Camping World

This review is for the Service Dept. and based on my interactions with Larry. Overall the store was unimpressive and other Service Techs seemed uninterested in helping me with my RV. As a new owner it was such a relief to interact with someone like Larry who was willing to answer all my questions and spend a good amount of time leading me in the right direction. Like I said the rest of the staff did not appear too friendly or interested in my business but Larry really stood out. Camping World La Mirada, I hope you appreciate and recognize employees like Larry that can bring pride to your staff. Only coming back if he is there!

Shelves of replacement and repair parts are empty… not even butyl tape was in stock.
Employees are Walmart rejects with zero knowledge of RV’s.
Don’t waste your time.

BUYER BEWARE!!! They’re a bunch of crooks. They scammed me on two separate occasions!
I don’t even know where to begin, but I guess that’s okay because as of this morning there’s an investigation and a lawsuit pending, so I can’t give any details that could hinder my case against them.
In a nutshell: they lied about me needing to buy parts that I didn’t need, the broke something they shouldn’t have even touched, they stole 2 brand new parts and replaced them with broken used parts, and they overcharged me on a number of things that should have only costed a fraction of the price. Not to mention, they took forever to repair my RV — oh wait, they never repaired it. I went in for a simple fix and they screwed me. It was something I could have done myself, but I didn’t have the tools to do it.
I don’t understand how they are still in business. I’ve heard several horror stories over the years about this place, both with buying RV’s and getting them serviced, but I still took my chances. Now I greatly regret it.
Heed my warning: Do not have your vehicles serviced here. I know many will disregard my review and go to Camping World anyway, but you will GREATLY REGRET IT!!!

We bought a Powerhouse generator from them back in Dec. 2012, found out it was a piece of crap and have taken it back twice to be serviced. I was unable to use it on two of my camping trips because once it was broken and the second time it was still being worked on. The kicker is they want to charge me (I have a warranty) because the thing wouldn’t start because they drained the oil. They didn’t bother to tell me that they did it. I did regular maintenance on the thing and they decided to not bother to inform me or refill the generator. The real kicker is the woman I spoke to offer to pay half so in my mind she is admitting that they screwed up. Oh and I had to go and buy another generator at Harbor Freight while I was camping.

My girlfriend and I went to camping world today in hopes to fill up on items for our upcoming Yosemite trip. I always thought this was the place to go for deals on those types of things as I sold RVs for over 13 years, I couldn’t believe the prices there !, You pretty much have to join their membership to get any discount but even the discounts were higher than you could expect at the dealerships’ accessory stores. On top of that all the registers were closed so we had to wait in line at the service counter to purchase an $ 8 bottle of chemicals. Sorry Camping world, your prices are just too high…

The La Mirada stores customer service has been going down hill over the years. Will Not answer the phone when called. The service department is very unorganized and occasionally lose your order and will not get back with you with any status or feedback. Was once an excellent store. What Happened?

This camping world is no help… the guy who is supposed to work on my trailer is incompetent and wasnt willing to help so we asked to speak to the manager and didnt see one so went inside to see what was up the so called manager said the same thing the employee did… why did the guy on the phone when we called to make an appointment say they could do it… all this hassel for one little ladder… I would not suggest to anyone that this is place to get your trailer/​RV fixed or upgraded

This store is always out of standard items that they should always have in stock. Today they do not have a regulator for dual regulator tanks. Why is this not in stock???

Do NOT ever park your RV here! We stayed overnight so we can be in and out first thing in the morning to restock our RV and woke up to ants all over one of our slides! We have twin daughters that are only 17 months and their pack n plays (portable cribs they sleep in) were infested with ants! After killing hundreds of ants inside and outside our RV and moving it to a different spot in the parking lot there continue to be ants everywhere. After informing an employee who stayed «we have a bad problem with ants here» the manager was not only unapologetic but lacked any customer service skills at all! If they can’t be bothered to hire a pest exterminator to keep their parking lots free of ants then I refuse to spend any of our money there. What a way to treat customers, stay here for a few hours and you get a gift of ants that won’t go away!

this place is horrible, the customer service is just not acceptable. when I walked in the location 3 employees just stared at me, finally once I got to the counter they were able to ask if they could help. I had an item I received for a gift to exchange, they said no. I said you have it on-​line now, I don’t need a refund, I just would like to exchange the item, they said no. we don’t do that, the on-​line is different. then when we went through the store to buy a propane taken finally someone offered help and was actually nice… then back to the counter, where they were giving another man a hard time about a return… so I process my sale, and then they try to get you to join the membership club, it will only cost you a couple bucks, with your order today. then you will get a $ 10.00 certificate to come back again. No thanks, I don’t want to come back and deal with you, you can keep your discount, it’s not worth being in the negative environment again. i’ll give them a one star… gentlemen stocking the shelves was nice, just not the 3 running the counter today at 4:30

This place is great I thought the prices would be high but they are same or lower than Amazon and they have a great selection !!

finally took my little trailer out for a week of camping everything worked just fine and my daughter and I had a wonderful time! Thank you once again.

