Big O Tires

Eddy is fantastic! We went in last summer to replace my tires and his crew discovered a difficult issue that could have been costly. Rather than replace the expensive part, they decided to see if they could save it and then for us to keep an eye on how the car drives. Well, it is months later and it still drives better than when we took it in — and he gave us a great deal on really good tires too — and extra services for our next visit. Well, it is about time for our next visit — thank you Eddy! :-)

I really like taking my car here. It is out of the way for me, and I still take it here. They do honest work and they never try to take advantage of me, so I trust them with my car.

This place is great, I had an unexpected tire issue, and they really did a great job. They didn’t try to up sell me, spent time trying to get me the best deal because I was on a tight budget, and got me rolling again really quickly even though it was a walk in. You need tires, oil change, whatever, check this location out. There’s a reason they have loyal repeat customers. Thanks guys!

My wife and I moved to an apartment right around the corner a couple of months back. I recently needed a couple of new tires and decided to give these guys a try since they were so close. They had what I needed in stock, gave me a couple of options and helped me use the best coupon I had received in the mail. Eddy helped me and was great.
Additionally, my wife needed an oil change the next week. We took her car in and we received great service from Dave. They told us how long it would take and finished before the anticipated time.
Finally, my wife got a flat tire last week. We put the spare on her car but she needed to quickly get it fixed for a work trip she had. She stopped by first thing in the morning and was in and out super quick. The tire couldn’t be repaired so Eddy gave her a FANTASTIC deal on a single tire.
Car maintenance and repairs can be frustrating and expensive. However, the team at this Big O Tires location does a great job and I’d highly recommend them.

Everyone has been nice and the work (alignments) have all been spot on.
The price is competitive and they use a Hunter Laser Alignment Machine.

I had to write this review because Eddy deserves it, I have been here a few times for tire problems, new tires, flats, nails etc. And my experience have been wonderful, super fast and very reliable. Thanks Eddy and Thanks Big O Tires, I just hope there were more business out there like this one.

Big O Tires has some of the best customer service around for what they do. They are completely upfront and kind. They don’t try to sucker you into buying more than what you came for and their prices are hard to beat. Calling around to find shops can be tedious and stressful. Thankfully, I don’t have to do that anymore. Thank you, Dave & Eddie!

I had taken my car here after Christmas on recommendation of family. My car had overheated and spilled out water. They sent my car home the next day saying they couldn’t find anything. For that they charged $ 100. Yesterday, the same thing happened so I took it back thinking they were familiar and had looked at it last time. They called and told me it was my fan module and would be $ 900. After research, they overcharged me for the part and the labor. The actual replacement takes about 30 minutes, they charged me $ 285 for an hour. The dealer, which Big O assured me was the more expensive option, would have cost me exactly half of what Big O charged me. When I questioned the price, they just said «it’s fixed isn’t it?» I gave them one star because my car was done the same day. I will never go back.

I would not do business with the businesses in this mall they fly the American flag at night without a spotlight and don’t take the flag down in in climate weather I take my patronage to more patriotic establishments and I advise you to do the same

Needed a tire patched, tire rotation, and an oil change. When they were finished I didn’t get a call to come get it. Even with their special discount, the synthetic oil change ended up costing me more than a lot of other places. Surprisingly more expensive than Valvoline. They told me they couldn’t patch the tire and instead wanted me to buy 4 tires for $ 700. I took it to another shop instead. This other shop told me two of my tires were in excellent shape (which I agree) and only recommended replacing the other two tires. The guys at Big O Tire rotated the two bad tires to the front, which doesn’t make ANY sense at all. This new shop gave me a great deal on two tires and rotated the good ones to the front.
From this experience, it seems the owner (who I talked to) is greedy and wouldn’t mind selling you 4 new tires rather than be honest and tell you that you really only need two. Would not recommend this place to anyone as it seems they pull the olé mechanic scheme and try to make you pay for unnecessary work.

This place is the biggest scam, stay away. They bring a whole new meaning to the «sleazy mechanic» stereotype.
I told them what was wrong with my car (need a new starter) and asked for them to replace it. They insisted they still need to diagnose before repairing. They charged me a diagnostic fee to check it, and then ALSO charged me for the repair.
Every other mechanic will apply the diagnostic fee TOWARDS the repair cost! Even the dealership is more honest! Not to mention I already diagnosed it myself.
0 stars, a bunch of scam artists. Save your money!

