Petsburgh Pet Care

They treat my dog well. I use for vet, grooming, and boarding. A little expensive but I might be cheap… Oh well my dog is being well taken care of well so that’s the goal. the people are nice and gave my do a nice quality free dog toy for Christmas

When I called with a problem with their service, they were argumentative and rude. It’s not a battle… I just wanted someone to hear about my very bad experience. The receptionist was very unprofessional and not helpful. I will never go there again! Paw Prints on Old 231 is amazing, though. Go there!

This place is awesome. I have been taking my dog here for the kennel services for over a year. The staff is ALWAYS so happy to see my dog. They are wonderfully helpful and I can tell they take the time to show special attention to the animals.
The vet services are also top notch. I have never had a bad experience here and they go out of their way to make myself and my dog as comfortable as possible.

This place is A-#1 Great! Our 8 month old puppy had a really bad experience in boarding some where else and I was going make sure the next experience was more than great for her and Petsburg more than provided this. I found everyone from the receptionist to the caretakers to be friendly and hands on and very loving with your fur kid. They gave me a personal tour of the facilities and answered my questions and more. The place is very clean and even has a large area for indoor play if necessary if the weather does not permit. But what was more important was the care they gave Rizzoli. I did the exact same thing I did on my last boarding experience — interviewed, toured, re-​visited unannounced to see how things were, and gave them a list of expectations.
The staff I felt was very competent, friendly and answered all my questions. They even complimented me my thoroughness of my list and liked that I was organized and understood our directions or what we wanted for Rizzoli and gave us assurance they would be followed. While away they even texted us a few photos and messages of Rizzoli off lead and I could see she was content.
When we picked up Rizzoli, she was of course excited to see us and of course gave us kisses, but she was not bolting and wanting to get out the door, she loved on the staff and after awhile calmed down and even laid down while we talked with the staff. So that right there showed me was content and happy. All her things were clean and they even washed all her bedding and t-​shirt so things were returned fresh!
The places has many options of items to provide your fur kid — TLC time — just tell them what you want, a biscuit bar with options. Amy D. Review was right — they treated your fur kid like a queen and I have to agree the price is alittle more than other places, but the peace of mind that your fur kid is being well cared for IS, is worth every penny! Without a doubt, we highly recommend this Petsburgh Pet Care for boarding your loved one!

Overpriced and their staff is horrible. The vets are great and the facility is nice and clean. However, don’t be surprised if you have a very long wait in the lobby, are treated rudely, or your appointments are not accurately scheduled. I made the mistake of letting this happen a few times before I moved on to somewhere else. Petsburgh needs to hire better receptionists to run their facility, otherwise, they are going to continue to lose customers.

So this place is a bit expensive, but they treat my dog like a queen while she is there for boarding. They also have a cam so you can see your dog while you are off on vacation. Most of the staff is quite friendly and helpful. You may encounter some rather useless reception staff from time to time though. Don’t say I didn’t try to warn you.