Raisor Mike Mercedes-Audi & Volkswagen

Called about my Mercedes SL500 today to get the low beam headlight replaced. I was told they could schedule an appt. for 10÷7÷15. Really, I am supposed to drive around unsafe with only on headlight. Asked if I could just stop by and was told that I cold leave me car there for a few days and they would try and get to it. We are talking about a 10 minute job especially since it was a safety issue. What a joke. I called World Wide Motors in Carmel and was told to being it right down and they would replace it since they didn’t want me driving with one headlight. That’s exactly what I did. Well worth the drive. Charged me only for the bulb itself and took maybe 10 mins to replace right in the bay. This was my first and last time I will ever go to this dealership. World Wide Motors will be taking car of my SL for years to come.

This company sucks!
Especially the collision center!
Bad attitude, never call you and give you the update like they said they will, not be able to get the things done on time, etc. AND they don’t feel sorry about it!
Personally I repaired my car here few times, every time there are some kind of problem. EVERY TIME!
Once I give them my car for almost 2weeks and they can’t told there is the problem, at end they told me «you need new tires» WTF? It take 2 weeks to find out I need some new tire?
Just don’t repair your car here!
Staidly I even bought the car from this company, I will regret it for the rest of my life!

Definitely recommend!
Quality VW service.
All the work that’s be done on my car here has been thorough & the job’s been efficient.
Excellent customer service.
The van/​transportation service is also excellent — they’ve transported me to-​and-​from Purdue’s campus many a time in the past 4 years.

Billy Jack, Brian, and Dwayne are awesome! The service group here is very honest (hard to find nowadays) and professional. The service rates are very competitive. The shuttle service is very convenient and the folks who wash the vehicles after they are serviced do a phenomenal job (they even clean the brake dust buildup in the wheels!). Will definitely continue servicing my MB here.