Logan’s Roadhouse

Driving from Columbus, Ohio to Chicago and stopped for dinner. Read the awful reviews afterwards and can’t believe this is the same place. We were greeted as we entered and the waitress brought our drink order extremely quickly. She was very friendly and attentive. The meal, both steaks, came promptly and was delicious. She asked us to check and make sure our steaks were cooked correctly… this was a first for me and very thoughtful. The steaks were perfectly done and delicious. The only complaint was the Honky-​Tonk music, but that’s just cause it’s not my favorite. The food and service were great and the pricing was good. Pleasant stop.

One star and that is being generous. We ate there Sunday April 17^th, 2016. The last time service and food was so bad, swore I would never go back. BUT this idiot did. What a mistake. 2 O’clock in theafternoon, only three cars in the whole parking lot. didn’t tell me something. They tried to force us to sit in the bar area. I had to ask several times to be seated away from the bar. Aft er r being seated, we waited over eight minutes just to see our waitress. Then waited another 10 minutes to get our drinks. I am sure they can look at the video about this. The waitress was bad from the start. I asked for cinnamon butter
you thought I asked for gold. The waitress in her smart ass attitude brought me a large bowl of the cinnamon butter. I asked for the manager who said she would t as lk with her when we left. Question, why not change waitresses? That would of been way to easy.
I ordered prime rib rare, was medium rare and could not cut it with their big knives.
This place in Lafayette is just the worst place I have ate at in years.

This place has really gone downhill, it used to be my favorite place 5 years ago, but now I’d recommend Texas Roadhouse or DNR in a heartbeat.
The past two times I’ve had miserable experiences. Today… Every part of the meal and experience was terrible. The waitress gave me a diet coke instead of a regular one. The rolls have definetly gone downhill. I ordered a medium steak and it came out with not even a hint of pink and was as dry as could be. I even ordered my bake potato, with only butter and it came out loaded with sour cream. Absolute worst service ever.

We went here on Monday night, and we tried to order food but the staff told us they ran out of almost everything. Anyway we just ordered whatever they had left.
The steak I ordered was overcooked, so I had to send it back. I do not usually send food back, but it was like chewing rubber pieces. A steakhouse can’t even cook a steak properly?
My bf ordered a chicken sandwich. The bun was huge but they had a little tiny sad fried chicken in it, about a half size of the bun.
Although the staff was very friendly, save your money and go somewhere else.

Had a wonderful experience! Went there to attend a baby shower and received awesome service, food was hot, and drinks never went unfilled!

Yup. Its food. Not good food, but it’ll do in a pinch. My daughter likes the peanut gimmick. That’s the only reason we come here.
Beer selection is poor. Food was like warm. Rubbery shrimp. I ordered a barrel cut steak. I guess the cooks weren’t confident in the temperature because it came to me cut in half. Who does that?

Based on my trip last night, I would never recommend this place to anyone. There were two in my party, and we were never made to feel so unwanted or unwelcomed in a business ever.
Bartender did almost everything to avoid or ignore us. Surprised we even got fed. The steak and burger were cooked really well. That is my only compliment. The fries were so loaded with salt. Now they use shoestring fries.
For those that are wondering why I didn’t say anything while there? No one, including management seemed to want anything to do with us. That also seemed to hold true for the other two or three parties seated in the bar area.
I don’t think I have ever left zero tip anywhere before. They also appeared to be understaffed and had a little problem with not really wanting to be there, meaning the whole staff. It seems that way when the older blonde female manager is there (the one that ignored me and walked the other way when I tried to get her attention upon leaving).

My wife and I came here for dinner. After driving up & down the road a bit (we’re on vacation) we selected this restaurant. The crowded parking lot contributed to our making this our dinner choice. Overall, the service was friendly and good. During the meal, the waitress and, I guess, a manager, came by to see how things were. When the steaks were brought to the table, we were asked to cut into them to make sure they were cooked to order, which they were.
While waiting for the salads to arrive, I munched on the peanuts. A can is provided for the shells. That ain’t as fun as tossing them onto the floor. The peanuts were only so-​so. Not great and not bad, but something to put into the empty stomach. The waitress brought some bread to the table, but we saved that for the salads. The salads were okay… nothing special, just average. My wife ordered the 8 oz. Black Angus sirloin with mac&cheese. She said it was good. I ordered the 12 oz. ribeye/​shrimp combo with fries. The shrimp was not at all crisp nor hot, but warm enough to heat. The ribeye started out okay, but by the time I got to the other end of the steak, it was more dry than it should have been.
My wife would have given this restaurant a 3 ½ star rating. My experience was that it only rated 2 ½ stars. That comes out as an average, not great, not really bad, 3 star meal. Would I come back again? Probably, but I wouldn’t rush back when so many other restaurants exist in the area.

