Marsha’s office is comfortable. Her pricing is definitely at the high end of the spectrum. I went a few times, and was satisfied. However, the last time I got a few infected ingrowns, & also now have some scarring after the hair follicles have healed(a few on my underarms & some on my eyebrow area). It may have been too high of settings for my skin creating the scarring, but I will not be returning… I have since switched to Lotus Electrolysis in Seattle where its a drive for me, but I am extremely pleased with Chandra’s fair pricing, new high-tech Apilus blend machine, less pain, & fast excellent results! Do your research, as I should have done 1st…