We decided to purchase our new carpeting from a local Lafayette store. We saw an ad in the Lamorinda news and decided to go there to look at some samples. The first person we met was Jim Marshall. He was very cordial and friendly while showing us samples that might meet our requirements. After a subsequent visit to our home to take measurements, we decided to buy from him His follow up to our many questions and requests were prompt and complete. His installation crew did a great job installing our new carpeting. It looks great ! Overall we we were very pleased with Jim and Lamorinda floors. Great customer service. John and Linda 40 yr Lafayette residents
Sherry H.
Rating des Ortes: 5 Walnut Creek, CA
Kudos to Jim Marshall and Lamorinda Floors for always taking the best care of me and my real estate clients. Jim is an important component of my business, which includes helping clients prepare their homes for sale, and he provides us with all kinds of flooring — carpet, tile, hardwood, and more — and he does it with the perfect combination of great customer service, high quality products, and competitive prices.
Rick B.
Rating des Ortes: 5 Brentwood, CA
I have known Jim with Lamorinda floors fir many years. As a high end Handyman Services we pride on high quality work and materials and that is what Jim represents. With eye to detail for us and our client’s is the most important. Very easy to work with and easy to work with on our schedules. I would highly recommend Jim with Lamorinda floors. THANKYOU for all your great work.
Victoria B.
Rating des Ortes: 5 Pleasanton, CA
We contracted with Lamorinda to refinish a very large area of old flooring and to install new hardwood in another large area. We are more than satisfied with the work done. The work was due to be done last July and, a day before they were to start, my husband became ill and we had to cancel our job. They were extremely understanding, not charging a cancellation fee or keeping our deposit. We were able to reschedule for during the holidays. Scott, who installed the new flooring was great. He actually finished the job ahead of schedule! Scott had great ideas and was always willing to listen to our concerns and discuss them. Brian, who refinished the old flooring, did an amazing job matching the old floors to the darker new hardwood and making the two different types of hardwood mesh. Brian stayed quite late more than one night in oder to finish on time(and he did) and even came back on a Saturday afternoon to re-hang the doors. Our sales rep, Jim, was a delight to work with. Returned calls promptly and did everything possible to meet our needs. Absolutely a great company to work with.
MJ H.
Rating des Ortes: 4 Livermore, CA
For a surprise birthday present, I had the 25-year old outdated linoleum replaced with wood laminate in guest bathroom of my ranch home and wow, what a difference! The estimator came all the way out to my rural home with samples, took measurements and offered some excellent suggestions as I had no clue what would look good. The installers showed up on time a few days later, did a nice efficient job, and were gone by the time the birthday boy arrived home… he was very pleased with both the new bathroom floor and I was very pleased with Lamorinda Floors.