A Beaming Smile

I also bought a groupon deal. I have left three voicemails and no one has returned my call. I called again and the voicemail was an automatic cell phone recording. I double checked the number with groupon, and I did dial correctly. I’m not sure why they would promote the deal and then not return the calls, but I have asked groupon for a refund.

I was really hoping to get service done here because they had the best prices on Groupon. I went on-​line to make an appointment but even after a week, did not receive any confirmation. I decided to call and make an appointment. First call goes to an automatic recording. Okay cool! Left a message. I called the same day just to see if anyone answers. Still an auto recording. I’m thinking maybe there are so many clients and they’re busy. I call the next day. I even check the Groupon stats and only see 30+ bought. That’s not too much, maybe they’re not too busy. I’ve seen worse. Still an auto recording. I leave another voicemail mentioning it’s my second attempt at calling them. Now I’m wondering maybe they don’t work on Monday so I’ll definitely hear back soon. But why the automatic recording? I can’t even get a live person. I decide to wait one more day just to see if I can get a live person. I call and the phone is actually ringing. But nope, got a recording. Are they still in business? Do they even exist? Now I’m getting skeptical. So I left a message saying it was my third time calling and if I don’t hear anything back I’ll just cancel and dispute my charges since it’s too late to cancel and get a refund through Groupon.
I don’t know what happened and I hope all is okay with the owner or whoever. Since I haven’t heard from anyone I already called my bank to dispute the charges.
So if you’re thinking of getting a deal here, call first to see if you get a live person before you purchase any services.

Even though I was about 25mins late to my appointment, Stacee was able to fit me right into her schedule. Also she made extra efforts to make sure I was comfortable, don’t know why there aren’t more reviews here.