Associated Physical Therapy

I agree with everyone else. After two sessions I told them I won’t be back. The people at reception are lovely, but Paula the PT doesn’t listen and has TERRIBLE people skills.

Been to 4 PT providers. This is WORST. No clinical plan or communications. When I complained, they stated that I should have questions. Little communication of process or plan. I asked for refund of co pay and insurance payment. Owner refused «insurance contract doesn’t work that way». There are better providers.

I was referred there for PT for my leg and it started out well… the therapist was nice, friendly and started doing some light exercises and massage therapy. However, after about 6 months, or so, they became increasingly impatient with my lack of improvement — like I didn’t want to get better and not waste time going there??? — and then cancelled me saying that I wasn’t improving to «their satisfaction»!! Well, the flip side of that is then they should have been doing more aggressive therapy and exercises to assure I was seeing results! I’m NOT the trained PT and it was up to the «professionals» to give me the correct régime and combination of exercises, electrical stem and massage… which I’m getting now and finally seeing results! I would not recommend them as I wasn’t treated as a valued patient.