Cascade Arms

They took full payment from me and never delivered. There is no phone or email any more. Those crooks left town with a lot of people’s money.

Owner closed door and took off with $ 3000 of my money. If you had the same experience, call your credit card company and they can help. AmEx refunded my purchase.

This business has pulled a quicky and has run out on its customers. After a month of being «closed» for a family emergency, their phone is now disconnected and is not responding to any forms of contact.
I would just like to know if I can retrieve my property or get my money but the owners/​employees do not seem to be even wanting to make contact with its customers.
I have been going here for years now and its extremely disappointing to see loyalty rewarded with this kind of behavior.

Don’t go here. Incompetence at its worst. Paid for a suppressor over a year ago. Checked with them every three months and was told it was just NFA being slow. Finally called NFA and was told they have no record of Cascade ever submitting the paperwork. Been leaving voicemails to Cascade for three weeks and no response. Hoping the BBB can do something. Obviously these guys can’t be trusted.

I paid for a gun up front 10 months ago and am still waiting on this gun to show. When I ordered it I was assured it would be 3 to 6 months for the gun to arrive. Everytime I call I am being told that the manufacturer has opened a new facility and that it should be soon. Over the past 3 weeks I have tried calling and they are closed due to a family emergency. I called today and the voicemail has completely changed and now the voicemail is full. I am really hoping that I am not out the money that I have put up front…

Worst experience I ever had with a gun purchase. Ordered a hand gun and was told 2 weeks. 6 weeks later no gun no apology and no reason why. Finally asked for deposit back and that took 10 days. Will never go back. Dealer in McKenna got same gun in 2 days

Love this store. Some of the nicest people work here. Quite informed. Willing to talk with you and help you out. If it’s not in stock, They will order it. Took my little girl in there and they had some toys for her to play with while daddy looks at his toys. Haha. Even gave her a cookie. This will be my gun store.

Very friendly and fair pricing. I have been in their store many times. If they don’t have the item in stock they can usually order it for you in a short time.

Best place in town! The staff is knowledgeable, informative, patient and friendly! I’m happy to spend my money here, always my first stop for a gun purchase-​sorry Cabela’s!

Nice store, professional personnel, decent selection of merchandise. And I love the artwork!

Seriously the nicest people work here! I’ve never owned or even shot a gun, but Courtney, Jeremy, and Jeff have helped me out on numerous occasions. I’m now the proud owner of a 1911 R1 Enhanced with sweet custom grips they helped me pick out!
The wait for your stuff can sometimes be long because they order as they go. But they’ve beaten Cabela’s prices consistently, at least on the stuff I’ve looked into. And they’re not nearly as snooty and impatient as the Cabela’s staff. They enjoy answering questions and take their time to make sure you’re happy with your purchase. Basic customer service goes a long way!
Tip: It’s always a good idea to do a little research first. Get an idea of the stuff you like and price range, then go visit Cascade Arms. Helps make the most of everyone’s time!

Cascade Arms is an excellent source of qualified firearm experts. I have purchased one pistol from them and they are my first choice when it is time for my next weapon. I have emailed them a dozen times to ask various questions about gun makes and different preference related items, and have received a response every time (response time 24 – 48 hrs). I am not sure if they still offer a military discount but they did during my last transaction (2011). I would refer them over other «big box» stores.

I’ve been purchasing firearms from this store for many years and the level of service gets better with each passing year. Jeff, Jeremy, and Courtney know their business and everyone there is always extremely knowledgable and helpful. No high pressure sales and they want their customers to leave satisfied — and to come back again. They have a wide selection of personal defense and hunting weapons and can easily order (at very competitive rates) what they don’t have in the store.
Anyone in Western WA (or even in Portland) looking for great prices on a new/​used firearm or accessories would be wise to check out Cascade Arms first.

They know a great detail on weapons, and they definitely are informative on what style of gun you think you’d like. That’s why I bought a Glock 19, and I might go back to shop again.

Favorite firearms shop by far. The staff is extremely knowledgeable and helpful. Their prices are also incredible. They made a recommendation for an AR-​15 for me. It was the best purchase I ever made. Unlike most gun shops where you walk in and feel like you are being studied to see how «in the loop» you are, the staff is very open and easy to work with whether you have years of experience or you want to buy your first gun.

Cascade Arms (formerly Larry’s Guns) is the best gun shop I’ve been to in the Tacoma/​Olympia area. I did some shopping around for a particular gun at the Tacoma area gun shops and got «standard» service and okay prices.
I had heard about Cascade Arms, and decided to give them a call. They didn’t have the gun in stock, but offered to order it in for me (which no other locations offered) and… they were still cheaper than any other shop I checked with (I checked with 4 others). Add to that a much lower sales tax than Pierce County and I was on my way down to buy my gun.
I arrived and was treated very well. I didn’t get the «standard» gun shop treatment where you are ignored by a «smarter and better than you» guy behind the counter who talks down to you, not to you. These guys were very personable and friendly. No arrogance at all! I looked at their other guns and they were also fairly priced.
Another great thing about this gun shop… they always try to keep a couple of left handed guns on hand for us lefties out there. That’s another thing I haven’t encountered at other gun shops.
Add it all up, and I have finally found a gun shop where I plan to purchase from regularly.