M. Bean Plumbing

I have used this husband and wife run company a few times (never for the same job!) and each time I’m impressed with their promptness (both in scheduling a time and and arriving on time), and their knowledge. Jordan has tried to save me money on multiple occasions when some companies would’ve seen an opportunity to try and pull more money from me. And his wife calls after each job to make sure I’m happy with the service. I think that is awesome customer service, and rare these days.

M Bean Plumbing are the best. They have serviced my house several times and are always affordable and deliver quality work. They even talked me through some plumbing issues on the phone so they didn’t need to come out and charge me. They are good people.

In the past I have been cursed with choosing lousy plumbers; I feel that I broke that curse yesterday when Jordan showed up to fix a leak under a bathroom sink and to reseat a wobbly toilet. Jordan determined that the hot water valve was the problem and replaced it with one of a better brand & design. Seeing the poor quality of the hot water valve he changed the cold water valve as well. The wobbly toilet sits on rather expensive bamboo flooring and the caulk at the base of the toilet appears to be leaching the color from the flooring. Jordan suggested that I contact the company from which we purchased the flooring to ask which caulk would be appropriate to use with that particular flooring. I appreciate his abundance of caution and will take his advice before calling M Bean Plumbing to schedule a new appointment for the reseating of the toilet.
Thanks Jordan!

Great experience – start to finish. Laurie was wonderful to speak with setting up the appointment, very friendly and a wonderful first impression. Jordan and his helper came to install two Toto toilets for us. The first one went in without any issues and is working perfectly. I give kudos too to his helper too who was very nice and was diligent about cleaning up and making sure any markings left from the previous toilet were removed… it was greatly appreciated and showed the type of service they provide. Unfortunately, they second toilet couldn’t be installed due to the current placement of the waterline. Jordan was super informative – gave his professional advice and the cost to move the line – no pressure. He was very easy going and was able to explain everything to me in layman’s terms. He also advised he would only bill for the one toilet being installed – thanks! The only unexpected charge was a $ 20 ring or gasket — can’t complain about that. Laurie even called a few days later to follow up… a nice touch. Would definitely recommend!

Jordan and Laurie are at all times friendly and professional, even when dealing with a touchy 3^rd party.
I couldn’t recommend them more.
Thanks for your help.

I’ve had Jordan and his team out several times. The price is always very fair and the work is impeccable.
When we first moved in, another company gave us a quote for a sewer line that seemed pretty high. Jordan confirmed that the other company’s quote was absurdly high. For less money than that original quote, he was able to do the sewer line as well as replace every single fixture in the house. It’s been 4 years since that job, and there hasn’t been a single problem. The work was as good as it gets.
Jordan is a very personable and reliable person — someone you don’t mind coming in to your house. I can’t recommend him highly enough.

I have used M. Bean Plumbing a few times over the years. I had him come to do a non-​emergency job he gave me an estimate on over a year ago. He and a helper did the work and he charged me the exact amount he had estimated originally. Most plumbing companies would probably upped the price, and that impressed me.
He and his wife Laurie are to be commended for the high level of professionalism and friendly service.
Reading some negative reviews I found here makes me feel there may be a fox in the hen house!
John /​MT Washington 90 065

He came to repair a leak in an exposed pipe and charged a little over 200 for a foot long fix and 2 welds, ok, not cheap, but someone had to do it.
But then he recommended a full inspection of all pipes, instead of just checking the water pressure?! That’s not an advice, that’s upselling. I found out the water pressure was at 120, which is why the pipe burst, and adjusted it myself.
I paid for a professional, but got a handyman’s service.
In addition, he recommended another company (with a referral to himself) for a full treatment against molding, giving out multiple horrific stories of mold damage. Upon inspection, a good ventilation and a termite treatment spray is what’s needed at the most. Another big upsell.
I have encountered worst cases of sloppy or shady performance from plumbers. The leak was fixed and this is why i give it 2 stars.

We had Jordan come out to do a video sewer line inspection (sewer scope) and were more than happy with everything. M Bean Plumbing ended up being one of five companies I decided to call for quotes. I chose them over the other four because of the way they presented themselves on their website and over the phone. They weren’t the cheapest of the five companies, but the price was competitive.
On the morning of the appointment, Jordan arrived on time and in a good mood. He communicated everything he was going to do and in a way we could easily understand. Even though we were paying a fixed price for the inspection, he took the time to answer any questions we had without making us feel like he was in a rush. He was even happy to look at a couple other unrelated plumbing concerns that we had.
When the inspection was finished, he remembered the exact number that he quoted us on the phone and didn’t try to up-​sell us on anything. The next day, as promised, he sent us a formal report on his findings at no additional cost.
I give M Bean my seal of approval!

