Kilwin’s – The Villages

Kind of expensive but ice cream was yummy! Great variety! Staff was was helpful and friendly.

Fudge is amazing. Great place for a snack. Would highly recommend this place. The ice cream is great too, as well as the apples

Awesome ice cream. Visited first in Panama City and couldn’t wait to try it in the villages. Did not disappoint. Love coconut and killings mud.

We love Kilwins. Their ice cream is delicious, their staff is so friendly and their chocolate is so tasty.

Today is my first time to come to Kilwins we have just moved here. It is an attractive store everything is very clean very helpful and friendly and the ice cream is awesome.

Love Kilwins wether it’s in Florida or New Hampshire. Ice cream is the best I’ve ever had. Chocolate treats are amazing. Made fresh. Watched peanut butter fudge being made right behind the counter. If only the clerks were as sweet as the delicious treats.

Heavenly!!! Everyone was very happy to help and it smells delicious too. I loved it and highly recommend it

My family and I are visiting my in-​laws in the Villages and my 11 year old wanted to get some ice cream. We happen to go to Spanish Springs for some entertainment and we stopped at Kilwin’s. First thing to note so you are not sticker shocked is the ice cream is expensive. If you have ever been to Cold Stone Creamery and have seen their prices, it is similar. Prices start at almost $ 4.00 for a single cone or cup. I will say they have a wide variety of flavors and it does taste good, but not sure it is worth the cost. My son ordered a small cone and ask me if he could get a cup since at 9PM at night, it was still 85 degrees outside which obviously will melt ice cream pretty quick. Being a parent and knowing kids, accidents will happen so I too thought it was a good idea for him to have a cup just in case. We were pleasantly served our ice cream but I was very disappointed (but I did not say anything) that they actually charged me 25 cents for the cup which made the bill $ 8.75 for a single cup, a single cone (with a cup), and tax. I find it very hard to believe that they have that little of a profit margin needing to charge anything for a cup and actually, pretty disgraceful. The best part is that I bet many of the five star reviews are given for the discount they will provide you if you give them 5 stars (see my picture.20% off). Like I said the variety is good, the ice cream has good flavor, the staff was courteous and helpful, but the business practices and prices are shady at best.

Love this place! Love their ice cream selection! Super clean shop and very friendly staff. Love to take my kids here.

Extremely nice staff! Free samples to help you decide on a flavor! I picked the Awesome coconut ice cream in a sugar come! It was great!

Very good ice cream. The chocolates are better than average, certainly the best in or near the Villages but that is not saying much. The caramels are excellent, so much better than Kraft or the other commercial ones. They are by far my favorite item here. I wish they had a caramel-​macadamia nut combination.

Sea salt caramel is to die for. Great service and the nicest people. Tasted a few fudges on our way to the ice cream and toasted coconut was my favorite. Noticed they sold chocolate from all over the world too.

Great place to get delicious gourmet homemade chocolate, fudge, & ice cream. Everyone there was really friendly & they let you try samples before you buy. I’ll definitely be back!

Unfortunately the owners wife waited on me. She handed me a dish with one small scoop of ice cream, one ladle of hot fudge and one ladle of caramel and charged me over $ 7.50 for it. I went outside to sit with my friends and saw their sundaes were much bigger than mine and I thought «was I charged incorrectly?» I went back in to question it and her husband (the owner) told me I was the rudest customer he ever had then he gave me my money back and told me never to return. This is a true story. It was totally bizarre. They were obviously having a bad day and took it out on the customer. Why? I don’t know but I won’t go back.

Had some great toasted coconut ice cream here today. I would definitely return for a repeat visit. Our group enjoyed the waffle cones and the fudge.

Only one word can describe this place… WOW. Delicious fudge and anything chocolaty that you can think of!
Dale showed me around the shop and gave me a lot of different samples. I hadn’t eaten lunch when I got here and I was pretty stuffed by the time I left. I will be back.
–Chaz

Very welcoming, charming place. And ohhhh the smell is heaven. The owner herself waited on us. We had a sample of fudge and couldn’t resist buying a half pound. Absolutely delicious! We had chocolate ice cream and enjoyed every bite. We’ll definitely be back. A fun stop on our walk though Spanish Springs.

It should get a 5 star for quality but it’s very very expensive. There is a lot to look at and choose so take your time. They are happy to provide samples. Do not leave without getting the salted caramel fudge. I think it’s the best fudge I’ve ever had. (Sorry Mama). You can get half slices to save money. Great location, clean, and decent service. So much better than yogurt or custard! Ice cream is meant to be scooped and licked from a cone

All I have to say is… sea salt caramel fudge ice cream. Do I have your attention? I thought so. This ice cream was delicious! I’ve also had the strawberry with is quite good as well. I just love how cute this shop is set up with it’s charming décor. You can also watch them make things behind the counter. Very cool!

NEW OWNERSHIP!!!
We weren’t going to come to this place because of all the bad reviews, but we found ourselves wondering around Spanish Springs and wanting ice cream as we walked by. This place is AMAZING. They go the extra mile with everything they do. I couldn’t believe how good everything looked and how good the ice cream was because of all the reviews on here. The staff was very courteous and eager to help or give you a sample of something. Yes, the place is expensive (the reason for 4 stars instead of 5). But, you get what you pay for, and the treats here are out of this world.
I spoke to either the owner or manager (couldn’t tell which he was), and he was very nice and extremely polite. I asked him if he new that the place had horrible reviews and he said that they just bought the place and took over this last month (September 2013). He said when they took over, they had their work cut our for them.
So please be informed, this place has NEW OWNERSHIP and is A LOT better!!!