American Tire Depot – La Crescenta

Bought a new set of tires here for my 2008 Prius and purchased the road hazard warranty with them about a year and a half ago. Just had a tire puncture due to a nail, so I brought it in for a repair/​replacement.
I was in and out in under half an hour and my warranty was honored without question! Shout out to Arsen and the crew at American Tire Depot for a surprising pleasant experience!

I never had better customer service or service like this. The guys here are young, very knowledgable about cars and funny guys. Called all around town getting prices for tire replacement and balance for my 2010 m3. Everyone else wanted double per tire because my rims were 19 inch and sport tires, even called around van nuys. At $ 13 per tire here with balance is a steal. On top of that I just got my rims powdercoated so I was worried they might chip the paint due to it being soft, so I left the rims there and they took an hour slowly putting on the tires and not one scratch was on the paint! I don’t know anywhere else that would do something like that. Can’t say enough, glad I found my tire shop.

I was set to drive from location, to Davis, and Tahoe. Conditions were set to be stormy. I was running late, and didn’t want to make the last and most dangerous part of the trip in the dark. These guys not only set me up with the right product, they did it quickly. And they strongly recommended I fix the braking situation, and I did — again in great time — which is probably why I am still alive now. These guys know their stuff, are honest, and get the job done quickly. Hats off, will bring other cars for my auto needs.

These guys are great, very helpful and get the job done for a great price. Strongly recommend, Garcia at the front desk was very helpful, took good care of me. This place will be my new designated tire shop for all my vehicles.

Went here to get new tires for my wife’s car. Who ever the guy was behind the desk, was on his cell phone helping someone figure out how to their phone. Waited around 10 minutes. Finally left and went to Tires 4 Less. Much better experience there.

I called this shop after my car tire went out. I had no other option but to drive my car with flat to the closest shop, as nobody could tow my car.
I’m glad this shop happened to be the closest.
Garcia offered me a great deal and was very knowledgeable. The prices are reasonable and the service was speedy & great.
If you need a tire change this is your place.

Great service, great staff every time I come here. Good prices and they work fast. I recommend coming here for anything your car may need.

I’ve been to this location a few times recently. They are very efficient, helpful and have fair prices. Thanks Garcia!

Thank you Garcia for taking care of my both cars I was very happy with the results and it looks like I will be back for anything my car needs.

Garcia and the guys here are top notch. Very flexible and reasonably priced. They got me all set up and constantly kept me in the loop
5 star service will come back for all tire needs

Great service, quick and easy. Been there 3 times already and will definitely be back.

Young man Garcia help me out… Grate customer service. .Outstanding job… Fast Service.

Just had the best customer service EVER from the guys at American Tire. I would highly recommend them for quality service and the best price. Thanks for a job well done.

Fast service. They stayed after hours to finish the job.

Friendly staff and prompt customer service. Fixed a small leak fast and rotated my tires at a fair price. Will come again.

I have had a great experience taking my car here. I have run flat tires on a BMW and I first discovered the shop when a nail took out one of my tires. Reasonable pricing and fast response time made this my go-​to tire repair shop and I’ve been back again to have alignment and rear tires replaced for wear. Reliable and trustworthy staff — they showed me all the reasons for repairs (showed me the nail in my tire, gave me a report on my alignment before and after I authorized adjustment). Also provided tire insurance for the run flats, which I had through the dealership until they expired and with those tires, you use it. Too many nails and potholes in LA. Great shop which I highly recommend for tire repair and maintenance.

Took my car for an alignment. They did a good job, got the job done quick, and had good customer service!

Thanks to the store manager Garcia for taking care of my car. quick and fast service very friendly staff

Mostly friendly staff. I had 2 flat tires due to someone slashing them and had to get my car towed here. They set me up and swapped 2 of my tires within 30 mins. The owner was nice and knowledgable.
3 stars though due to nasty bathroom. No soap. «Toilet paper» was a big roll of paper towels. I guess you’re supposed to use it for both?
No ladies waste basket and the trash can is mesh so I got a nice sight of «sanitary napkins.»
Pretty gross. Overall car service was good but the restroom situation is unacceptable.
Edit: Updated to 5 stars contingent on the business owner telling me he will fix the bathroom problems

I decided to give this American Tire Depot another chance after my mediocre experience last time. This time was also a mixed bag but I would say overall my experience was great.
I stopped by around 12 to get an oil change and was taken in quickly. Garcia helped me out and was really friendly about everything. After they drained the oil from my car, they let me know that they had run out of oil filters and that they were ordering one and that it would take about an extra half hour. I didn’t have work ’til 2:30 so I didn’t mind waiting around. Unfortunately, half an hour turned into an hour and an hour turned into two and half hours. I knew Garcia and the employees at this location had no control over the delivery so while it was frustrating, I couldn’t get mad. Additionally, Garcia was really great about it and kept calling the delivery person asking where he was. When my car was done, Garcia apologized profusely, saying that it should never take this long. He also comped the oil change. Garcia really knows customer service and is a great addition to this location.