SmileCare – La Mesa

Let me save you alot of headaches by telling you DO NOT COME HERE! First of they committed dental fraud by convincing me to get unnecessary crowns by lying about the damage. Now i owe them 3000 that should have been covered by my insurance had they been a legitimate business. I heard back from my insurance that this was not covered because the Xray displayed that there was NO damage in my teeth. The Dentist clearly lied then I called to resolve the issue to no avail. The women who work in the billing department are rude and make promises they never intend to keep. 10 times I was told they would call me back and email me my forms and never once heard back from anyone. 2 years later and nothing is resolved just a bunch of credit damage due to there negligence. At this point I have contacted the Dental Board of California and reported them so they can further investigate the matter and hopefully resolve it. I’m also reporting there fraud to the better business bureau. To those of you who maybe suffering from a similar issue I suggest you do the same. Hopefully with enough reports to the dental board, they can shut that place down for good so no one has to suffer the same horror story. Wish I could give –4 stars!

For some reason they’ve missed filling my front teeth but not the inner ones. 2^nd appointment-​went for my root canal everything went well but the next morning my temporary tooth fell off and have to wait until Monday to have it fixed.

Had a really awful experience here!!! I would never return! On top of the awful time while I was there (rude and unfriendly office staff, dental hygienist and dentist!) I left with a $ 600+ quote for future procedures I «needed»… I saw a specialist a week later and was told I absolutely did not need any of those procedures and he was shocked that they wanted to do any of them!

If I could give negative stars, I would. I wish we had checked out their Unilocal reviews BEFORE going.
My husband was mis-​diagnosed here as having peridontitis. He was also recommended and given a cap (expensive) that he did not need. If that weren’t bad enough, the cap was crappy and because of having a bad feeling about smilecare we went to a different dentist for a 2^nd opinion.
This dentist confirmed that my husband did not have peridontitis and that the cap was not fitted well. They tried to fix it and would have preferred to simply start over, but our insurance does not cover a cap replacement until 5 years later, so we are following up with them to see if they can make an exception.
I called in to complain to a manager but was told they were not available (I explained I wanted to share a complaint). They did not offer to take my information for a call back, but said that I could call back later. Terrible customer service.
Don’t go here!

do not visit this place! they try to rip you, lie, and steal from you. this was the worst experience’s of my life.
they will say «we called your insurance company and you owe so much for this service» then they will send you a bill for even more money! a simple cleaning went from $ 80 to $ 380! i called 6 times to stop sending me bills. then they hurt my credit score. said they would fix it and never did.
please stay away from this place! i’m not the only person they have done this to! they are trying to run a scam.
find another dentist.

First time going to this provider, been to many other dentists. Dentist was very professional, but this office is part of a larger dental business located in Florida. They overcharged me $ 700.00 and did not reimburse me immediately for this and when they did it was only for $ 200.00. A month later. This is without question the worst experience I have had at any dentist. Would not recommend them to anyone!