OB/GYN Partners for Health

I have not had good experiences at this practice for almost a year. After their wonderful nurse-​practitioner Pat Flores retired in summer of 2014, one of the physicians prescribed a medicine for me that hasn’t been on the market for years; this resulted in weeks of delay in getting the medicine I needed. Trying another practitioner there, I experienced a brisk bedside manner that made me really miss the caring, friendly way that I had been treated by Nurse Flores. Then, the same practitioner took 8 days to return my repeated phone calls requesting to know the results of a cancer diagnostic test. Lastly, in February I received a reminder postcard for my routine exam — asking me to schedule it for July — !??

I’ve been coming to this office for 4 years, but now I started thinking to switch to another ob/​gyn office. Besides the fact of long waiting before your appointment and the fact that I was prescribed Nuvaring without asking about my past history of anxiety and panic attacks which caused my 4-​years suffering from severe anxiety again I recently faced with neglect attitude to a patient’s concern.
I got terrible vaginal bacterial infection which occurs to me once in 6 months average and I called to the office to ask if I can schedule urgent appointment in order to get treatment because it’s terribly itching and irritating. Someone from their office told me that they’re fully booked with another app-​nts for the next 3 weeks. Than I asked can I at least just get prescription from my doctor (or another) without app-​nt since it’s uncomfortable and disturbing, having bacterial infection for 3 weeks when It could be treated easily with prescription medication. The person who was talking to me said she will ask a doctor about this and this doctor will call me back till the end of the day. It was last week Wednesday and nobody called me back.
I waited until Friday (no call) and called again when I had had to explain my situation all over again. The person who was talking to me said she remember this and assured me that the doctor is busy with another patient currently but she PROMISED that she will talk with the doctor about my situation and they’ll call me back for sure till the end of the day. Needless to say I didn’t get any call back.
This week Monday and Tuesday (which is today) nobody called me back. I understand that they are probably very busy with lots of other patients, but who am I in that case if not their patient? Should I suffer from my condition for 3! weeks waiting for unnecessary appointment (I know bacterial infection symptoms very well since it occasionally occurred for me before) for getting simple prescription medication and get rid of it in 2 – 3 days? Too bad, this condition is not severely enough to go to an emergency room but bad enough to at least get simple and adequate treatment from my ob/​gyn office which I didn’t get. Hope this information will help someone to make their decision regarding this particular office and I will put effort to find another ob/​gyn where I hope to be treated better.

I’ve been coming here a few years after a friend recommended Goldee Gross as a doctor. I’ve always been very happy with her as my doctor– she listens, asks good questions and is very friendly and easy to talk to.
I’m not giving the office 5 stars though because recently I’ve been in a few times (seeing both Goldee and other doctors/​nurses) and I’ve have to wait SO long for my scheduled appointment. I’m always a little early and have had to wait anywhere from 30 to 45 minutes for my appointment… that is RIDICULOUS! If they are running behind they should call so you don’t leave work early or make plans anytime after your appointment. It’s so bad the last 3 times that I’m contemplating switching doctors which really saddens me because I like Goldee a lot :(

I saw Dr. Christie Lee for my yearly pap test. She called me a week later that my test is abnormal and called me in for biopsy. After another week the biopsy revealed CID 3 and she scheduled me for LEEP surgery in her Oakland office.
The whole building is under construction but parking was easy to find and everything had signs to guide you.
Dr. Lee was very sweet and comforting on the day of my surgery. She explained everything to me and was telling what will happen next during the procedure. It took about 15 minutes and was not that bad. Somewhat uncomfortable but I’m glad it was done.
Now I’m home resting and taking it easy. We scheduled a follow-​up appointment in 6 months to make sure all per-​cancerous cells are not coming back.
I never had to wait for more than 5−10min.
THANK YOU Dr. Lee for taking such good care of me!!!

If I could give zero stars I would. This is the worst doctors office I’ve ever been too. I’ve been coming here for about 6 months now and have had about 4 or 5 appointments. Every single time I’ve come in for my appointment I have ALWAYS been on time or at least 5 – 10 minutes early and they have ALWAYs made me wait at least an hour beyond my scheduled appointment time. I waited an hour and 40 minutes one time just to see the doctor. On top of the wait time, my doctor was so rude. I was getting a small procedure that would cause some pain and cramping and I asked what I could take to reduce the pain and her answer was «nothing! Just deal with it». The staff were also very rude. When I schedule my appointments they always say «well we are very busy but we will try and get you in». They sound like they dont want anyone making appointments nor do they care about their patients. I would NEVER recommend this place to anyone.