I waited a few months to write this review because I didn’t want to jump to any conclusions about this place. I was a very loyal customer for 5 years at a location in northern Ca and then 3 years at the La Mesa store, I thought the place was honest, but unfortunately I was wrong.
I bought a new set of tires elsewhere yesterday and boy what a difference compared to Big O, such a smooth ride, great warranty and statewide free rotation services at ²⁄₃ the cost of Big O tires with higher quality tires, I wish I had realized this so much sooner rather than wasting my money. Oh well, live and learn.
I am not a mechanic and know very little about the field, so it would be easy to take advantage of me and I think they did. The reason for my very bad review is that about 9 months ago I came in for oil change, tire rotation and to see why my care would shake when I would brake. The guy told me that it was likely some shaft and replacement would be about 2k and probably not something they could do there. So I drove around for 6 months thinking this to be true, came back 6 months later for my oil change, tire rotation and again asked about my brakes just in case something was missed. The person told me that it was my brake rotors and maybe they could be resurfaced for around $ 100 then came back and said no no they couldn’t and it would be over $ 400 to replace the needed parts AND my brake pad was cracked and needed replacement. I could not afford this, talked to my friend who recommended a different mechanic, took it there, and got my rotors resurfaced for $ 70, they also said the pad could be salvaged and charged nothing for that. Well 3 months later and my brakes are still working like new. Crazy huh? I would have spent about 700 bucks if I had the money because I trusted them.
Anyone who goes there, good parts are that the people are friendly and services quick, but be careful with trusting them.
Oh and the windshield wipers I got were totally crap, streaking within the first month of purchase. Erg.

great service again! Eddy scheduled me for a last minute oil change and gave me a great quote for my next big service. better quote than the dealership and Big O uses the same exact parts. good to know!

Went there for 2 new tires, and they were put on quickly and changed the spare tire around for me as well. Spoke with Eddie, and he was very helpful and I was in and out in a short amount of time, and gave me a discount, that I will not forget. Thanks

This place is great! We stopped by to get some slow leaks repaired before we head out on a road trip this weekend. Waited around and got to talking to Eddy. Enjoyed some good conversation before he tossed us the keys and said there was no charge for the repairs. It’s nice to be able to go somewhere like this and not only feel like you’re being taken care of, but feel like a friend to someone you just met. We will definitely be telling all of our friends and family about this place. And we’ll be sure to be back when we need any services they provide.

I highly recommend Eddie at this store! I came in with a nail in my tire. I thought I was going to need two new tired and he recommended and put a patch on the tire… for free!!! I drive Charger and I enjoy the high performance experience. He was wonderful, professional and quick! Thank you very much. When I do need new tires, you’ll be the one I purchase them from!

I absolutely love this place. I’ve only been once, but my experience was great. Everyone there was so nice, they put on new tires and did an alignment in less than an hour.
Also, my boyfriend is a mechanic, so I knew there were some issues with my car that Big O could have lied and said I needed fixed– but they didn’t. My brakes were squealing because I don’t drive the car often enough, and rust builds up and causes the squealing. That’s exactly what Big O told me («your brakes have some wear but they will be fine for another maybe 10,000 miles»). A lesser shop would have lied and said the brakes needed to be done, but this place was honest with me and didn’t try to upsell me on things I didn’t need.
I’ll definitely be back. Very happy with this place.

If you want seriously knowledgeable mechanics, look no further.
Eddie, Dave, and staff are the best at Big O Tires! I have a classic 70’s muscle car and was very frustrated that after spending several hundred dollars with a dishonest
mechanic, that I still had the same problems of the car shaking. Eddie was fair, honest, and showed real empathy for wanting to get the problem fixed. He got right to work, fixed the shaking in record time, (it was worn out sub frame bushings) and did the work at an extremely fair price. I am an insurance agent and I will always refer my clients to this business. After the frustration I experienced, run-​a-​round and dishonesty I got from other mechanics, I wish I could give the guys at Big O Tires in La Mesa 10 stars for saving the day!

I was going to come here to get new tires but I just called and the guy who answered was extremely rude !
I’m not sensitive to people’s attitudes, I grew up with brothers and have a harsh attitude myself but wow he was rude, never giving this place a chance and I’ll pass this information down to who ever asks, that really pissed me the f*ck off …
I didn’t get his name and I should of but I didn’t even want to give this place 1 star …

First visit: I received a coupon in the mail for an oil change so I decided to bring my Honda down to Big O on El Cajon. The service I received was great and I went on with my day after a short wait and lunch at the «Wings» place down the street — no complaints.
Second visit: A year or so later, I was in need of an oil change so naturally, I decided to bring my Honda back to Big O. I had them do an inspection just to be sure everything was okay. When I went to pick up, they claimed that my lower ball joint and control arm arm bushings were in need of replacement. I thanked them for the recommendation and told them I’d look into replacing at a later date.
Fast forward to today — I took my car in to a family-​run automotive service in Normal Heights (Smitty’s) and had them look into it for me. After their inspection, they explained that the lower ball joint and bushings were in great shape (they were not even cracked as the guys at Big O had informed me). I laughed and told them I wouldn’t be bringing my car to Big O again.
They get 2 stars, instead of 1, because the guys are really friendly, but I don’t think I can trust them for more than an oil change.