La Jolla Lock and Safe

Blonde hair woman was extremely rude. Terrible service. I don’t know how they run a business this way.

First visit. Professional, great service, expert knowledge and reasonable price. George was great.

I was extremely disappointed in their services. I was told out lock could not be repaired and had to be replaced. The replacement lock would be roughly $ 1300. Then in getting a second opinion from another La Jolla locksmith, not only was it repairable it was fixed for $ 95. total bill including tax, travel costs, everything. The front door lock works absolutely perfectly now.

This shop is fantastic. Talk about old school customer service. I had two unusual, impossible to find keys I needed cut and they were great about taking their time to make sure they were done right. Sound simple and it is but other shops I’ve been to can’t perform like this one.

They made copies of my «Do not duplicate» keys since my building gets them made there. Very convenient for when guests visit. I had to wait 30 mins since the locksmith was at lunch, but that gave me time to walk around the block, do some window shopping and have a disappointing snack at Girard Gourmet. When I came back to get the keys, I was a bit surprised by the price. Usually dupe keys are $ 1/​each. Here they are ~ $ 3.50/each. La Jolla prices. I guess I’m paying for exclusivity?

Was referred to these poeple by my lock manufacturer, Baldwin Company. They informed me that this cvompany attends the training the provide. I called for an appointment and during the hiloday season got one within a week. The called 30 minutes before they arrived like they said they would. The gentleman that came was professional, courteous, polite and trained! He diagnosed my problem and had it complete in 45 minutes from time of arrival.
Needless to say I also called the Baldwin Comp[any and informed them of the great service I received.
They are definately number one in my book now!

Don’t usually feel the need to give reviews about places such as a locksmith, but… i do admire and EXPLOIT excellent service so here goes. These guys know what they’re doing. They are fast and efficient, cheap and very very friendly. And if you have the get keys made anyways, why wouldn’t you wanna come down to La Jolla to do it? :)

I dropped by recently to get a couple keys made after Meanley & Sons (Ace) didn’t have the blanks and recommended these guys.
I walked in, was asked what I needed help with right away — I handed him my key, mentioned the key blank number (I had been looking for a place to get this key done for a little while now) and within two minutes I had two high-​quality copies in my hand. A minute later and I was paid and out the door.
A little over THREE minutes for two keys — I just don’t think you can get any faster than that and have a key actually be cut — let alone two!
These guys do *so much* more than cut keys as was evidenced by all the security gadgets/​safes/​etc they had around the store.
If you need something key (or safe) related — make these guys your first call, they are great!
Edit: With a review like this, of course both keys worked perfectly.