Laura’s Pet Grooming

I decided to try this groomer out since I moved to the Erie area. The appointment from the beginning to end was not ideal. I have a Yorkshire and she fits comfortably into a soft dog carrier. Upon arrival both workers looked at me funny like I would stuff my dog in what they thought was a gym bag. The appointment took far too long in my opinion and she had to many dogs going at once. When I came to pick my dog back up she was acting weird like she had been hit or yelled at. This is not like her as she loves going to her prior groomer (urban dogg) in Westminster. I was given her halter she came in back and it was full of dog fur. The owner stated my dog was nervous and didn’t like her face groomed, I have never been told that especially since my dog has been getting groomed since 8 weeks old. I paid for the service, but was not offered to schedule another grooming which is not typical. The hair cut itself was ok, but the customer service was pathetic. Horrible first time experience for both myself and my Yorkie. This is the first review I have written on any business because that’s how bad it was. I will give my business to Urban dogg and take the extra drive time.

Laura has been grooming Greeley our Pom for 10 years. She is the best!!!

Laura has been grooming our Roxy and Daisy ever since we got them.
Both of our dogs have different, hm, how do I put this?, ‘requirements’ for grooming.
Roxy was from the animal shelter, and they did a great job with her, but she was terrified to have her nails trimmed. The first time we took her in to Laura, her and her staff trimmed her nails, and poor Roxy was so scared she had biological functions on their floor as they were holding her. =(
But Laura and the staff are so sweet and kind, that now Roxy doesn’t have any problems when they trim her nails. =) Another ‘big box’ store threw Roxy out of their groomers saying she couldn’t be groomed — but Laura understands dogs and earned Roxy’s love and trust so that not only she but we can also touch her paws without her being upset.
Daisy, well, she’s a Boston Terrier. Their motto is ‘love on me now’. She’s pretty easy to please, and there’s almost nothing that makes me grin sillier than when I take her in for grooming and her little wigglebutt wiggles all over the place =)
Laura treats our dogs like her dogs. =) And that’s why we like her!