Tami’s Tender Touch

Not really happy with the service or the way my dogs were groomed. it was not what I expected at all. First-​time customer.

Love this place! staff is so kind and caring with my 3 dogs!

I took my Pomeranian to Tami’s yesterday and I was super please with the results. Alice is lovely with the dogs, very sweet, and my pooch came out happy and looking and smelling great.

They did an AWESOME JOB with my Pom-​poo! They were real GOOD to my little princess. Customer service was GREAT! Prices are even BETTER! I will definitely be recommending them to my friends and family. :-)

I had such a good experience with this place I came home and right away had to write a review. I initially had been calling around different grooming places for information regarding pricing for getting my cats nails trimmed. The lady who answered at this pet groomer was very courteous and in her polite attitude she had convinced me this was the one I wanted to go to. (Not to mention they had excellent pricing!) When I arrived I was greeted and taken care of immediately. My cat was treated with care and you could tell all the people who worked there really care about the animals they are taking care of. The process was quick and payment was a breeze. I would recommend this place to anyone looking for quality professional pet grooming services.

Dissapointed
3 stars for friendly staff
I have a Maltese mix and brought her here for grooming. Her shave was ok– but her face was cut very choppy. I immediately noticed her front nails were super sharp as she scratched the crap out of me when I came to retrieve her. The most unsettling– when I brought her home, I began to rub her tummy and found the she was absolutely infested with fleas! We give her flea treatment religiously– I can say with certainty she did not enter this groomers with a flea infestation. It has been several days now and she is itching and scratching like crazy, poor thing. More $ out of my pocket now to go get a flea bath. Very unhappy to spend $$ on getting my animal groomed than getting her back covered in fleas…

I loved this salon. We brought our cat lucky in for a lions cut and what a great job they did. They treated him so we’ll. Alice was super kind and Tammy did a wonderful job on our lucky. I highly recommend this salon.

Great customer service and the best cut ever for my shipoo Carly. The prices are great too.

They did an excellent grooming on my dog Chi. He is a maltese. Easy to drop off & pick up. I will give a 5 star when the turn around time decreases. Chi was there for about 5 hours. I know he would much rather get in and out quicker. All in all a good job and a fair price.

I took my mom’s pomeranian there this week for a cut and shampoo after a recommendation from a friend. Their price was $ 38 vs $ 50+ at Petsmart, they did a great job and the lady at the front desk is the sweetest person you could hope to meet.
They are also very gentle with the animals and you can tell they genuinely care about them. I’ll be taking my pet here from now on!

I have three poodles. After realizing the grooming needs I decided to teach myself how to groom my own dogs. While not easy, I was definitely able to learn and do a pretty good job. The downside, it’s exhausting. As time has gone on I swear my dogs know what they can get away with and take advantage.
I decided I needed a break from grooming and gave Tami’s Tender Touch a shot. To begin with I was able to an appointment for all three buddies within the same week I called to schedule the appointment. I haven’t gotten that from other places I’ve attempted to take them.
We walked into the shop and felt at ease and comfortable leaving the three amigos at this place — not always the case at other places. For being a grooming location which is usually loud, cold, and not very welcoming, this place was awesome.
The staff were very helpful and friendly, took our little guys in and told us we’d get a call when they were ready.
When we came back to pick them up I found three freshly groomed spiffy looking poodles. They did a great job, and the best part was. .. I wasn’t exhausted from doing it myself!
I’m glad we found a place that does a wonderful job, is caring and best of all for a good price!

Tami’s tender touch is great!!! Tami is amazing and always spends a great deal of time with our doggie. We rescued a sweet doggie recently and Tami has been wonderful working with her. She is very reasonably priced. I would recommend her to anyone. Gemma (our doggie) always looks great when she done and Tami give great advice on helping with her dry skin conditions.

I have taken my minature poodle here 4 different times and have taken him to other places many different times. This place has ALWAYS been AWESOME!!! The staff is super great and they have always done a great job taking care of «Buddy». My dog was attacked by a raccoon and had a «Vets» cut… he was a total mess and today we took him in to see what they could do for him and as usual, they were awesome! They took one messed up little dog and turned him into a beautiful poodle once again.
If you have had a bad experience with them, I encourage you to try them again as they are really a great place to beautify you
place I have ever taken my dog, except here, has always been consistant, but these wonderful people are about the best I have seen… all the time! Give em a try!

