Solid Solutions 24/7

Don’t deserve a half star. This place is a dump. They damaged my car towing it. I filed a dispute form and was ignored by them for over a week. They yanked my Fiat backwards up a driveway without the key. I’m having to sue them to get them to take care of the problem. They were a vendor that was hired by a title holder.
They take your belongings out and charge you for them. Their back room is a dump everyone belongings are strewn all over the place.
It’s impossible to get them on phone… transferring to voice mail then disconnects. Both at Corporate and at the LA mesa office. How can they be allowed to operate such a place under regulatory practice.
I’m reporting them.
The worst tow company in town. A good one would know Fiat need special handling.

Horrible company. They repo’d my vehicle at 2am being hella sneaky. I woke up jst in time to see them drive off. By 10am that morning I paid my lender back and they sent the release to the office so I could get my vehicle back. When I called them they said they received my release information, but because the lot ppl didnt do inventory they cldnt release my car. They also tld me I had to get a police repo receipt for $ 15 so I went and got it. They told me they wont release my car back to me because they need to do inventory and then they also said that they were booked for the day. Told me I had to call back at 9am the next day. They said they technically had 48 hrs to keep the car, I said yeah they have that much time, but they didn’t have to keep it for that long. They did that jst to make money off me. So they charged me $ 75 jst to get my car back, $ 40 for storage each day which now that they kept it an extra day cost me $ 80 and they said to get my personal property back i had to pay a $ 70 inventory fee and $ 5 per bag per day and so for my personal property alone it was gnna cost me $ 235. I figured I can save money by not spending $ 80 on my personal property. The shitty part was when I got there I paid the expected $ 155 jst to get my. car back, what I didn’t expect was for them to keep my fckn registration. So the manager Catherine pretending to be kind said she would give it back to me because she was trying to «help me out.» SURE. She gave me my registration card for 2014 and 2015, which you really had to dig to find. But she denied any knowledge of my BRAND NEW registration for 2016. I put that in my glove compartment right at the top and I know they kept it because there were brand new stickers that I did not put on my tags yet. I was livid when she bold faced lied to me. Well this is my first bas review for them. They already have a C grade on the BBB which tells you alot about these sneaky people. I thought meter maids were evil, NOPE Solid Solutions is a new kind of evil.
Oh and by the way, Catherine sat there forcing me to sign forms that I inspected the vehicle before I even did. That is not ETHICAL at all. Its unprofessional and not the righ way to do business. I plan to call Turko files on them too. The business they do isn’t legal. By the way they say they only take cash, THAT’S ILLEGAL. They HAVE to take credit card, thats California law. Don’t be fooled by these evil people.

Outstanding folks doing an ugly job. As a former employee who has used their services, these guys are doing a hard dangerous job with lots of upset & emotional customers in as empathetic and transparent a manner as possible.