H&R Block

I had no clue about CA state taxes before this visit. My tax preparer filled out all the forms and then schooled me on preparing for the next tax season. I learned about form 8863 today too… It was nice getting money back from those expensive college text books… All in all I was happy to pay the amount I paid for this service. Fast and professional.

Normally I do not leave bad Unilocal reviews, but given my frustration with this particular situation, I feel it’s necessary to leave feedback.
At the end of last year, I received a notice from the State of California Franchise Tax Board regarding incompletion of my 2013 state taxes. How that happened, I have no idea (taxes are just so much fun). I decided to make an appointment at H&R Block to quickly take care of the issue.
On 12÷12÷15, I had an appointment with one of H&R Block’s «Tax Professionals», BettyAnn Seagraves. After sitting with Betty for about half an hour while she took care of my 2013 filing, she told me that I was paid in full for the 2013 state taxes that had somehow not been finalized during 2014’s tax season. I paid $ 126 in 2013 state tax, along with $ 45 for H&R Block’s services.
Since that appointment, I have received two notices from the Franchise Tax Board letting me know that I still have a balance of $ 126. After the first notice, I called the Franchise Tax Board and cleared up the issue, AGAIN, only to find out that BettyAnn did not correctly apply my funds in the system. I received another notice today, which I will obviously be calling to dispute.
All in all, I feel as though I paid for a service that was not given to me. Sure, it was only $ 45, but I paid that amount to have the issue cleared up by a tax professional. Part of me feels like going back to this location for a refund, but at this point, I’m not even going to bother. However, I would not recommend H&R Block to friends for family, especially not this location.

Second time I’ve been here for a nursing certification. Took my CHPN here and my CCRN today. BettyAnn was the proctor and she was very sweet, calming and super positive after!
The testing environment was quiet, cool and easy to find and access. Computer testing is very efficient and easy here. Results are printed immediately. Earplugs are provided should you need them and they have a bathroom and water dispenser. Good experience!

I came to this H&R Block to take my certification exam for the CHC (certification in healthcare compliance). They are contracted with AMP, who administers you a wide array of computerized certification tests.
Pros:
–Couple miles from the freeway.
–Ample parking.
–Friendly staff.
–They provide complimentary ear plugs to distinguish the noise.
–Comfortable temperature in the test room.
–Same shopping center as a pizza and Thai place (in case you’re hungry!).
Cons:
–Only place in SD that offered my exam. HELLA FAR!
–If you go in the summer, it’s HOT! My car was burning up when I got back into my car.
–Despite earplugs, you can still hear some noise. Especially if you’re at a seat near the door, you can hear what’s going on outside in the lobby.
When you’re testing you absolutely CANNOT take in anything with you. VERY STRICT!!! There are only 6 computers to test and you need to make an appointment. It took me about 3 – 4 weeks to schedule my appointment and the only times available are at 9am and 130pm. You can arrive early to begin your exam early, but do not show up no longer than 15 mins late.
You are told very specific instructions. You are given 1 piece of scratch paper with your assigned station number and a pencil that you may use. You have to provide 2 forms of ID of which both IDs need your picture and signature. You place all your belongings into a locked bag and you hang your bag on the back of your chair when you are at your station. You cannot bring water inside, you cannot wear a watch, you cannot take your jacket in unless you plan to wear it the entire duration you test. You cannot have anything in your pockets, no cell phones, no keys. If you decide to leave the testing room to use the restroom or get water, the timer does not stop. You pretty much are SOL!
Pretty specific and strict. Oh well… Not going to be visiting for a while!!!
YUP, I PASSED MY EXAM!!! YA-​HOOOOOOOO