Gateway Lock & Key

Beware of scam. I called for a locksmith to pick the release lock on our garage door because power was out and we needed in. The lady on the phone said it would be $ 12.99 service charge and $ 35 to pick the lock maybe a little more. I said ok great. Locksmith gets here and says it will be $ 140. I told him no thanks and then he said it’s a $ 20 service charge. I said that’s not what they said on the phone. He pretty much called me a liar without calling me one. He said he would drop the price to $ 100 and I told him nope here’s your $ 20 goodbye. The company called me shortly after and said it’s was a $ 19.99 service charge and billed at $ 35 per hour. It sounded like the same lady from my original call but she said it wasn’t her. I don’t blame the tech for the pricing I blame 99% of this on the lady on the phone. The tech was in nice clean closes and we’ll kept unlike most servicemen who come to your home.