Pool Service & Maintenance Professionals

I’m very happy with PSMP’s service. It took less than a week to make the phone call, get a quote, and have Alex come out and replace our electricity draining old pump with a variable pump and cleaned our filter. We are very excited to see what our new electric bill will be. Alex was very knowledgeable and saved me thousands by telling me what we really needed not going with what other quotes said we needed. I was very happy with quick and attentive service and that Alex came on time and didn’t give us any runaround rescheduling. Thank you PSMP.

Alex was more than professional and did a great job replacing the pump in my jacuzzi. Super reasonable pricing and worked with my schedule. Can’t give a better review!

Here is my story. Last Saturday night at 8:30 PM, I heard a terrible sound deep within my spa pump motor. I knew it was old and needed replacement. I emailed Alex at PSMP and described the problem along with requesting a quote for a new pump motor plus instillation. Since this was a holiday week end, with most business closed on Monday, I figured I get a reply on Tuesday. Much to my surprise, at 9:00 PM that same evening, I received a quote from Alex along with an contract that I could sign on my computer screen. I signed the screen and emailed it back. Totally easy! On Sunday morning I received another email from Alex stating he had the contract and would be out Monday, the holiday, between 9:00 — 11:00 AM and install the pump motor. Well sure enough he was here bright and early and by 11:00 AM the pump motor was installed and working perfectly. Is that service or what! It is so nice in this day and age to find a company with so much customer service. Thank you Alex and know I will never use any other pool service company and will recommend you guys to all my friends.

Better than five stars! Had a problem with a pool leak & Jack and Alex came to my rescue and evaluated what I needed to do. They began work immediately, found the leak and fixed it. Alex said they would stay until the problem was fixed which they did. They gave me a great price. I would not hesitate to use them again. I am so happy with their work that I am having them come out and evaluate my whole pool system and take care of whatever it needs.
As I will say again, great company to have work on your pool needs. Great guys!

Way overdue, my five star review of Pool & Maintanence Service. We recently completed a full pool remodel with Alex as our Project Manager. The project included full demo of decking and pool surface and was replaced with a paver deck, pebble-​tec, and all new pool plumbing, tile, coping, and deck drains. We were 100% pleased!
As recommended, we did our reviews of several contractors before inviting five to provide a bid. Some contractors as usual will tell you what you want for a remodel. Alex listened and provided valuable feedback based on our conditions and his expertise. During our first meet, we felt comfortable with Alex’s personality, recommendations, and warnings of the unforeseen substructures. After evaluating the bids, we elected to go with PMS.
Alex took his time in providing samples of tile, pavers and pebble-​tec including the many colors you have to choose from. Once selections were made, Alex provided an itemized proposal allowing you to see your vision in dollars. Alex is very patient with your decision making and informs you when deadlines for decisions are needed. This is for material ordering and to allow for any lead times so he could schedule crews.
Demo was quick but a process give the amount of decking and the size of pool we have. Alex keeps you informed of the process and what steps are next. If you have questions, Alex is available by text and emails late in the evening proving he is a hard working individual. As by phone, but we limited if it wasn’t a pressing issue. What I liked about Alex was he informs you that unforeseen substructures could alter decisions and cost related to plumbing. However, at the end of the day I will say my overall pricing only experienced major changes due to the decisions we made. For example, change in coping type, adding a baja shelve and a bench.
As far as Alex’s crews, very polite, clean and hard working. Our project took place during the summer during the heat, yes bad planning on our part but I wanted to beat El Nino. His crews worked through the heat and kept us informed of any questions they had before moving on. Each crew had a lead, so it was easy to communicate with them to understand what was happening daily but all my communication was through Alex and he worked with his crew to make any changes that were needed. It’s always a plus when you only have to deal with one guy!
All in all, we got the backyard we were expecting with zero ill feelings once Alex left. You know you hired a good contractor when final payment is not asked for until you reviewed the project for final sign off.
Our deck drains have been El Nino tested and work great! All our friends and neighbors love the outcome which makes us feel great about our design and Alex’s work. Pebble-​tec is the way to go! The LED multi-​light is awesome. Very pleased and would highly recommend at least inviting Alex for a chance to bid for your project. Thanks Alex!

We recently purchased a house with a pool that had a different system than our old one. I called to ask Alex if you could come by and tell my a bit about our system and thought we might have a leak and issue with the filter as well. He came by the next day right on time. He walked me through the system and told me what we could do to check for the issues he thought it might be a torn filter. He was very knowledgeable and polite. After he explained everything I asked what I owed him for coming out and showing me what I needed to do, he said nothing! Just keep him in mind when we had issues and give him a call. I don’t think this kind of integrity, kindness and professionalism is very common unfortunately, but was so happy to meet Alex and see he has them. I won’t hesitate to call him again! And by the way he was right, we had two torn filters and once we replaced them, cleaned it, within two days our pool was perfectly clean again! Thanks Alex!

The hype for this company is well-​deserved, and I’ll add my voice to the chorus praising PSMP’s friendly, prompt, professional service.

Look no further. Alex and Jack are as good (and more), as they come. They deserve more than 5 stars. No job is too big or too little and at reasonable prices. Most of all their work is done with professionalism. They definitely know what they are doing, and… they respond to your phone call immideately. Everyone is giving them the highest rating and its well deserved.
The call is in your hands now. You won’t regret making the call.

Awesome Job! Was very quick and has competitive pricing. I would highly recommend them. Very nice people.