I took my dog here a few weeks ago for the first time because a family friend had recommend it. The staff was completely nice but I wasn’t a huge fan of my dogs haircut or the inside of the groomers. My dogs hair cut wasn’t the greatest and his nails were sharp. I dropped him off around 9:30 in the morning and was told he would be done before 3 because that’s what time they closed on Saturday’s. I waited all day to get a call but they never did, it was past 3 and I decided to just show up because it was down the street from my house. When I showed up I found out the he wasn’t even groomed yet. I understand they were busy but I hate leaving my dog in the cage literally all day with barking dogs and him being scared. That really made me upset, I saw where they keep the dogs and its just cages stacked on top of each other close to one another, I wouldn’t want to be in that tiny room. The place was very out dated and not professional in the inside with a random fireplace. I won’t be taking my dog back there, I’ll keep taking him to the Animal Medical Center in El Cajon.

Great place was very happy with everthing they do a great job there and everyone is very friendly

I took my puppy (5 year old) there and when I picked her up, I noticed she was bleeding from her nails and inside her ears were red. Needless to say, the nails were cut too short and she plucked her ear hair to a point that my pup’s ears bled. I don’t think I will be taking her back. I gave 3 stars because Tammy was very sweet in person, but the bottom line, my puppy needs to be happy and safe.

DO NOT TAKE YOUR ANIMAL HERE!!! YOU MUST READ THIS HORROR STORY!!!
I have a beautiful Siberian Husky who now looks likes something from a Alice and wonderland cartoon.
Anyone who knows or owns a husky should never shave them. We asked for a trim.
Tami is a rude, selfish, and unprofessional person who butchered my dog’s beautiful coat.
My girlfriend asked for a «trim» what I thought would take her very long and shedding coat under control and able to handle the hot summer months. My girlfriend asked Alice (the mother of Tami) how she would liked the main to be groomed. She specifically told her that she «would like the main to be trimmed and have it blend into the neck and her trimmed body.» That message was not conveyed to Tami as they only have one term for grooming also known as Shaving!
When she picked my dog up from this place, she was shaved and looked horrendous. The shave wasn’t even and didn’t blend in her head, the line around the head is not even and looks horrible, and her head just a ball of fluff that looks animated. If you saw the pictures of this dog, you would be appalled!
When I saw her for the first time my heart sank. My dog looked miserable and knowing that she had a bad hair cut.
I told my girlfriend to get our money back, which was another adventure all by itself. She went back into the salon and expressed our disappointment. Alice was very sweet and understood our concern. Tami on the other hand was very rude, snapping at my girlfriend «Oh just giver her the money back and you can find someone else to groom her.»
I called Tami and spoke with her about the miscommunication between everyone and I hope she understood why I was so upset. I was direct, but not insulting by any means. She hung up on me because I was putting her on the spot. You don’t get a hair cut and expect to get your head shaved!
Do not support this business

Tami’s Tender Touch is a great grooming salon! This place has great customer service and a friendly attitude. My fiancé has been taking his dogs here off and on for many years and I can see why he loves to take his dogs here.
I just picked up our german shepherd mix this afternoon and was provided stellar service. I believe the lady’s name was Alice… what a nice lady! Our dog looked happy, beautiful and perfectly groomed… but the exceptional service is what earned them the 5^th star!

I don’t know why there’re many 5 star reviews here. I was looking for a groomer to clip and buff my pup’s nails. I’ve been cutting his nails on my own, but I can never buff his nails because he freaks out after getting his nails clipped.
He’s not the most cooperative pup but he’s not that bad either. It’s my first time looking for a dog groomer and I’m kind of nervous about it. I found this place and thought that 8 reviews is good enough, off I went the next day.
The nice thing about this place is walk-​in and for nail clipping, i only waited for let’s say… 5 minutes. Tami got it done really fast. So I paid and went home.
Half way home, I saw blood stains on my car seat and jeans. My pup was bleeding from 3 nails! When I got home, I realized that Tami didn’t even buff his nails! This really upsets me. The reason why I want to take my pup to a groomer for nail clip/​buff is because I can’t buff my pup’s nails after I cut his nails myself AND I’ve got so many scratches that you can ever imagine.
So I spent $ 10 for nothing. I will not come back.

Tami listened to my feedback and has since done a good job communicating with me about my dogs. Her team always does a good job with my poodles.
Their prices are excellent and they are very convenient. Close to the freeway and good location with plenty of parking right in front of the salon.
I always pay $ 30 for cut, wash, nail clip. This part is kind of disgusting for some SO STOP READING but they do clean anal glands for free (this is important for poodles).
The dogs normally stay there from 9am to 1:30pm on a Saturday. Call ahead for a Sat appointment.