Dynamex

I made an Amazon order around 10pm. Wake up next day at 7:45am. Check my phone and I have a notification from Amazon saying my items are being delivered by dynamex. I never heard of them so I google the name and end up on Unilocal see the low rating and get a little worried. About 45 sec later get another notification saying my package has been delivered.
Get out of bed and yup it’s there.

Just Fucking Horrible
Order a same day delievery from amazon. Was home with my door open from 3 to 7. The notification from dynamex said my package was deliever at 6.30 which it was not. Called the company and it took them over an hour to locate the driver and he didnt remember anything and just told me to call amazo. customer service

I would give this company 0 stars if possible! Our ordeal started when we ordered a TV console from Ikea and were told Dynamex would deliver it. On the day of delivery our order did not show up and when I called I was told they had a «system glitch» and now our order would be delivered in one week. I was able to re-​schedule it for the following day and i received a confirmation call advising of when it would show up… however 15 minutes later I received a call saying it could not be delivered since they could not find it!!!
Myself and my husband spoke to various people throughout the day at Dynamex as our product was somehow missing and could not be found. i spoke to some of the most ignorant people who did nothing and actually hung up on me when they did not have answers so they did not have to deal with me.
Now two days later my TV console has arrived. I thought it would come in a big truck, but it showed up in a drivers personal car (toyota corolla).
this is the most unprofessional company and I would never use them again, nor wish them on my worst enemy!

We had to order a laptop from Office Depot because they didn’t have it in stock and we were told it would be delivered the following Tuesday. We assumed that UPS or FedEx would be the shipping company (s) which we have TOTAL faith in either one of those companies. We were told it would ship Tuesday so we made sure to stay home so as not to miss them. Tuesday came and went, so did the rest of the week, etc. We called Office Depot on Friday and not only did we find out that they’re now telling us it will be delivered no later than 7:00 that night, but that the shipper is a company called Dynamex, which we’ve NEVER heard of at all! Long story short, this awful, so-​called shipping company not only lied to the Office Depot people but by lying to them, also lied to us without even contacting us!!! Not only once, but SEVERAL times and this is the second time within a time period of a month and a half! Not only did they lie about, «We will deliver such & such date»; «We delivered such & such date …» and «We ATTEMPTED to deliver such & such date …» !!! Unbelievable! We just KNEW the delivery company couldn’t have been one of the Good companies! We wouldn’t use these Dynamex people to deliver a piece of paper!

I had bought a brand new Washer/​Dryer last weekend it was delivered the dryer was installed incorrectly making drying time 3 hours and a pinched vent hose. so sears sent another team of delivery guys to my house today and their names are Melvin Henriquez and Francisco Pancho they did such a good job fixing the mess the first installer created and the window I was given was 11am-​100pm, I was called earlier today and was asked if it was okay for a new time of 10am — 1200pm, they got here about 10:15am and were out!!! and everything was in perfect working order !!! thank you Guys :)

Dynamex is the company Ikea uses for their online orders for delivery. I was shopping late at night and could not call my mover who charges $ 25/​hour with a big truck to confirm that he can deliver Ikea furniture the same week. I made the BIG MISTAKE of ordering online even after reading all the bad reviews about their delivery company Dynamex. When the delivery guy Hector came to the door, I buzzed him and told him to leave everything outside my door and I will be home soon. He did not tell me I need to be there to sign. 15 minutes later he called me and told me he has been waiting for half hour and he is leaving. I sent someone right away to sign, and the person got there as Hector was packing my furniture back into his truck. Hector refused to let the guy sign, and drove off with my furniture. I encourage anyone thinking about ordering online to reconsider if they live in the Los Angeles area, and have a mover pick up and deliver. Most movers will match prices, and you will not have to deal with Dynamex’s incompetence. When I tried calling Dynamex, 3 different employees told me that I’ve reached the wrong department or that I have to pay for redelivery. Also, call Ikea Customer Service at 800 434 4532 to let them know that their delivery service is hurting their business.

This company is the worst!!! Ikea uses them as a delivery service and they should change as quickly as possible. The delivery men were rude and disrespectful. They would not place any items in a convenient location. They broke our security system on our door. I could go on about the BAD really BAD service!!! Avoid using Dynamex if at all possible.

Dynamex was reliable, efficient, and professional. I know this sounds unbelievable compared to the other reviews, but I was pleasantly surprised and relieved that my experience was nothing like theirs.
I have just moved to LA and had nothing, so I bought a lot of furniture from IKEA and also requested their delivery and assembly services. While I was waiting for the delivery, I noticed that IKEA chose this company to delivery and assemble. Killing time, I looked them up on Unilocal and came across everyone’s awful experiences with them. At that point, I was really worried and anxious that I would have a similar experience.
IKEA said that Dynamex would come between 10am-​2pm, and the guy called around 12:35pm to say that they were 10 minutes away. Sure enough, in 10 minutes he called to say that they arrived and needed me to let them in through my apartment gate. They brought all my boxes in, and got to work right away, and they finished in about 1 hr! I had requested assembly for my desk, bookcase, dresser, mattress with foundation with legs, table, sofa bed, kitchen cart, night table, side table, and an office chair, and they did it all with no problem. Then, they even asked how I would like to arrange things, and moved the heavier things for me. At the end, they also took all the cardboard boxes, plastic, and debris with them and disposed of their mess.
Perhaps I had a rare lucky experience with them, but I think it’s worth noting that there is this efficient and professional side to them as well.

