Paradise Nails & Spa

I was very disappointed in this salon. The women didn’t ask me anything about what I came in for; about cutting, filing, or nail shape preference and just went to work on me. When I made my requests, both women ignored them. When I asked again, they told me they don’t speak English and brought another woman over to translate. This happened several times.
It’s frustrating to not be able to communicate what you want when you’re paying money for a service! And the translator was busy doing her own customer and because she had her own job to do, she wasn’t very detailed in translating nor did she have time to help me when I was asking about the services that couldn’t be explained to me by the women attending to me. Personal customer service is non existent here– they just try to get you in & out as fast as possible.
I asked for my nails to be cut and they didn’t do it. After they were already painted, I had to yell down to the translator that the tech never cut my nails and she told me that it wasn’t good to do it now because the pedicure was over! Seriously?! The woman never cut my nails in the first place (which is a routine step in a pedicure!) and I couldn’t communicate that because she didn’t speak English and now I just have to deal with it?! Unreal.
The services were in no way relaxing and the gel manicure started chipping 4 days into having them done. The basic colors for regular mani/​pedis were not great either. They also don’t accept tips on credit cards which is inconvenient. I would not recommend this salon.

I love this place it’s the cleanest nail salon I’ve been to. It can get pricey but you get whst you pay for. They use new files and clean tools on every customer. I always love to have JEN do my nails. When you get a pedicure they always use a cleaned sanitary tub and even put a plastic covered shower cap like thing in and around it so it’s super fresh and clean for each customer and there’s no chance of contamination. I love all that because it really scares me there are so many fungal infections you can catch. Anytime I’ve had a broken nail which is rare they always fixed it no fee, my nails always stay well and long for almost a month although that’s just my being lazy to go in. I get the gel over acrylics and I love the spa European pedicure. It’s so nice when the wrap your feet in the warm wax and always rub warm lotion on your legs. Never forget to ask for cuticle oil on your nails after they’re all done and dry I have real dry hands so it’s so helpful to me. No extra costs if u ask for oil or lotion. Some places get real stingy. Anyhow just had to say that this is a great place it’s always busy so make an appointment especially if you have a favorite technician, I always make my app they are amazing here. Been a customer over 3+ years and so happy I started going well worth it. One time I was unhappy about the color after I got home, so I went back they repainted my nails no charge.

I have been coming here since 2014 and I highly recommend it for acrylic nails, gel manicures, pedicures, etc. I usually see Ivy or Hannah, but all the women are great. Services are moderately priced, but they are a nicer and more clean salon. I always try to make an appointment or call first because they do get busy. They appear to me to be very efficient and very kind to customers. Great nail salon overall!!!

Their Google page says that their hours are until 7:30, so I arrived at 6:45 asking for a fill. She looked at the clock and said «you come back tomorrow». Excuse me? I see Unilocal says their hours are until 7, but still. Good customer service doesn’t mean refusing a paying customer 15 minutes before they close. Not to mention telling me to come back tomorrow, rather than politely asking /​offering a discount for the inconvenience. Needless to say, I won’t be back tomorrow.

Incredibly disappointed after a pedicure today!
I’ll give it one star because they do a plastic cap over the tub & that helps with sanitizing and I’m big on that!
My girl, Michelle was very derogatory about what I wanted and needed! She was in such a hurry and did a terrible job and they are expensive!
Won’t be going back!

worse nail salon ever!!! don’t go and especially don’t let VIVIAN touch your nails she will ruin them !!! she was so rude to me, I wanted French tip with a little bit of flare and she wanted to change me $ 5 extra dollars for it? I asked for short nails because I’m an athlete and my nails can’t go past my fingertips. she doesn’t understand the concept of short nails. I addressed as she was putting the white tips on that my nails were too long and the while is going to get cut off because there was a lot of nail to be filed off so if only have s little sliver of white. she shortened them rudely and started talking smack about what I wanted to the lady next to her. Once she got to my middle finger the tip of my nails looked like a check mark! it was so uneven and horrible !!! I asked to fix it and she REFUSED !!! her exact words were «you are too complicated some other girl has to do this for you» EXCUSE ME ??? how on earth do you people treat your customers? I left that horrible nail salon and left with two tips on my nails and nothing else! when I left to call the nail salon again they told me the manager isn’t in and I asked for a Number to contact her they gave me this number 6 192 262 926. I called and it was an invalid number that was no longer in service. I called again to ask for the real number and they said the manager works at another nail salon today and when I asked they hung up. don’t ever let VIVIAN touch you she will ruin your nails

Not that great. Didn’t have a bad pedi per se, but the overall experience was not the best. A was left soaking for a pretty good time when one of the girls came and looks like she was gonna start on me when she left abruptely telling me «sorry have a costumer with an appoinment». It took me some good seconds to process what happened … lol … in the end kinda happy she left because she didn’t seem focused… like she was doing many things while I was seated there with my feet on the water… and she didn’t even acknowledge me you know what I mean… somebody should tell them that pedis and manis should be a pleasant situation, it’s not like a life or death thing we had to do… (hint: people spend their disposable income in places with nice costumer service)… anyway, to make the long story short was ready to stand up and leave when another girl came and finally gave me a pedi. She was nice and the 3 stars go to the pedicure she gave me, which was not bad.
The color selection for regular colors not gels are not that great either. That is always a red flag for me.
Not sure if I will go there again… the hunt for a good nail salon in La Mesa still going… so far no luck, :(

Great mani pedi. Clean spa. Comfortable. My shellac manicure lasted a month which is the longest it’s ever lasted. The only thing that sucked was that you can only tip in cash which I was not expecting. If you don’t have cash they offer ATM inside. I just think this day in age we should be able to tip on the card.

