Huseman Property Management

The worst ever property management… what a joke and just stealing the owners money. I was under time pressure to find a place to live is the only reason I ended up renting from this company. I really feel sorry for the homewoners who are not aware of how these folks are running their business. There was no walk thru, the place was disgusting when I moved in where I still have over 100 pictures and I was offered a 300 credit for all the cleaning I had to do myself. I will be forwarding this and all DOD military housing to be aware of this company and just how shady they are. I have since moved out with having done everything on the checklist and they said they kept 400 of my security deposit for a cleaning, if this is the case why is there a cleaning checklist in the lease which I completed and lucky for me have pictures to prove so I am giving them an opportunity to give me my money or I will be escalating this higher, I am done being nice. I have dealt with far too much already with their laziness from no walk thru to having to request for paint, not reading their e-​mails to respond, no call backs, I am almost certain they did not correspond with owner on my requests just to re-​charge owner for a new tenant. They need to be forced to be closed. As stated by others and I can’t agree and relate to just how much they just are horrible. I would post all the pics on here but theres no where to do so… Please just be aware and do not ever hire this company or rent through them.

This is very unprofessional, rude and lazy property management company. Rented in 2014 and Huseman failed to do a physical walk through; emailed me forms to complete and sign. Appliances were old and greasy. House had absolutley no ugrades to speak of. Huseman Refused to provide monthly rent receipts despite my many requests. Property was located in a decent area but property manager and/​or owner did nothing to upkeep and/​or upgrade. Basement flooded 7 months into 1 year lease. Owner took 3 months to repair basement mold and degradation, and property manager had the nerve to blame me for their failed sump pump. Paid my rent on time for entire duration of lease. Property manager became nasty and irate when it was time to move out. Threatened to sue 3 days after rent was due. Left home in decent move out condition, including carpet cleaning and hired housekeeping service, with no damage or disrepair. Husmean still retained my entire security deposit. Words do not express how awful these people are. Frankly, I think they are racist as well. Renter be ware. These people are as about as terrible as they can come. Avoid renting with any landlord that has hired these people to manage their property. All they do is collect rent, and do not lift a finger to do anything else. Absolutely horrific.

The above post Brandi E is pretty spot on. I am also a military member and can relate to her. We have leased thru Huseman’s for over a year now and i have mixed feelings. We have had issues with repair in our house over the last year, and for the most part they have been helpful, but their biggest down fall is attitude and customer service. Simply, they don’t have it. Anytime i call for anything i get the impression of «what do u want now???» Husemans is a family owned and operated biz and Scott seems to be the only one with a decent attitude. The women are hard to deal with. We have had landscaper’s show up to our house and dump a pile of rocks on our back patio with no notification. I get a call from my wife and she says «there’s people in the backyard…» Would have appreciated a heads up. Further, they didn’t spread them on the pathway, they just left. Huseman PM told me there wasn’t enough money to finish the job, i in turn spread the gravel myself after it sat for over a month. In the process of moving from the house they schedule Realtors to come show my house without notifying me first. In more than one occasion i had people just show up «ready to see the house,» forcing my wife and I to quickly clean up. When going thru the process to get a pet we asked the question, and it took 4 days to get a reply. (I’m pretty sure it’s a quick phone call to the homeowner???) And when i email them, a response to know that they at least got it would be much appreciated, but is not probable with them. I feel like they have potential to be a better company if they could change their attitude, customer service, but i feel like for a small biz they have bit off more than they can handle. When i called in a broken washing machine, i was told «well i have 5 other properties that have broken washers too.» OK… WELL My washer is still broke. I don’t care how many others have broken washers. If you don’t have enough people to handle 5 work orders at a time, then maybe you have bit off more than you can handle.
This review has been kind of all over i know, but to finish is all honesty. If you have found THEE house but it’s thru Huseman’s, i would go ahead and rent it, but just be prepared to deal with grumpy people and poor customer service. They aren’t so bad that i would never rent from them again should i find the perfect place. If you have zero tolerance for rude, poor CS, just do yourself a favor and don’t rent from them.

DON’T RENT FROM THEM!!! Awful to work with. They expect you to agree to accept the property «as-​is» on the APPLICATION even though the property is still in the previous tenant’s possession. Oh and by the way, Huseman Property Managemnt does nothing to the property in between tenants so you better hope the previous tenant leaves the house in good condition for you since you’ve already agreed to accept it «as-​is.» You’d have to be crazy to sign a lease with them as the management company.

**RENTERS BEWARE!!!** Probably one of the rudest realtors I have ever had to deal with! Being a military family and being use to moving and with very little notice, you have to be able to deal with a lot of different people. Moving is difficult and stressful enough on it’s own, add rude and unpleasant people to the mix and that just makes it even worse! I left a message with this company with interest in 5 properties they had listed on their website. I will at least give them the points for calling me back within 24 hours, however, the attitude within 1 minute of the conversation with a woman who claimed to be the owner Mrs. Huseman was just my boiling point. When I told her I had questions on the properties she cut me off and asked me if I was looking in the right time frame of my move. I told her I just wanted to know a little more about the houses and if they were still available. What she didn’t give me time to explain was that if my husband and I find a house before we move we are willing to lease the house out now in order to insure we have a house to move into as soon as we arrive in Waldorf, MD and we are looking to buy in the next year. Needless to say this woman ruined her chances for the commission she would have made off of our rental lease and home purchase in the future! She laughed at me as if she had better things to do and when I asked to speak to someone else she began yelling at me. I just ended up yelling «thank you have a great day» and hanging up on her. I was disgusted and if she truly is the owner of this company, as she was claiming, I am completely boggled as to how this company has managed to stay in business since 1983 (which is what they claim on their website) with that type of customer service!