Thriveworks

This started out as a 5 star review. I commented on the wonderful, warm «feeling» of Thriveworks. I raved about my therapist. I thought so much of my therapist that I wrote to the Thriveworks corporate office about how she saved my life and how she should be recognized. We had an amazing relationship. I trusted her when trust just doesn’t exist in my life. And she trusted me. She was helping me.
THEN she turned on me like the flip of a switch. She started reducing me off of her schedule with no warning. And she was completely cold and uncaring when I got upset. Her reasoning was that I «challenged» her because I was in crisis and needed her too much. UM, HELLO? That’s your JOB. Therapy is not a pretty thing by nature and yes, your clients are going to be in crisis at times and yes, you are going to have to deal with it. That’s the way it goes.
I contacted her boss because I was in panic and didn’t know what else to do. Never got an email back from him but did get blocked on Twitter when I tweeted about the incident with the therapist. Instead of him apologizing to me for the way I was treated by his employee or at least trying to keep the peace and make sure things ended on a good note, he blocks me like a teenager. This is a professional therapist and business owner? Really? I would have probably left my review here at at least a 4 had he tried to intervene and help the situation but to ignore me and then block me? Come on.
I deleted the tweet about the therapist a couple of minutes after I tweeted it because I could not in good conscience leave it up. I said it out of anger and that is not fair. That therapist has a huge heart and a couple of months ago she was an amazing therapist. I NEVER in a million years thought things would end badly between us. But she has changed. So that is why my review has changed.
I can’t recommend a company who treats clients this way. When people in therapy are in crisis you HELP them, you don’t HURT or PUNISH them by taking their therapy away.
I really am extremely upset this happened. I thought this was such a great group of people and my heart is very much broken.
I am going to need to seek out a new therapist to process what happened at Thriveworks and to understand why my therapist turned on me like she did. I think Thriveworks should pick up the bill for that.
***UPDATE: Thriveworks is having employees and friends/​family of the therapists write positive reviews about them on Google+. And about my ex-​therapist in particular. This has been happening since my honest, REAL review was posted here. This shows lack of integrity that even I couldn’t have imagined out of my beloved, trusted therapist. This tears my soul apart. Beware who you show your heart to, not everyone deserves that part of you.