The acrylic nails that I got were straight laziness. I didn’t get gel but regular nail polish still bubbled, the sides weren’t painted and the polish was so watered down you can see through the nail polish. A nail had chipped by the time I got home. I also got my eye brows waxed. She’s said, «just a clean up»? I said yes so I assumed she knew what that meant. She went to town and took off so much hair. I walked out of there looking like a chola. So ugly. Never going back. 2 stars because the pedicure was awesome.

Another hit or miss salon. Sometime’s it’s good sometime’s it not so good. Lots of tip counting and laughing in your face but that’s typical so I am not offended. I’ll continue coming here for the time.

I love this place! I go to Mai for a good pedicure and always feel I get my money’s worth. It’s very clean, which is a big plus I my book.

Let me first start off by stating that I am a Master stylist and Cosmotology school instructor… So I’m OCD about sanitation and Extremely picky!
I have gone to many many salons and had the same 2 girls for over 10 years.
I started to go to this salon for convenience.
Left happy every time .
My girls that I go to is Alex and Jenni. They both sit up front. Sweet, English speaking, detail oriented .once again I’m picky. The entire salon knows I’m instructor and picky. But if their busy then I will go to whomever. I get compliments all the time. I think that everyone is pretty good. Wait times are usually maybe 15 – 20 minutes if you go and their slammed but it’s a huge salon and it’s worth it. You walk in, you may have to wait. But you can make appointments too.
I can get my services done for free or trade ., but I choose to go here.

In my hunt for a better nail salon, this place almost sold me (I had a good experience here once before), but last time they fell short regarding the quality of the nail polish. The nail polish in my pedicure started chipping the next day!!! I did not do any rigorous activity afterwards – just wore flip flops and not even closed shoes! Now I have to get my pedicure done again… somewhere else.
Too bad, because service was otherwise great. Waited less than a minute as a walk-​in, and service was friendly. However, that does not make up for the fact that my pedicure started falling apart after only 1 day. I paid good money for it!!! :(
Not coming back.

My daughter went there to get a full set of nails with gel. The lady cut her cuticles to the point of bleeding and the whole process was painful and rough. Her cuticles are jaggedy and bruised. When she put her hand under the gel light, it burned the gel to the point it was burning her nail which hurt like heck. She didn’t even put the nails close to the cuticle so they already look like they need a fill and it’s only been a few days. They look horrible. It seems to be about quantity and not quality… how many they can squeeze in.

This was the worst nail salon that I have ever gone to, I had to wait 2 hours to get a gel mani. The gel mani chiped in less than two days and it peeled off in less than 5 days. It smelt like over powering nail polish and they lied to me it wasn’t even gel it was only a gel top coat, I will never go there again it was so bad. I hate this place.

Good customer service.
Nice, helpful. Maybe because it was our first time there. They talk among their selfs and laugh and look at you. They make it SOO obvious. They count their tips in front of you. I think it’s rude! They do an Ok job.
Price? OVER PRICED. Full set was $ 42 dollars, very short and simple nails. Toes was $ 33 ok job. Would I go there again? NO DO NOT RECOMMEND THATS FOR SURE. They made my fingers peel and dry.

Pro’s
They accept walk ins, they have ATM, they have 8 mani tables and 10 pedi chairs, good selection of colors, the salon looks nice and clean.
Con’s
$ 2 addition to remove your pedi shelak

Stumbled upon this place while I got stranded in the area so I decided to give them a try. So I walked in and put my name down for 1 spa pedicure (that’s the only type of pedicure they offer). They told me to take a seat and didn’t really tell me how long I would have to wait, but since I wasn’t in a hurry I didn’t mind. So i sit and wait about 30 minutes and then one lady got me and asked me to go sit down on the massage chair and soak in my feet already, so I figured my pedi was about to start. EHHH! wrong. Waited about 45 minutes after I sat in that chair. I don’t really understand why that happened. but at least I got to have my back massaged for almost an hour… but my feet got all wrinkley from being in the water :(
So I ask someone how much longer and a couple minutes afterwards, a chick comes out and starts on me. Woo hooo about time! So I got a french pedicure which took about 20 minutes. It’s was $ 25, I think that’s an average price for the spa pedis… so overall, good quality, but I would make an appointment next time so maybe I won’t have to wait that long. but i wouldn’t go out my way to go over there since it’s in La Mesa.

Nice ambiance in the salon. Everything looked clean and my friend and I were greeted when we walked in but…
The manicurist doing my gel manicure had the worst customer service. Didn’t even say hello. She tossed my hand away every time she needed to switch instead of asking me. She didn’t even say anything to me the whole time. My gel manicure was absolutely horrible (I will attach photos) — completely uneven color on my nails, she used 4+ layers of the gel polish and the polish is already lifting off my nails and I haven’t had the manicure for even a week. The manicure and massage was rushed and poorly executed. I’ve had $ 15 manicures that were more relaxing and detail oriented than the one I had here.
Not worth the $ 31 I spent

This place was okay. I’m pretty sure the pedi I ordered came with at least a cursory filing of the heels, but it didn’t, so my heels are still rough after my pedi, which has never happened to me before.
For the mani, they put a kind of old stained pillow in my lap with a towel on it. Then they put a bowl of soaking liquid for my right hand on it (my manicurist was on my left). I thought that was kind of different. I worried that I’d spill it.