These guys suck. Been dealing with them for years with fairly simple delivery expectations. Deliveries are ok but the billing is all over the place. Their rates are inconsistent and their invoices don’t actually break down WHAT they’re charging you for. Bases, surcharges, piece charges — all fluctuate with very little logic. When you call for a breakdown they’ll give you a number but no documentation to back it up. This is after emailing them with no reply or hearing promises of «sorting it out». Had it up to our eyeballs with their shenanigans. If you can … skip it.

Ohhhh myyyy gooodness… one word: AWFUL.
I recently went through a 3-​hour ordeal with this company. I, too, ordered (a mini sectional) from IKEA and requested same day delivery. IKEA gives you the option to choose a time slot, so I chose to have it delivered between the hours of 5p-​9p, with special instructions for the company to come after 7p (since I work ’til 6:30p.)
Tell me WHY I get a call at 4:15p from the «driver» saying «Oh, hey, I’ll be at your place in 10 minutes, is that cool?» Um… NO it is NOT cool because I’m currently at work and I specifically asked for the 5 – 9 slot. «Well I’ll be at your place and if no one answers the door in 20 minutes, then I’m taking the furniture back to IKEA.» I proceed to try and explain my situation, but didn’t get very far because HE HUNG UP ON ME.
So, I call good ol’ IKEA customer service… who brushes me off with a «Sorry ma’am, it’s out of our hands.» Uhhh, but you outsource to this company…“yes, I know that, but you’ll have to contact the company directly to try and intercept them. If you don’t, then we’ll have to file paperwork and you might not get your stuff for another 3 days.“
Peachy.
On the phone with Dynamex (one of many phone calls that were to be made that day) and I get a hold of the «supervisor» who tells me that the driver will instead be at my place at 6p. I remind him that no one will be there to receive the product until 7p. So he comes up with the brilliant idea of «dropping it off with a neighbor.»
I live in an apartment building… and you’re delivering a COUCH. Drop. it. off. with. a. NEIGHBOR?!
Luckily, I have the best building manager in the world, who agrees to supervise the delivery for me. I sigh, relieved.
6:30pm…my manager calls…“Hi, just wanted to let you know that no one showed up at 6p.” Excuse me, what?
I call the driver… who hangs up on me… I call the driver again (this time all my manners have flown out the window) «WHERE THE F*** ARE YOU?»
«I’m here… in your guest parking lot.» I don’t have a guest parking lot… I ask him to give me the address he has… he has the wrong address. I tell him the correct address… he reads back the incorrect address again and then HANGS UP ON ME.
Finally, after a few more phone calls, my manager informs me that the couch arrived. Shortly thereafter, I get another call from my BFF, the driver.
Me: «hello?»
Driver: «uh, yeah, is this the couch everyone’s been complaining about?»
Me: «excuse me?»
Driver: «it’s done.» (HANGS UP THE PHONE.)
Normally I’m very calm and polite (and don’t write insanely long reviews), but the lack of professionalism, organization, or even the fact that nobody seemed to give a crap about the delivery, really pushed me over the edge. I definitely won’t deal with this company again and, frankly, won’t be purchasing large furniture from IKEA just to avoid repeating this experience.

Dynamex is the delivery company that IKEA used to deliver my furniture order. The myriad errors in my delivery — which still has not happened yet — have been frustrating.
I received a call from them in late December, during which we scheduled my delivery for Monday January 7^th.
On Friday January 4^th, I received a voice message from the delivery truck team, asking why I was not home for my delivery.
As soon as I returned home, I called the company to explain that my delivery date was originally scheduled for the 7^th. They apologized and said that although they were not able to update the computer file, they would email the scheduling team and that it would be definitely delivered on the 7^th.
Just in case, I called the morning of the 7^th to confirm. The representative told me that, no, their system noted that an attempt was made on the 5^th and no delivery had been rescheduled. I explained that it was actually the 4^th, but that it was originally scheduled for the 7^th and re-​scheduled for the 7^th. I’m still waiting for a call back to confirm a rescheduled delivery. I wish IKEA had used a different delivery contractor.

I ordered stuff from IKEA located in the city of Covina and had them ship the next day. The shipping company is Dynamex. I called them to ask for a time, they said Noon. Alright, waited til 12:15 ish and I called them back and they contact the driver and he said it he’ll be there at 1 pm. I waited until 2:05 and called them back. And some ass with an attitude couldn’t comprehend the fact that I have other crap I rather do then wait for the delivery dude. Anyway, they’re going to deliver it in 30 min. So… 2:40 ish. Well nope. I called them at 3:20pm and started to yell at them. Anyway, I didn’t get it until 9 pm.
Wasted a whole day and I paid a huge sum of money for the shipping too!