Not a lot I can write about these guys. I was in need of a new pool heater and did my research and decided on make and model. These guys came out and made an estimate which was an excellent deal, they installed the new heater days later, hauled away the old heater and did an overall great job. I was so impressed with how smooth the deal went that a year later I had them install a variable speed pool pump as well. I would use them again for upcoming jobs.

My husband called the company this morning and spoke with Alex regarding our concerns with the cracking in the caulking around our pool. Alex came by a few hours later and measured around the pool and let us know that we probably won’t need any work on it for a few years. Really impressed with their speedy response and more importantly the honesty! Being new home owners and unfamiliar with the ins and outs of pool maintenance, it’s nice to know there are people out practicing great, honest business! We are DEFINITELY keeping their card on file for any future pool needs. HIGHLY recommend!

Summer time pool problems, well we haven’t worried much because we have been in very good hands. PS &MP could have made a killing off of us with as many issues as we’ve had with our pool, but they have gone out of their way to save us money.
WOW!!! I didn’t believe companies like them existed any longer. Praise God, there’s still one.
Bianca O.

Pool Service & Maintenance Professionals
This is a truly amazing company and I am very happy and agree with all the great write ups this company has on Unilocal.
After dealing with the absolute worst contract experience I had ever encounter with OC Pools & Service who is plastered all over Craigslist. I decided to try looking into finding a pool service company based on good reviews.
I found Pool Service & Maintenance Professionals had the highest number of reviews and they were literally all 5 stars, which seemed a little hard to believe. I called and explained the issues I was having with the pool and Alex diagnosed the problem on the phone, I gave him my e-​mail address (while driving) and they were going to e-​mail me a quote for the repairs. A few days had passed and I went to call them again when the phone rang. It was Jack with Pool Service & Maintenance Professionals. He said he had the parts and he could come over and do the job. I told him I had not seen the invoice and it turns out my e-​mail was not spelled correctly and that’s why I never received it.
Jack quoted me the price, which seemed fair considering the complexity of the job. Jack was on time, courteous and professional. He dug right in, analyzing the equipment and validating the issues. He did an amazing job. With attention to detail and doing all the little things that turn a good job into an exceptional one. Jack was able to fix other issues I had with the pool and when he left, the pool was running like a well-​oiled machine. To be quite honest, it’s been a few weeks since the work had been performed and I never remember the pool working as well as it is right now. Not even when it was originally setup.
Moving forward, this is the only company that I will use to service my pool. Their advice and recommendations were spot on, their prices were reasonable, their workmanship was exceptional and their business practices were polished and professional. Companies like this have become a rare commodity and this is the kind of service you want to tell your friends about and hope they do well.
Thank you Alex and Jack for a job well done!

Very responsive! These guys are great! My pool looks amazing! We just rebuilt our pool last summer and brought Alex and his team over to advise on our new salt system, his professionalism and expertise help create our beautiful backyard… Thanks Alex.

We tried two pool service guys from the Pennysaver and neither one showed up when they said they would. So I got on Unilocal which I should have done from the beginning and found Alex. Curtious and professional over the phone, but got better when he showed up to the house early for the appointment! He’s very honest and provided so much information about how to clean the filter and maintain the pump. We had a problem with lack of suction from the Kreepy Krauly and he figured out the problem in 5 minutes that we had been struggling with for days. You better believe we saved his business card and will refer him to friends and family. Thank you Alex.

These guys are the BEST!!! Came out the same day I called. I suspected something was up with my pool pump. They were honest and said the repair can wait a few more months. They popped on a new pressure gauge for a VERY reasonable cost and that was it. They will come back and service that pump in a few more months. I appreciate more than anything honest people. I will always call these guys to service my pool and spa.

These guys are fantastic. Alex just left my house after having an initial look at our system (we called him in response to some ongoing pool problems we’re experiencing). He took his time to do a very thorough evaluation of our pool, explaining things as he went along and pointing out things we could try to optimize our pool cleaning system.
Alex is as friendly as you can get, honest, responsive and definitely an expert at what he does.
Pool Service & Maintenance Professionals are highly recommended!

They are the absolute best! I had been battling my old (1960’s) pool and equipment for years, now I have a blue sparkly pool!
They completed the job in record time for much less than I had previously been quoted. They are prompt, polite, and so helpful! Such a relief to have the pool equipment working! Thank you thank you thank you!

Called Alex when my newly found pool guy (another Unilocaled company with 5 stars) wanted me to wait two weeks to get to replacing a Jandy valve to allow me to run my pool filtration. The «other guy» couldn’t fit me in but assured me that waiting two weeks wasn’t a problem and I wouldn’t get the green pool from hell.
Didn’t want to wait so I called these guys.
They came for a minimum service call of $ 95 but indicated that if I went with them for the repair I would be credited the fee toward the repair. Then they fit me in that day and came at 5 PM. The quote was more than $ 75 less than the «other guy» and they did the work that day as an «add on.» Filtration has been running great for the few weeks since they left. No problems.
If I need other pool work, these guys are the ones I will call. Lost the other guy’s number actually.

Fantastic service. Contacted Alex for a spa repair recently. Jack arrived on time and diagnosed the problem immediately. I received the proposal that night and had the parts ordered.
Within a day or two I received a call from Jack letting me know the parts were in and he could come out that day.
Within an hour my spa was back up and running. I could not be more pleased…
The service tech Jack is a great guy… honest, quick and professional.
Thanks Again!