Save your $$$.
If you can afford to eat at Logan’s, you can afford a MUCH BETTER steak, food, & experience at a *non-​chain* W. Lafayette/​Lafayette steakhouse.
If you are going to stick with *chain,* go to Outback’s.

The family all met at Logan’s from all over Indiana and were flabbergasted by the incredibly bad service tonight. First when ordering drinks a margarita came without salt we asked for salt and when we got it back the bartender had dumped a large amount of salt into the drink making it so salty we couldn’t drink it. After several minutes for out waitress to arrive to take our order, we were told a long list of items on the menu that were out of. With only a few items on the menu to order I got the Logan’s steak which was described as the biggest and best steak on the menu. I ordered it medium rare. It came back so overlooked and also extremely salty that I couldn’t eat it and the cut if steak was comparable to a hamburger partty. Te fries that came with it were also stale as they have obviously sat under a heat lamp for quite some time. Every member of the family had something wrong with their meal and no one was able to take more than a bite or two of their food. My mother got sick after a second bite and tried to go use the restroom which she said smelt horrible. She then went out to the car and other family members followed her because they too were sick from the food tonight. I just paid for the meal and we got out of there before anything else happened. We went home hungry and sick tonight. We will never return to Logan’s Roadhouse and discourage anyone else from going there.

Service started out terrible when sat ourselves in the bar. There were plenty of tables, but they were all dirty. It was Father’s Day people!
We started with some nice hot rolls and the «Pick 3» for some loaded potato skins, mozzarella sticks, and onion petals. The potato skins were probably the worst I’ve ever had. They were tiny and soggy. The mozzarella sticks were ok, but the marinara sauce was cold and watery.
My bf and I shared the bbq plate. It was about $ 17 and not worth the price. It came with a ½ rack of dry, unseasoned ribs; overcooked, dry chicken breast; and pulled pork that looked gross (what no extra rolls for it?). For the sides, we had a salad and sweet potato fries. I found it odd that the dressing was already added and not on the side, like it usually is. I also ordered a bowl of Loaded Baked Potato Soup. It was the WORST EVER! There were absolutely no potato chunks in there, not even tiny pieces. It was just the soup base with bacon and cheese added.

Went to Logan’s yesterday and was impressed. Given the reviews on Unilocal,I did not go in with high expectations. With that said, here are my thoughts on Logan’s:
In terms of service, it was excellent. The waitress made sure we had rolls and filled cups on the table at all times. She was also very helpful to us in giving recommendations of what to get. When we received our food, she asked those who ordered meat, to please cut their meat to make sure it was cooked as requested. And since we loved the rolls so much, she gave us each a takeout box with two rolls for everyone in the group (7 of us).
The food itself was delicious. The rolls were right off the oven that we kept eating as many as our waitress would bring (alongside the unlimitted nuts on the table) as we waited for our entrees. I had the terriyaki chicken with an order of half ribs. The chicken itself was good, but not memorable. The ribs however were spectacular. Next time I go, they are on my «must get» list. Everyone in my group was pleased with their food, whether it was red meat or fish. They also have a long list of sides to choose from for each entrée (you are given two choices).
Granted, the 5 stars given are based on one positive good experience at Logan’s, so do keep in mind that a considerable number of the reviews do point to poor service, so anticipate the possibility that it may not be as great as I have painted it to be.

Ordered 2 old-​fashioned cheeseburgers and loaded baked potato soup for take-​out. Burgers were cold but good and the fries were cold but not so good. I think they had been sitting out for awhile because they were a bit chewy. We also found a mystery marshmallow in one of our boxes.

We had a work function here with 20 people with a reservation in the «fireplace room».
They assigned one waitress to the whole group. She seemed to try, but failed to keep up. We were there for 25 minutes before she took our drink order. Afterward our glasses sat empty or we went up to the drink station and got our own refills. Meanwhile four Logan’s employees were having a peanut fight by the front door. Maybe one or two of the peanut warriors could have helped our absentee waitress.
The room was ice cold. During a rare waitress sighting we asked to warm it up, to no avail. The fireplace is strictly for show and puts out zero heat.
We asked to substitute grilled shrimp instead of breaded and the waitress told us «we are not allowed to change anything from the menu because the district manager said».
Steaks ordered medium-​rare were burnt to a crisp. Shrimp showed up raw.
Logan’s has gone down hill. We won’t be going back.

