Nail Clinique

I have been a client with Stephanie McLean (aka Mortimore) for many years. She gives excellent manicures and pedicures. The last few years I have had Shellac Manicures which have been very successful; I have them done every two (2) weeks. They last better than any manicures I have ever had! I have a pedicure approximately every four to six weeks with regular nail polish — they last very well, also. Stephanie is very personable, experienced and particular with her work. The shop is very friendly and efficient. If you want beautiful nails prepared by a very competent manicurist, Stephanie is your choice.
Nicky Amos

I came here per a recommendation from a friend who comes here and all I can say is that Ozzie does an EXCELLENT job! Her manicure was very thorough and relaxing and the polish looked perfect. Very professional looking and I have been back several times since. I recommend her to all of my friends and they love her too!

I go there for pedicures and Ozzie’s work is meticulous and great. She gives fabulous long massages. I certainly recommend her.

Ozzie is Awesome!!! I have been trying Shellac manicures all around the Bay Area, this so far is the best. She did a great manicure that wasn’t painful. The application of the polish as ideal. Too often the polish is right up to the flesh of the nail, which can not be done with the shellac due to grow out. It has been one week and still looks amazing. I will be going back! Thanks so much!!! btw: $ 40 for shellac in Lafayette is about the going rate.

I should have read these reviews before coming here. I already bought an Amazon Local deal and needed my nails to be done for a wedding I’m going to. I was very hesistant in coming here and told her that I’ve had bad nail salon experiences in the past including several times when a nail tech filed too hard and broke the skin on my nail, leaving me with a bleeding finger.
Ozzy did not seem to listen and started on filing my nails. I asked if she could clip them, since I want to take about ¼ inch off and she said she wouldn’t (?). so she continued to file my nails very harshly and I was anxious the whole time. This was not the relaxing experience I was hoping for on a Friday afternoon. Of course, she snags my finger tip in the nail and I said OW and pulled my finger back and she smirked and said, I guess I was just filing your skin. WTF… bitch!
I should have just left at that time but I decided to get my polish on and get the hell out of there. She took exceeding long and did a really subpar job with my simple french manicure. I had to point out to her several times that there were bubbles in the white polish and she said, yeah, the coat is too thick and that once she’s done, I can’ t tell the difference.
WRONG, once she was done, I could still see the bubbles in half of my finger tips. She stared at me for a while so I uncomfortably tipped her 15% and basically ran out there. My shellac didn’t even last 2 weeks, most of the time, they last 3 weeks for me.
Word of the wise, don’t go here. I wasted 1.5 hours of my life here that I’ll never get back.

I didn’t have the chance to be «charmed by the cozy atmosphere» of this place, but I was poorly impressed with the way business is conducted here. I bought a voucher on Amazon Local for a manicure at Nail Clinique about two month ago and it was impossible to set an appointment.
When I called first time, the woman on the phone (I assume it was OZZIE, the professional with impeccable reputation!) told me that she broke her hand and she couldn’t work. She took my contact information and committed to call me back when she would be able take appointments again.
I haven’t heard from her for 6 weeks or so. I called back and same woman told me same story except this time it was her broken foot. When I told her that it was hard to believe her story again, she hanged up on me.
Service providers should be aware that these days it is easy for customers to bring deceptive business practices to public attention. Luckily Amazon Local was able to cancel the voucher and refund the money I spent for this deal. Shame on you Ozzie! Your Clinique is nothing but a source of the ultimate dissatisfaction!

I’m only giving two stars because it was hard for me to keep my appointment the first time I made it. With that being said I called to see if I can come in early I had Ozy she said that would be fine. I came in 15 min before my appointment and she was doing some lady’s feet she did not get to me until 4:45 and my appointment was at 4:30. I have a tight schedule too so that really messed me up. She apologized for taking so long and got right to work. No chit-​chat all business. However she was really talkative to the lady before me. It was a long awkward silence while she was shaping my nails. Because she was late I had to go in the middle of my session to get my fiancé from bart. I told her that before she started and she said it was ok. Thats why she gets two stars. When I got back she finally starts talking to me but only to tell me how much of her time I’m taking because I had to leave. Then she did a horrible job painting my nails. I have bubbles on all my fingers she didn’t massage my hands or put lotion on them she strictly did only my fingers. Her normal charge for a gel manicure is $ 40! The salon I normally go to charges $ 25 and they give you wine! I only got one color polish but all my nails look like a different shade of pink. She didn’t put it on evenly. I could have done better my self using my left hand. Then she put oil on my finger tips so my hands were really dry and I had oil at the tips. Im a black woman do you know how crazy that looks? My hands were white but the tips were dark and shiny. It looked like I had on gloves with the fingers cut out. I couldn’t wait to get in my car and put on lotion. So let me break this down.
–No conversation
–no attention to your hands
–bubbles in your nails
–uneven polish
–costs $ 40
–Crazy dry hands with oily finger tips?!
No thank you! I will never go back prices like that you should at least get your hands massaged. I will never go back I’d rather have my six year old cousin do my nails next time it will look the same way and it will only cost me ice cream.

My mom and I have been going to Ozzie for over 10 years and everyone we have ever referred has been very happy with her quality of service. Her salon is very quiet and relaxing and always meticulous. She’s not cheap, but her work is worth every penny. Best pedi you can get anywhere, hands down!

I redeemed a Living Social coupon for a shellac manicure at Nail Clinique and had owner, Ozzie, do my nails for me. It’s funny, because I’d sensed real care and experience from the minute she’d taken my hand… reminiscent of when having a manicure was a «real treat» which was over 20 years ago. I’ve had many manicures since then and quite a few shellacs even but I enjoyed my experience at Nail Clinique very much. The shop itself could use some updating (in my humble opinion) BUT, it was a warm atmosphere and Ozzie was genuinely caring and took her time with me. In fact, she even gave me a ride back to the Bart Station as a courtesy. (I’d walked down… a longer walk than I was prepared for and had worn the wrong shoes so was dreading the walk back!)
Customer Service and personal interest is so lacking nowadays, that when one has an exceptional experience, it bears sharing. Go see Ozzie and Nail Clinique. You will be happy you did.

I just got an amazon deal to this nail salon for a shellac manicure for 19 $, it was a deal I couldn’t pass up! Ozzie, the lady who owns the business, was very friendly and positive. She continually asked me if I liked how she was doing, so that she could fix whatever it was that I didn’t like. However, she never had to fix anythin because she was doing such a great job! I would definitely come back and recommend this place!

I have been going to Nail Clinique for the last 15+ years. I started when I was in high school and have been driving back to Lafayette to visit Ozzie while living all over the Bay Area (including San Francisco and Oakland). I have been to 50+ other salons all over California and she is the BEST! She hardly uses the drill and never damages your nail bed, which after having acrylic, then gel, and now gel/​shellac artificial nails is amazing. Ozzie takes her time, makes you feel special and does an amazing job. I highly recommend visiting Ozzie and trying out her services — especially if you are looking for the most beautiful and natural artificial nail enhancements. Going to a cheaper salon (especially for a first time full set) can be painful and damaging. Her deluxe pedicures are amazing too and topped with gel polish — I am more than ready for summer!!!