Discount Tire Store – Kyle, TX

Our truck has sensors to alert us when the tire pressure is not optimal or when it needs repaired or replaced. We had just had the tires rotated so the technician at our dealership insisted that our tire must have a leak in it or something. We were not buying that answer so we took our truck to Discount Tire where we bought the tires last Nov. My husband was greeted as soon as he entered the lobby, which was packed, but the employees still took the time to greet each customer as if they were the only ones in the lobby. They had the truck tire sensors reset and hubby was out the door in less than 10 minutes. Kudos to Mike who took care of resetting the sensors, all the employees who are very personable and friendly. The lobby although busy, was clean and tidy.
This is not the first time we have been to Discount Tire, and we are always extremely satisfied with their service. They do not disappoint!

I came in to see what could be done about a hole in a tire and discovered my tires were about six years old and tread was low and got four new tires. I rarely drive my truck so it never crossed my mind. The sales guy was not pushy at all, very respectful, gave me the facts and let me decide what was best. He gave me price options and ways to work in my budget. He was also very patient while I sat down, crunched numbers, texted back and forth with my wife and did a bit of online research. While I was waiting for the tires to be installed, he reheated my breakfast in the staff microwave and offered me coffee and water.
Really, just hats off to the Kyle Discount Tires. I was so impressed with my sales guy I told the manager about it and discovered he has been with DT for 20 years and is only in his mid-​30s. Not only that, but hands were dirty, he’s not only the manager, but works with his staff too. That says a lot. We have only bought tires from DT and this experience reaffirmed my decision to come here today and do business with them once again.

With so much residential and commercial growth in kyle, picking up a nail in your Tire is expected. What’s not expected, is making it to a tire shop with 10 minutes to closing, and being in and out within 30 min with no hassle. Bryan, greeted me while finishing up with another customer, then walked me out to inspect all my tires, not just the one with a nail in it. He checked tread depth on all tires and also visually inspected all in case I possibly picked up another nail. Luckily, the others were good. We went back inside and he continued to finish the work order. My vehicle was pulled in and serviced. They kept me informed of what they were doing and what they found in my tire. The tech repaired my Tire and also balanced it! Oh, I forgot to mention, all this was done free of charge! Finally my vehicle was done. And let me remind you, all within 30 min! Bryan and Justin, shook my hand and said thanks! And this is why my family and I continue to trust Discount Tire Company with our vehicles. Another satisfied customer… keep it up DTC!

Very pleased with service I received from discount tire today. Worked with dustin. I had a michelin ltx mx2 tire with leaky valve stem with less thsn 15k miles on it. Before I had anytime to think about how much this would set me back they did the work for free. Im talking free parts/​labor for tire with no ties to discount tire. While there for the short wait, I observed every one of their front desk techs opening and closing doors. Greeting customers halfway. Picking up phones asap. Everyone going out of their way to make this an easy and caring process. I’ll def be purchasing my next set of tires with them. Good crew over there and hope the regionals read this review.

While I’ve been to their locations in other cities, this was the best experience I’ve ever had with them, or for anything car-​related, actually. They could not possibly have made it any easier, as they were efficient and friendly. After smiles (on a Saturday, when I’m sure it’s not top choice to be at work), clear communication, and the best customer service I’ve experienced in a long time, I drove away thinking, «Man, I should go get my tires checked out next time I’m having a really bad day!» (which I was during this visit and why I appreciated their competence & friendliness even more). They actually seemed like they enjoyed being there, and I did too.
Thank you, Discount Tire of Kyle. You really did a wonderful job.

Came here this afternoon for them to check my tires. Did you know the free air check takes less than 5 minutes? They have a dedicated bay in their shop for it, and you can simply drive in without an appointment. They don’t even try to sell you anything, and they’re friendly if you have questions too.

It pains me to say this. I purchased 60 000 mile tires that lasted less than 30 000. The tire guy at the counter wouldn’t rotate them because the were so low on tread. A solution was to buy new tires. Really? Why not one better and buy a new car? This is the classic price vs cost. Yes, the tires might be priced less, but if I’m replacing them at half the life, it would end up costing me more. It was odd since it was only one tire that was really needing to be replaced. Did they not rotate it properly last time? Something is up and I can’t seem to point my finger on it. Not coming back here again. So I’m at Costco and staying away from anything with the name discount in it. It’s always better to pay a little more than you planned, than to pay a little less than you should have. Good things are not always cheap and cheap things are not always good.

I am absolutely amazed at how consistently this location delivers excellent customer service and their total dedication to the needs of their customers. I was in and out in 15 mins for a screw removal on my tire with no charge. I own two vehicles and will continue to bring both here for my tire needs.