As a disclaimer, I’m not a huge chain restaurant fan. I thought I’d buy my bride a steak supper as a change of pace. We also had our sons with us (ages 2 and 4). It was a Sunday evening 7pm meal and the restaurant was at 35% capacity. I ordered boneless wings and sweet potato fries, she ordered 8oz sirloin, kiddos each got small burger and fries. A few minutes after order was placed the waitress came to let me know that they were out of boneless wings. I ordered chicken tenders instead (which came with fries) and I asked to substitute cheese sticks since I was having sweet potato fries that I’d ordered earlier.
When the food came out, my son had sweet potato fries, so we had to re-​order the regular fries. I thought the portions were small, even for the price. My bride’s steak was quite a bit more spicy than she was used to, but was cooked correctly. I could tell my chicken was frozen, then put in the fryer and over-​cooked. The boys didn’t eat much of their burgers, but after sampling them I understood why… I wouldn’t eat that salty of a burger either.
I was less than pleased with the blinds by our table having dust on them so thick that you could easily write your name on the slats. That’s just gross.
While I won’t avoid the place like the plague, it’ll likely be quite a while before I return to a Logan’s in any city. It had been three years since I last ate at this particular establishment and I thought things were much better 3 years ago. If you have a coupon, maybe it’s worth it. If you’re looking for a good meal with quality ingredients, look elsewhere.

This used to be my ‘go-​to’ steak place in Lafayette. Then I had several take out orders come out totally wrong AND a couple dine in orders as well. Let me just say that I am a meat eating girl and I think a steak should just about be able to moo at me for it to be properly cooked. I will, however, eat a steak I ordered rare that came to the table medium rare and not complain. The last order I placed was for take out. As always, I ordered my steak rare and the sides that came with were more-​or-​less ok. The steak however was well done. Barf. I have made my displeasure known on more than one occasion and the response from management has been to comp my next meal. This is one freebie that will never be redeemed by me. It’s too bad this place has gone down hill so much in the last few years.

This place is generally not terrible. Considering you’re paying around 15 dollars for a steak and two sides, some bread and peanuts, getting something that isn’t entirely shoe leather is an automatic 4. And let’s be honest, if you look at the average customer who frequents this fine establishment, you can tell, they’d rather have a full stomach than something particularly tasty,
The only real issue I have is that if you go for dinner, they will consistently undercook your food. This combined with how horribly chewy the meat is, can make going to Logan’s more of a jaw exercise than a meal. Still not terrible, and the service itself is good though it can be slow. Not the most attentive wait staff.

Bad service all around. The hostess/​host were not welcoming. Our steaks were both undercooked, even according to the temps listed on the menu. They brought the wrong sides for our entrees, and our drinks were left empty for long than they should have been. Nothing was quality and I have no reason to ever want to go back.

Not a good night We went on a Saturday night around 6. They apparently were getting slammed. Our waitress was having a bad day and apparently so was the kitchen. Undercooked chicken… Not good. In times past, this Logans has performed well but be careful at hitting them on peak times.

Okay. It’s a chain restaurant. I don’t really expect much, but I’m not overly impressed with Logan’s.
I’ve been here multiple times, mostly because it’s just a «place to go» and they have pretty good coupons – I’ve had a few buy one, get one free coupons from there. Last night my husband and I decided to go based on one of those coupons.
We ordered nachos, and I also got a half-​rack of ribs with a house salad and a baked potato. The nachos were really good, but I’m probably pretty easily pleased in that area. Melted cheese, chips, whatever else – it’s hard to go wrong. The ribs were decent, too; not the best I’ve ever had, but certainly not the worst. I was really disappointed in the salad and baked potato. The «salad» consisted of lettuce, bacon crumbles, and tomato, and was absolutely drenched in dressing. I seem to remember that they used to add onion, carrots, hard-​boiled egg, and all sorts of other tasty things to their salad. The baked potato seemed underdone, which was pretty disappointing.
The rolls, though – ohhh, heaven in a breadbasket. I almost want to go to Logan’s and just get a drink so I can dive into those rolls.
The service was pretty good, though our waiter seemed really confused by a lot of the things we were asking. When I asked for onion with my baked potato, he had to be reminded to bring it and then brought out some red onion. I mean, he did bring onion – but it’s not really the kind you eat with a basic baked potato. He was on top of filling our drinks, and the food came out quickly – so I really can’t complain about the service.