O’Reilly Auto Parts

Someone named Will who works here saved my behind twice. I’ve never met him and don’t even know whether he’s the manager or just an associate.
The first time he went above and beyond his job in helping me help my mom, who knows nothing about cars, replace a dead battery. The second time was last week when he put a pair of hard to find size of snow chains on hold for. Hopefully, I’ll run into him the next time I’m in there and thank him in person.

I came here for a headlight, and I was help in mediately by a young man named Eric. He helped me locate the bulb I needed and explained the difference in price, it was extremely efficient. keep up the good work!

Had the parts I needed so that was good. What wasn’t where the two employees being unprofessional behind the desk by telling each other stories and cursing. I don’t mind, they’re young kids, but just not good for business.

So helpful. An employee helped me pick the right lights, checked my other bulbs in my car, and then changed out my headlight after I purchased a light. I know this happens at other locations, but it was his idea to help me. That, my friends, doesn’t happen at other places. Thanks, O’Reilly!

ok, there’s something wrong with an auto parts store when their gas cans are more expensive than at a gas station.
standard parts clerks who know only what they can read off a tag or computer screen, when they’re not on their cell phone.
back to normal i guess.

pretty good selection of accessories and parts. i stopped by a few times for car wash supplies and the staff was helpful. it’s also nice when other fellow customers give you tips, tricks, and recommendations for your car. definitely will be keeping this place in mind since i got a new car and want to baby it and keep it well taken care of.

super helpful staff! gentleman named CJ? offered to help replace my air & cabin filter which was very nice of him. thanks!

We get our batteries tested here and purchase them here as well. They do have a lot of different things and can pretty much find anything you need to take care of your car and work on your car. I like those paint pens from minor scratches.

Came here on the weekend. Surprisingly few people there.
Two guys working. I asked one of them if they had batteries. The guy coughed up a large amount of phlegm, looked at me like I bothered him, and begrudgingly asked me about my car. I got what I wanted, but for a place and time where I was the only customer, I’d expect them to be a bit more friendly and helpful. Not going here again.

Service ain’t what it used to be. New guys are terrible at price matching. It’s been 2 months still waiting for a phone call from Andrew about a price match he promised to help with.

Went there for a new blinker light, employee Pithius found the correct bulb, rang me up AND went to the parking lot with me to install it! Best service ever! Great way to start the New Year.

I went to this store on Friday night to get a new battery for my car. Amanda greeted me and took the time to help me understand what type would be best and the different variables. She was kind and cheerful! A true pleasure! I then was assisted by Pithias who installed the new battery. My car started wonderfully. He was interested and asked how I was and how he could help further. He gave suggestions and was interactive. I asked how do I know if this is the core to the problem? Can I return the battery if it turns out to be the alternator or starter? He said no problem, I can check those for you! I was surprised! YOU CAN? He brought out a small machine and WOW! Alternator and starter working great! I was relieved! All the while these two employees helped and took an interest. It was definitely a pleasure and I shall return!

I’ve been at this store several times and have always had a positive experience. The staff always go out of their way to help you find the best solution. Today I walked in hoping to be able to return an item that I purchased at an Arizona location but ended up finding out that it was the wrong connector 200 miles into my road trip. Long story short, the store manager who was very courteous processed the return with no problems even though I had broken the seal on the box. That’s customer service. This is the first place I’m going when I need anything for my cars.

My headlight was out and I was dressed in a dress and heels. The wonderful gentleman helped me find the bulb I needed and then changed it for me. Wow!!!

Helpful and friendly employees, clean store and variety of automotive items.
I come here once or twice a month for various automotive chemicals or supplies for my projects. I always get a «hello» from employees when I enter the store.
They are far superior to AutoZone for employee attitude and selection of items. AutoZone employees always try to prove they know more you on automotive knowledge-​and in my case they most certainly don’t. This is especially annoying to me since I know what the hell I am doing on cars, having done so since I was 12 years old, and have been working on and restoring classic cars for many years.
Sales people should not compete with customers, they should help them. Mostly because of this condescending attitude, I do not patronize AutoZone at all now.
I know what I am doing around cars so I don’t ask the sales people for repair tips-​not sure why some Unilocalers think that this is important. I would never trust sales people for that type of advice. Talk to a real mechanic or buy a repair manual!
What they are good at here is to assist you intelligently with correct parts selection for your vehicles, at least in my experience.
Out of stock or special order items arrive quickly, as they seem to have a quick-​acting parts source network.
Actually it looks like I will be going there again tomorrow.

Excellent service, I was missing the receipt for a car battery, and was sure that the battery was out of warranty. The saleswoman checked every month in the computer, and found my receipt. This is how you get customer for life!

Staff here are nice most of the time they know what their saying lol
I always get my synthetic oil and filter here cause its near my work place.
and when I’m done I can just recycle my oil and filter here too they have a big tank for the used oil…
they’ve got pretty much everything, but the battery are a bit pricee then costco, pep boys or other auto part stores
It’s also kinda small this store but clean and organized.

Only come here if you know exactly what parts you need and you can spend the entire day waiting for service and checkout. What a joke.

Came in to see if they could help brainstorm what could be going on with my car, before heading into a mechanic tomorrow morning… Employee was a younger guy who was reasonably friendly, but wasn’t able to offer too many suggestions. I know they’re not necessarily mechanics, but it’d be nice to have people who knew a little bit more…
Anyway, got some tools to disconnect the battery to avoid an overnight drain. We’ll see how the mechanic is…

Helpful guys and girls here, always know how to direct someone in the right direction. The management at the store level are highly trained, and whenever I go in there, I know these guys know their stuff.
Helpful staff, lots of parts in stock, and decent pricing make this place my first place to get auto parts.