Benjamin Franklin Plumbing

We had a small water heater that needed replaced in our office. They were there same day, went through some options due to the limited space and location of our water heater. Gave us a couple suggestions on what they recommended, had the new one installed the next day. Nice to be able to have hot water during the cold months for sure. Professional staff, very courteous. I would recommend them to anyone in need of plumbing services…

Do not use this company. I had a basement flooded because of failure of sump pump. They came to repair it. One week later, water came up from sump pump again and I kept calling them on that day. Some one said they will call me back soon. But no one replied my phone call on normal business hours. My basement flooded again on that day. Horrible Service!!!

Fast and efficient. Quality products and service. Thank you for the new water heater.

I always seek customer recommendations for service, so when Benjamin Franklin had good reviews, I took a chance and called them. So glad I did — Bryan came over, same afternoon, diagnosed the problem, fixed the problem, and referred me to a company to prevent further water damage to my basement. Cost was reasonable, and crisis averted. Thank you, Bryan and Benjamin Franklin Plumbing.

I’ve hired Matt Bugher (Benjamin Franklin Plumbing) on multiple occasions. He has always shown up on time, clearly explained the scope of the work, did the work neatly, and left my home as if it was never there (Clean!). I’ve recommended Matt to several friends and each time my friend was very satisfied.

12/​29/​2010 Same day service. Frank came to my house to install a new water softener. His work is neat, thorough, and he left the work area clean. Matt stopped by to help haul away the old unit. I am very happy with the installation and the prompt, professional attention my request received. Thank you Frank, and owners Matt and Kayla!
4÷10÷2011 Second time Benjamin Franklin Plumbing has come to our house. This time our water heater stopped working on a Saturday night. Matt came over on Sunday and fixed the problem by flushing sediment out of the tank. It was a simple fix. Matt told us the truth and gave us pointers on how to avoid having a repeat of the problem. You can trust Matt. Thanks again Matt and Kayla!

I was extremely impressed with the professionalism of this company. Matt explained everything to me in a way that I understood. He took pictures of the before, during an dafter work done. The work involved many hours of labor to break up concrete, dig ditched and install an ejector pump. The house was left very clean afte everything was completed an his prices were very fair. Although he looks very young, don’t let this fool you he is very knowledgeable. My home is in Monticello on Lake Shafer