride here.

It’s surprising to me that Dr. Kim has anything but positive reviews on this site. I have been a patient of Dr. Kim’s since 2001 when I was diagnosed with malignant melanoma at the age of 25. Fortunately it was caught very early and Dr. Kim saved my life. I have seen her at least once or twice per year for full skin exams since 2001 and she and her staff have taken great care of me. Dr. Kim is cautious about anything that looks suspicious, but has the knowledge, experience and intuition to know when it’s ok to «wait and watch.» I have had several other «pre-​melanoma» moles discovered and removed by Dr. Kim, and because she caught them so early and because she is so good with skin, any scarring I’ve had has been minimal and most you can’t even see anymore.
One reviewer here complained about the wait for a new appointment. For new patients, it may take a while to get a first appointment with Dr. Kim because she has so many happy and loyal patients, which is a GOOD thing. Personally, I would rather wait to see a doctor who has a loyal following and a full schedule instead of one who can’t keep patients. Here’s a tip: ask to be put on their cancellation list. The staff can often get you in sooner than the calendar indicates if you can be flexible with your dates.
Another reviewer or two complained that Dr. Kim was curt and that she rushed the appointment. I can only say that in the 12 years I have been a patient of Dr. Kim’s, she has never been rude or curt to me, and personally, I value the expertise of my physicians more than their personalities. She knows what she’s doing and she is efficient. She has a busy schedule of patients so I don’t expect her to spend a lot of time chit-​chatting with me, yet while I’m in the exam room with Dr. Kim, she is attentive and friendly, as is her nursing staff (especially Lori).
Dr. Kim saved my life and my skin has never been heathier. She comes with my highest recommendation and every person I’ve referred to her has had the same positive experience.

Growing up in So Ca., always being sunburned as a kid, made finding the perfect dermatologist extremely important for me as an adult. I found the perfect one in Dr. Susan Kim! I have been going to her for about 8 years and I am so pleased. She always does super thorough checks of my skin and is extra cautious when something does not appear healthy. I couldn’t put the health of my skin or my body in better hands! Her nurse staff is nice and helpful and always puts me at ease and makes me feel comfortable. I couldn’t recommend a better dermatologist!

Where to start… how about this:
1) Wrong diagnosis (same as reviewer below re: wart vs. angioma) of a simple mole — isn’t this the doctor’s CORE business?
2) Rude, impatient front desk staff (same as reviewer below).
3) Brusque, curt doctor (probably caused #1). Seemed like she came in w/​predetermined diagnosis and treatment plan even though she never saw me before.
Bottom line, do not waste your time or, more importantly, jeopardize your health by seeing this doctor! Wrong diagnosis could be fatal!

I called this office to make an appointment with Susan Kim. First I was promptly told by the snotty receptionist that «Dr. Kim does not accept new patients without a referral». When I told her I did have one from my Internist, she then told me Dr. Kim could get me in next YEAR IN JUNE! This is 6 months from now for a first appointment? My God, is this woman so busy that she can’t fit someone in for a mole check up sooner? The woman on the phone had a total attitude and I have found that office staff greatly reflect how your experience will be once in a Physician’s office. If this receptionist is any indication of the overall staff there I would suggest seeking another Dermatologist.