I’ve been a loyal customer of Discount Tire for years. Free repairs and replacement guarantees are worth so much when it comes to something as expensive as tires. Free air pressure checks are priceless. This location, as all others, has impeccable customer service. I was so glad to see a Discount Tire when I moved to Kyle!

I needed tires but didn’t have the funds at the time. My best friend clear out in California was able to go in to her local store, pay for the new tires and get me back on the road. Discount Tires made it all very smooth and easy.

Always a great place to come and get your tires looked at and fixed. The staff is always friendly courtious and knowledgeable. They are always looking out for their customers best interests. Their manager is one of the best managers I have ever dealt with in any kind of business
Thank you yo the manager and the satff for doing such a great job. Keep up the good work!

We were in need of a flat to be fixed and rolled in 3 mins before closing… these guys stayed open later and fixed our flat for free. Awesome customer service! We will be back. Kudos!

Free water, free air, free flat fixes on tires I didn’t even buy from them! I love this chain…

If I could give it 6 stars I would. First of all call just in case their busy. Second when you go to this location see and speak to Noe. He not only is very professional he is also willing to go the extra mile. Had two tires which had begun to separate. He realized they could be returned to the manufacturer and was able to save me $ 50 off the install. No other location has ever done that for me. This location and this team just earned the business from me and everyone I talk to.

Decent work and great tires but their push for rushing has incurred two incidents during my services.
First, I asked one front (side wall cracking) tire to be replaced in the front, by aused tires from the rear and move to the front. The new tire was instructed to be put in the rear. Im sure the youngster was being rushed, but I wound up with the bald tire still on the front while the one rear tire with plenty of life remaining wound up in the tire shop, but I did receive my new tire.
Second, I visited to purchase two new tires and when I received my vehicle the tire pressures were not checked (ironic).
I called and told the manager on duty and he told me and I quote «oh its not a big deal, I’ll talk to my service crew».
I think Discount Tire needs to give their employees time necessary to complete the job correctly not rapidly.

I have been to this locations numerous times and have recorded nothing but stellar service from them. I have never felt like I was being taken advantage of. In fact they fixed my moms tire for free on her truck, (that’s right free as in $ 0). They could of totally tried to scam a 78 year old woman, but instead they impressed both her and me. Another pro about this location, is that I am usually in and out of this location in less than an hour.

After discovering a screw in my brand new tire this weekend, my husband recommended that I head over the Discount Tire to get a quick patch. Because my husband, Jonathan W., has already written a descriptive review of the situation, I am just going to lay out a quick one here — but see his for additional details :)
What should have been a simple situation, turned into an attempted scamming. Look, I don’t often write 1 star reviews on Unilocal — but this situation deserves it. Long story short — he says to me «In the event that we cannot fix the tire, will you go ahead and buy a new tire»…um… NO. He then tried to sell me on a «used» tire for $ 20…uh huh. Just how used are we talking… I had a sneaking suspicion that I was being taken advantage of and that magically, once they had my car, that they «wouldn’t be able to fix it» and I’d be stuck buying a new tire from them.
My BS alarm was firing on all cylinders and after talking to my husband, I decided to get the F out of there, so I split.
I headed over to Goodyear, just down the road, where I was greeted by friendly staff and received excellent customer service. No attempts to sell me something that I didn’t need.
I did not feel respected at Discount and I would warn all women, and probably men, to stay away. I don’t trust them at all after this experience. Go to Goodyear if you can! :)

Came in my smart car because my tire pressure light was on. Justin came out to assist me. He was very attentive and very knowledgable. My problem was fixed within minutes, along with the break down of why my light was on. (I put the wrong amount of air in my tires and it clearly shows what’s required on the inside of the driver door. Whoops!) Two thumbs up to you Justin!

I dropped in after work one day last week due to low tire pressure. Well, actually, based on the time it took, it was more like a drive-​by.
This smaller Discount location has fewer bays than the one in San Marcos that I usually visit, but it’s got the distinct advantage of being on the flight path with no wasted mileage in the wrong direction. As a consequence of their reduced footprint, unlike their corporate twin to the south, they don’t have a bay you can pull in to, that’s dedicated to tire pressure checks. Nevertheless, they offer the service for the asking.
Their speedy work had me back on the road in under 5 minutes with the issue resolved and without even having to leave my vehicle. That’s awesome in my book!

I recently bought a set of tires here and was impressed with their customer service. They were missing one tire from the particular set I wanted so they apologized then set an appointment time for me later that same day and they got the tire I wanted from another discount in the area.
You could see that they hustle when working, then tried to greet every customer in the parking lot.
The lobby is clean and they offer free coffee and bottled water. Plus they back their work with a solid warranty that includes free repair or replacement for tire damages from road hazards.