M. Bean plumbing provides excellent service at a fair price! Jordan fixed a broken shower fixture, cleared a sink drain, and installed a washing machine for us. Highly recommended!

we found jordan on Unilocal.He came out right away and was very professional, clean and friendly. His fix didnt take immediately so we had to call him back. He promised he’d come back for free and he did. He was prompt getting to our house and got the work done sooner than we thought.
Price wise we found him reasonable as well. we’ve got his magnet on our kitchen now. :)

«M. Bean Plumbing» came out to fix my plugged bathroom sink. I had been waging several battles with this stupid sink for the last few months. I would win some, lose some… then I upped the ante and things got messy so I decided to call for backup. Professional backup. Jordan from M. Bean came out promptly from when I spoke to them on the phone. He and his assistant replaced the failed parts, fixed up my less-​tan-​stellar repair attempts, and unplugged the sink rather quickly. They cleaned everything up and left it better looking and working than it ever has. The rates were also very reasonable. I’m pleased with this good first impression.

Jordan came out to assess our gas pipe situation and ended up not only giving us a thorough assessment and very good deal, but also turned out to be a great, honest guy. He is very detail-​oriented, tidy, and has good taste, which may seem superfluous in plumbing, but really makes a difference when choosing pipes that will be exposed. He is also knowledgeable about the effects of different pipes on your health and testing the water. Just hire him!

He worked so hard on our kitchen drain and fixed it. He explained well. Honest and professional plumber!

Had used Jordan of M Bean Plumbing for years but cannot recommend him anymore as he is unreliable. Had to reschedule 3 times as previous appointments were missed. Just before the final appointment, his wife called to say that they would not be able to service my property due to communication issues that they blamed on me. Talk about poor customer service!

I discovered that there was a swamp under my house after having some unrelated work done. After reading several Unilocal reviews, I decided to call M. Bean Plumbing. I’m glad I did. I explained the situation to the lady on the phone who was very understanding and sent Jordan out for an estimate. It turned out that the problem was coming from my shower. When Jordan’s workers came out a few days later, they repaired a leaking drain pipe and inspected the shower pan. They discovered that the shower drain was leaking and the shower pan was completely shot.
Jordan explained that they could fix the drain but that it wouldn’t solve the problem. He suggested that I call a general contractor because I needed to have my shower completely rebuilt. Jordan was very helpful and gave me a lot of advice on how to find a good contractor, what kinds of questions to ask and what to look out for. In the end, I paid much less than the original estimate for the work because he didn’t think it would be good to do all of the work before the shower was rebuilt. It would have been very easy to gouge me and have me pay for unneeded work, but he was honest and helpful instead.
I highly recommend M. Bean plumbing.

Our bathtub refused to drain. Plunger, draino, sulfuric acid, nothing was helping. It was time to hit Unilocal and find a plumber.
Jordan — the owner of M. Bean Plumbing — arrived promptly and had the issue diagnosed and solved in no time at all. He was easy to talk to, generous with his time (he also fixed a water heater ventilation issue) and the price was right.
I’ve added him to my address book for all future plumbing related emergencies and maintenance. Hire him and you’ll do the same.

My lady and I have called upon M Bean several times in the last year for problems large and small, thanks to the positive reviews shared on Unilocal.Oddly, many of these reviews are toast now and I wanted to combat the seething, undeserved low marks that remain.
Jordan has repaired pretty much everything connected to a pipe in our house, after my initial «I’ll fix it myself» declarations dissolve into bigger problems. The team will come out to you within hours of your distress call, or at least get you an estimate within a day. All of his prices have been practical and fair (he’s even cut prices after particular jobs turned out to be less insane than thought), and the work has been thorough, clean, and most importantly, successful. In the blue moon chance that something goes awry (a drooling toilet in our case), they’ll come back and whip it back into shape for free.
We’ve only used M Bean for our plumbing snafus and thankfully, we’ll never have to look around for another. The M Bean team is reliable and intuitive, and they just make anything that breaks a lot less of a headache.
You’ll be doing yourself a favor when you call M Bean in the event that your plumbing feels like breaking. We look forward to working with them again, hopefully next time for a remodel instead of a repair!

