Brooks Brothers Factory Outlet

This is the only outlet within Kittery that I think has true bargains. I went during Memorial Day weekend and select merchandise was 80% off. I got a new dress shirt for $ 14.67. Can’t do much better than that. The outlet itself is still a bit pricey, but there are real bargains to be had during big sales.

You won’t find giant markdowns, and Brooks Brothers makes a special 346 brand for its outlets, but the clothes are still quality, and 40−60% off Brooks Brothers is significant. $ 40 for a shirt isn’t cheap, but it is cheap for Brooks Brothers. Unlike other reviewers, I didn’t have any issues with the service. I got two handsome shirts without breaking the bank.

Just went into this store for my husband to find a shirt for a wedding. While he shopped, my daughter and I were browsing through the accessories. A female sales lady asked if we needed help. 5 seconds later asked again if we needed help and again I said «No we are just looking around.» Then she positioned herself right next to us and kept looking at us as if we were going to shoplift. Very rude and blatantly racist. She didn’t guard any other Caucasians in the store. She kept her eyes on the Asian minority with a toddler. Ridiculous. Will never come in this store.

Sounds like they may have listened to the Unilocal reviews, because I had both ridiculously good service and prices.
I’ve been to a lot of BB outlets, but this location takes the cake. Friendly service and (today, at least) 70% off! They were very helpful and I got an extra discount for being a AAA member. Everyone was friendly and they had a great selection.

Brooks Brothers better rethink this stores staff. Honestly all of the staff here was out right rude, lazy and I had more customer service from the Jockey outlet than this famous high end retailer. This staff would never the Boston store.
¾ of the staff was joking around and just chatting it up with each other a few pretended like they were working. One woman just stood in the same place folding the same items of clothing over and over again. I was in the store for 40 min.
My wife was shopping for an outfit and not a SINGLE person helped her through the process. I was looking at sports coats and I usually need a 44 or 46 Short. A sales person walked up to me and said. «Well that would never fit … may be your wife wants you to lose weight to fit into that jacket.» I was flabbergasted
What happened Brooks Brothers … shame you have lost your way and what made you a great store to shop in.
I doubt we will be back to this store

very snotty sales staff. informed I couldn’t find a trench coat there because «it isn’t spring, which is when it rains.»
Glad it didn’t work out; I found a $ 500 Barbour trench coat down the road for $ 75 because it has two dirt spots that came off with a little soap and water!

This seemed like the first place for me to visit in my search for a suit. Yes, I suddenly need a suit for work and it’s so NOT my idea. Normally they keep me in the back, away from the customers but we’re trying something new and I’m going to be out there.
So we walk in, headed for the suits, and it all went horribly wrong. There are two guys working the Men’s Suits section. They both (just my opinion) look like crap. I could be wrong about this, but don’t I want the guy who’s showing me suits to wear something that looks decent on him? Or at the very least, to stand up and greet me instead of sitting in a very low cheap metal folding chair? And yes, I checked to be sure he wasn’t in a wheelchair before I decided it was rude.
I looked at my wife and said that there’s no way these two guys are helping me to look professional. Then we wandered around the store and I found a pair of khakis with ducks embroidered all over them. They were horrible. If the pants were cheap, I would have bought them, worn them to work, and said «I bought the suit, just wait until you see the jacket!» But the pants were like $ 90 and I’m way too cheap for that kind of a joke.
Finally, there were a pair of shorts with Whales all over them. The whales reminded me of the one on the old and locally famous Yoken’s sign (
), and I thought that if the sign had been reproduced on the shorts, I could show up in the most inappropriate work clothing since a co-​worker who shall remain nameless found a creative use for two propeller hats. Yes, I work in a strange place. Anyway, we tried to salvage the trip by walking around the women’s section but my wife didn’t have any more luck that I did.
Okay, in fairness to the store, I have to say that if someone knew their way around a Brooks Brothers and knew what they were looking for, it would be worth checking out this store. I didn’t actually talk to those sales guys in the suits department and they may have been amazing, but I’ll let someone else make that call. As a novice to this whole dressing up thing, it just seemed like a bad idea.