The Service Dept at Camping World La Mirada have brought back my DREAM in bright living color again … after another facility turned had turned it into a my nightmare.
After retiring from military service, years of saving and working hard… my dream was to travel the country in an RV to look for a place my puppies and I could call home… as well as finally get to travel to all the places I never found time to go while I was on active duty. I was THRILLED to finally be starting my adventure when I bought my coach in mid Apr 2014.
I soon noticed that the Camping World facility I purchased from were content to have their sizable check and didn’t give a FLIP about me or the repairs/​warranty issues that needed to be addressed. They were even inferring that I was responsible for some of the issues! (not likely as I drove it straight home and it sat parked in front of my friend’s house). After 2 months of waiting for them to even begin… I left on my trip. Sadly in the first RV park I went to, I got hit by a 5^th wheel that hadn’t pulled in his slide. Seriously universe?!! I began to question my decision to follow my dream to live in an RV!!! 3 or 4 other RV park patrons (not related to each other) came by to tell me that it’d be worth my while to travel the 6 – 7 hours to go down to La Mirada Camping World to get the bodywork repaired and address the other issues that still had not even been started.
La Mirada Camping World has gone above and beyond from day one! In less than 2 days they had already begun work on issues that had been lingering since mid April! And even took it upon themselves to fix a few new ones they found too! In the meantime, they have allowed me to park in the lot while waiting for parts and have kept me in the loop on the status of the repairs with updates as they knew more.
This was FAR beyond good customer service. This was them treating me how they would treat someone in their family. As a woman making a bold and daring life choice to travel the country, this kind of compassion and support when I was feeling defeated has been priceless.
THANK YOU Martha, Paul, Chief, Chris, Jayson and the rest of the CW La Mirada team. You are all SOOOOOO amazing. You have no idea what your kind smile, friendly support, determination to get the job done RIGHT and words of support have meant.

Went to their catalogue, called the store to verify they had it, phone lady was pleasant but the people in the back would not pickup the phone, after 20 min on hold I hung up. Price for the part was catalogue at $ 89.55, not a sale price. I get to the store, at least they had the part! The price jumped to $ 93 and was $ 115 because I did not have a CW member card. Talk about deceptive.
Unless your stuck on the road or just have to have your stuff today, look elsewhere

Drive to camping world to get an item they had advertised on sale on their web site. Went to check out and they informed me that the sale price was for members only, which costs $ 25 to join. Checked Amazon and discovered I could get the same item delivered via prime for less. They would not honor the sale price or even match amazon. Wasted my time driving over as their sale price is not generally available, felt kind of bait and switch.

Had our Jeep Grand Cherokee set-​up for towing behind our motor-​home. Sterling Tow bar and Invisi-​brake braking system. Jose, Lisa, and Scott were extremely helpful. Jose saved us a chunk of dollars with a couple simple suggestions and Lisa quickly handled the paperwork. A mechanical/​electronic issue with the Jeep came up and Scott made an outside call and provided some useful information. Our expectations were definitely exceeded.

Decent service but kinda a hard time returning merchandise. Service manager Paul is a jerk.

It’s good to have an RV supply/​Service store like this to help you get all the things you didn’t know you needed.
Pros:
Lots of cool stuff for your rv and camping needs. Can bail you out of an emergency.
Nice stores and catalogues
Cons:
Store prices not the same as catalogue, no price matching of competitor prices.
Overpriced items and services
I guess we have to pay for the nice stores and catalogues

Camping world has it all. Everything you need for yout rv and toyhauler… I get all my stuff here. great prices and I’ve learned so much… they have it… even stuff for your doggys too…

Super helpful people! We are new to the RV scene and Donna and Denis were SUPER helpful and gave us all kinds of info! We will be back for service and to buy a lot of «stuff»