Read Jennifer R’s review to get the way this guy works.
A contractor’s job is to evaluate the situation and make an accurate bid —- the first time. Then his job is to stick by his bid and do a good job.
Based on that definition — Bean is either not a good estimator — or — well I wont go there.
He is real charming — smooth — but every other word is about how he has to charge more for something you asked for a bid on in the first place. When you agree to his increase — he adds more.
It’s never a good idea to work without a contract — but this guy comes in all smooth and so you let your guard down — Dont go there.
I’d like to believe this is all just a mistake but when you read Jennifer R’s experience and compare it to the other negative reviews — you are getting an exact picture of how this operation works.
Lets face it — a contractor can put a lien on your house — so when this guy does «oh but that costs more» — what are you going to do?
In my opinion the positive reviews are the result of the owner’s personality and not really the service or price — when you read closely you see the positive reviews are very vauge and the negative ones very specific.
My advice is — go with a contractor who can evaluate and determine the exact price and stick with it — otherwise you just get jammed for every little thing
I won’t be using M Bean again — either you do the job correctly and according to promises made — or you get Unilocaled.

Jordan’s initial bid for our job was reasonable for a licensed contractor to install a new toilet and repipe part of my bathroom.
I read a few good reviews on Unilocal and gave Jordan and his assistant a shot (his wife makes a very good first impression and is nice and accommodating in scheduling).
1^st Problem: On his first job at my place, he dropped the lid out of the box my new toilet was in and it fell onto my driveway and broke. He got angry at me for not packing it well (it was in the original packing that I had opened to look into to make sure nothing was broken when I received it – the whole thing was set back the same way, just without the top being taped closed which was clear by looking at it). He was honorable enough to buy a new replacement lid. The incident started to make me a bit uneasy he implied he was doing me a big favor to buy a new lid to replace the one he broke – he told me how much it cost, complained about how they don’t just sell the lids separately and he had to buy the whole tank and how he was out that money – basically that whole part of the job.
Problem #2: The original work/​bids seemed competitive but when he ran into problems, estimates for the additional jobs were way out of reasonable range. I was in a bind with an emergency situation (no working bathroom in a one bathroom house) and he knew I was stuck and didn’t have time to get him out or get other bids.
He charged $ 500 to add a cleanout within several feet of where he was working.
And $ 75 to repair the new toilet he had installed days before (he said that the cock and ball mechanism on my highly rated new Toto toilet was no good and, and I needed to have a valve mechanism put in and it would take an hour to switch it out, (this seemed ridiculous, but with the stress of the remodel, I asked him to do it as just wanted my new toilet to stop running all the time). Later three other plumbers said that cock and ball on that Toto is fine, worked well and there was absolutely no reason to switch it out when it could have been adjusted. I had to hire these new plumbers to fix what he had done on my toilet as it stopped working again several weeks after and I didn’t want him near my toilet (when I asked, he had told me this valve would last for life) – this cost me another $ 90.
And hundreds (maybe even $ 1,000) to do an additional unexpected piping work to a broken sewer line under the bathroom. Again, I paid it because I was stuck. I later asked a few other licensed plumbers and they confirmed that in their opinion, he had charged really high prices for the extra jobs.
Problem 3: The last straw was when I was away at work on a Friday, he did $ 175 of unauthorized work to install copper lines and ball valves to shut of a leaky shower valve (under the house). (My other option would’ve been to turn off the water to the house for the weekend.) He had my cell and work number and my contractor’s number and didn’t call either of us to ask if the additional work would be authorized. I happened to have scheduled the original installer to come and repair it a 7 a.m. on Monday and I had already made plans to stay away with friends for the weekend. When my contractor told me I really had a problem with being billed for work I didn’t OK, he just gave him the invoice and said I had to pay it.
Problem 4: several weeks after he finished the original repiping under the house, it began to leak from a cut that my contractor happened to see when he was laying back the installation above where Jordan had worked. At first Jordan argued with my contractor that it couldn’t have been him, but at least he came over and when he saw the cut, he admitted they must’ve cut it by accident and he fixed it.
Together, my contractor and I figured we paid him a bit over $ 4,000 altogether. I would figure for that amount of work, we would have received more cooperation, better work and less attitude. We had more plumbing work, but by that time, I didn’t feel comfortable working with Jordan anymore so we hired someone else.
I should’ve paid attention to my hesitance when he told me very confidently that people get tankless water heaters only to save space, not money from energy, because they don’t save energy.
Things just disintegrated the bigger the job got. And, I don’t believe it’s ever OK do to work on someone’s house and then come back and bill the homeowner for the work he/​she didn’t even know was being done. So, I am definitely unnecessarily out the $ 75 for the toilet «repair» and $ 90 to repair his toilet repair, plus the $ 175 for unauthorized work – or $ 340 and probably a lot more for the exorbitant charges on the unexpected work.